
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Norwich and Windham County
Service Areas
Need Water Removal or Flood Cleanup?
Water Damage Restoration in Norwich, CT
Whether it’s a busted pipe in Baltic or a flooded basement in downtown Norwich, water damage always seems to strike at the worst possible time. One drip turns into a disaster, and suddenly your floors feel more like a sponge than solid ground.
That’s where SERVPRO comes in. We’re your local water damage pros, trained to act fast and dry even faster.
Our water restoration services include:
Emergency Water Removal – We extract standing water with industrial-grade pumps.
Moisture Mapping – Using advanced tools, we locate water—even behind walls and under floors.
Structural Drying – Air movers and dehumidifiers help prevent long-term damage.
Cleaning & Sanitizing – We clean all surfaces touched by water to keep your space safe and fresh.
Reconstruction Services – Damaged drywall or flooring? We rebuild it like new.
Water doesn’t wait, and neither do we. We’ve helped homeowners across Windham County bounce back after storms, plumbing failures, and surprise leaks.
Restoring your space isn’t just about drying things out—it’s about getting life back to normal, fast and worry-free.
Ready to say goodbye to soaked carpets and warped floorboards? Let SERVPRO help you reclaim dry ground and peace of mind—one room at a time.
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Norwich and Windham County helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Norwich and Windham County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Personnel were outstanding & knowledgeable. Worked hard and well together. Great teamwork!! Very good clean job!
Everyone I dealt with was courteous, careful, professional and patient. They made a difficult situation more than bearable, they had fun too.
SERVPRO of Norwich and Windham County did an good job and are very nice people. 10/10 would recommend to friends and family
Response was amazing, and the entire SERVPRO staff was great. We didn't have to worry about anything. Thank you!
I would highly recommend your company to others. Your employees were kind, efficient and explained everything along the way. Thank you for your kindness and patience with us during a difficult time.
Solid work performance. Very hard working crew.
They did an awesome job!! Thank you!!
"Top notch service all the way, thank you so much!"
"Kept me informed of the process. The people that came to the house were WONDERFUL! Thank You!
About Us
Your Neighbors in Restoration: SERVPRO of Norwich and Windham County
Here in Norwich, we’re more than just restoration pros—we’re your neighbors. When disaster strikes, we’re the folks who show up fast, roll up our sleeves, and get the job done right.
SERVPRO has been restoring homes and businesses across Norwich, Windham, and surrounding towns for years. From puffbacks in Preston to basement floods in Brooklyn, we've seen it all—and fixed it all—with skill, speed, and a smile.
What sets us apart?
Locally rooted, professionally trained – We know Connecticut construction quirks and community concerns.
Full-service restoration – Fire, water, storm, mold, biohazard—we handle the mess and the rebuild.
Fast response, 24/7 – Because damage doesn’t wait for business hours.
We’re a team of problem-solvers, big thinkers, and straight shooters. Whether we’re tearing out wet drywall or managing a full commercial restoration, we treat your space like it’s our own. And we always aim to leave things better than we found them.
When life gets messy, SERVPRO is here to help make it “Like it never even happened.”
