A SERVPRO crew of four technicians in black uniforms unloading professional cleaning and restoration equipment from a branded green service van outside a commercial building.

The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Norwich and Windham County

87 Reviews
4.6
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Norwich and Windham County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Restoration Help for Norwich Homes and Businesses

Living near the Thames, Yantic, and Shetucket Rivers gives Norwich plenty of character, but it also means local properties can deal with moisture, storm runoff, humidity, and aging building materials. Add in older homes, busy commercial spaces, and New England temperature swings, and small property problems can get complicated fast.

SERVPRO helps homeowners, property managers, and business owners handle cleanup and restoration after water, fire, mold, storm, and specialty cleaning situations. The goal is simple: understand what happened, explain the next steps clearly, and help your property move forward with less confusion.

What SERVPRO Can Help With

Property damage rarely stays in one neat spot. Water can travel under flooring. Smoke can drift into rooms far from the fire. Mold can grow where moisture has lingered too long. SERVPRO looks beyond the obvious mess to check what materials and areas may be affected.

Services may include:

  • Water damage cleanup and drying
  • Fire, smoke, and soot cleanup
  • Mold removal and remediation
  • Storm damage restoration
  • Sewage, biohazard, and specialty cleaning
  • Construction and repair support

Local Support With Clear Communication

In Norwich, every property tells a different story, from historic buildings near downtown to homes tucked along wooded roads in Windham County. SERVPRO brings practical restoration support and plain-language guidance to each job.

For cleanup and restoration help that feels organized and approachable, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

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Large or small emergencies, your Norwich, CT area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Norwich and Windham County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
87 Reviews
4.6
Leave Us A Review
Melon
6 days ago

Teresita and crew are amazing people who completed everything manager Rory quoted. They cleaned all of our basement surfaces with a safe botanical disinfectant after insulation where mice had moved into was removed. Nice people. We are very pleased and grateful.

Karen Brown
8 days ago

After falling trees damaging my roof, John came and evaluated our issues quickly and professionally. He set up by fans and dehumidifiers. After consultation with my insurance , his team of Jose and George did an amazing job of rem c oving damaged walls, ceiling and insulation. They removed all the materials and left the work area clean. I would call them again if an another crisis arose.

Jennifer Foley
13 days ago

We had a terrible mess in our basement from a plumbing issue. Serv Pro came out and had the entire basement emptied and cleaned thoroughly in two days! Jose and his team worked incredibly hard to get this job completed and I am very grateful for the professional crew they sent our way!! Thank you again to Jose and his amazing crew!!

Brian Perron
20 days ago

Tonight I had the misfortune at my house, that needed professional help. I had the good fortune of meeting Teresita, John and Jose. They were all very friendly, polite and very efficient. The exceptional performance at setting all the equipment up in a timely manner was appreciated. I would recommend the company and the team members who were at my residence to night. Thank you.

Marilyn Stolar
about 1 month ago

Jose was an excellent manager of the project. He, Claudia and Ruth arrived promptly and worked efficiently and diligently, and were amazingly detail-oriented. Always considerate, thoughtful, and engaging. Jose handled the ‘sink situation’ with exceptional courtesy and alacrity. The crew are each true professionals in their respective roles.

Timothy Pelletier
about 1 month ago

The company I am subcontracting for hired ServPro to complete some mold/water remediation at a commercial building I am performing work at in Windsor CT. Texi and Jose came out this morning, Saturday of Labor Day weekend. They worked their tails off all day until the job was completed, and it tuned out to be quite a larger job than we initially expected. Extremely hard workers and good communicators with great personalities. I would recommend them to anyone else in need of similar work. Thanks Texi, Jose, Rory and the whole crew!

Brian Sattler
about 1 month ago

I’ve used this franchise many times now. They are always very easy to deal with and quick to respond. Teresita and her crew have been wonderful to work with and very professional!

Sm5475 Miller
3 months ago

The workers worked continuously. They were very polite, and did a excellent job. I would highly recommend them.!!!!

Tom Thibault
3 months ago

Excellent work! JOSE & Nikko did a fabulous job cleaning sanitizing & Discouraging wildlife from Inhabiting our outdoor shed again THANK YOU! ! Sincerely,The Thibaults

About Us

Local Restoration Support That Feels Straightforward

A property problem has a way of turning a normal day into a list of questions. Who handles the water in the basement? What about smoke odor after a small fire? Is that musty smell coming from hidden moisture? SERVPRO helps homeowners, property managers, and business owners in Norwich sort through those next steps with practical cleanup and restoration services.

Our team handles water damage, fire damage, mold removal and remediation, storm cleanup, specialty cleaning, biohazard cleaning, packout services, and construction support. The goal is to explain the process clearly and focus on what your property needs, not bury you in jargon.

Built Around Local Property Needs

Norwich properties have plenty of variety, from older homes near the Leffingwell House Museum to apartments, storefronts, offices, and commercial spaces throughout Windham County. Older materials, lower-level storage, river-area humidity, and changing weather can all affect how damage spreads and how cleanup should be handled.

SERVPRO can help with:

  • Water extraction and drying
  • Smoke, soot, and odor cleanup
  • Mold remediation and containment
  • Storm damage restoration
  • Cleaning and repair support

A Clearer Path After Property Damage

Good restoration starts with careful communication. SERVPRO looks for visible damage, hidden moisture, affected materials, and belongings that may need attention.

For cleanup and restoration support in Norwich that feels organized, local, and easy to understand, contact SERVPRO to schedule service and learn how we can help restore comfort and confidence.

John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
John O'Sullivan Jr, John K. O'Sullivan III, Kevin P. O'Sullivan
Owners of SERVPRO of Norwich and Windham County

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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