Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of The Quad Cities

Our Google Reviews
(256) 383-4470
4.7
(59 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of The Quad Cities we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Many thanks to the SERVPRO team for the quick response we received after a sprinkler pipe malfunction. Keestone has many residents that live in this community so it is urgent to resolve any damage that is sustained as efficiently as possible. The staff from SERVPRO was professional and they had the determination to return our community back to its original state. We were able to continue with our regular schedule while their workers remained in the background and were mindful of all the residents that live here at Keestone. 

KEESTONE of Florence
Florence

My daughter’s basement flooded back in February. The sewer line had a block and it caused her basement to flood—oh what a mess! I just wanted to let you know how professional your team of workers were... Matt started on the paperwork and answering mine and my daughter’s questions and Rico went right to work in the basement. After doing all the paperwork Matt and Rico worked tirelessly to do a really good job for my daughter to make everything clean and safe. They only brought good attitudes...

Betty T.
TUSCUMBIA

It was a delight working with you and my awesome storm team:  Chad, Carl, and BJ.  They immediately made me feel at ease and made me smile despite the duress I was under at the time.  Thanks so much for giving me the A TEAM.   I will be forever grateful for their unbelievable quick and efficient work ethic as they did their "thing" in getting rid of all the bad stuff that was in my house after Hurricane Harvey, making it smell and look livable again, in record time.  They made me laugh and made what was my upside-down world, right side up again.  Thanks a million, to you, Chad, Carl, and BJ, for putting my world back together again.  My best to Patricia back in the office in Muscle Shoals.   Cheers and God Bless You All of You, Cherry

Cherry K.
Houston

Excellent Response time. Detailed oriented. Highly recommend!

Pete C.
Florence

All employees were nice and courteous and did their job well.

Agnes L.
Sheffield

This was a trying time but they came in and got busy with the cleaning and did a good job. 

Linda L.
Florence

Jason, I just wanted to drop a little note to thank you for all of your hard work the other day at my house. You were so kind and you gave me such a peace about the situation. 

Tamra H.
Muscle Shoals

Allen and Jason were a delight to work with. Very professional and really took the time to make sure I understood what was going on. I really appreciated their friendly and efficient service. 

Carrie J.
Decatur

Rico, I wanted to thank you for the job well done at my home. I was so grateful for the way you seemed to respect and care for everything. Your kind words and knowledge of your profession gave me such peace. I was so nervous and scared and you took that away. 

Tamra H.
Muscle Shoals

Many thanks to the SERVPRO team for the quick response we received after a sprinkler pipe malfunction. Keestone has many residents that live in this community so it is urgent to resolve any damage that is sustained as efficiently as possible. The staff from SERVPRO was professional and they had the determination to return our community back to its original state. We were able to continue with our regular schedule while their workers remained in the background and were mindful of all the residents that live here at Keestone. 

KEESTONE of Florence
Florence

My daughter’s basement flooded back in February. The sewer line had a block and it caused her basement to flood—oh what a mess! I just wanted to let you know how professional your team of workers were... Matt started on the paperwork and answering mine and my daughter’s questions and Rico went right to work in the basement. After doing all the paperwork Matt and Rico worked tirelessly to do a really good job for my daughter to make everything clean and safe. They only brought good attitudes...

Betty T.
TUSCUMBIA

It was a delight working with you and my awesome storm team:  Chad, Carl, and BJ.  They immediately made me feel at ease and made me smile despite the duress I was under at the time.  Thanks so much for giving me the A TEAM.   I will be forever grateful for their unbelievable quick and efficient work ethic as they did their "thing" in getting rid of all the bad stuff that was in my house after Hurricane Harvey, making it smell and look livable again, in record time.  They made me laugh and made what was my upside-down world, right side up again.  Thanks a million, to you, Chad, Carl, and BJ, for putting my world back together again.  My best to Patricia back in the office in Muscle Shoals.   Cheers and God Bless You All of You, Cherry

Cherry K.
Houston

Excellent Response time. Detailed oriented. Highly recommend!

Pete C.
Florence

All employees were nice and courteous and did their job well.

Agnes L.
Sheffield

This was a trying time but they came in and got busy with the cleaning and did a good job. 

Linda L.
Florence

Jason, I just wanted to drop a little note to thank you for all of your hard work the other day at my house. You were so kind and you gave me such a peace about the situation. 

Tamra H.
Muscle Shoals

Allen and Jason were a delight to work with. Very professional and really took the time to make sure I understood what was going on. I really appreciated their friendly and efficient service. 

Carrie J.
Decatur

Rico, I wanted to thank you for the job well done at my home. I was so grateful for the way you seemed to respect and care for everything. Your kind words and knowledge of your profession gave me such peace. I was so nervous and scared and you took that away. 

Tamra H.
Muscle Shoals

About Us

We are locally owned and operated.  Mike Wesson began SERVPRO of The Quad Cities in 1997.  Mike grew up in Tuscumbia and attended Deshler High School.  After high school, Mike attended the University of Alabama where he majored in Corporate Finance and Investment Management.  After graduating college, Mike was a Casualty Adjuster for four years in Tuscaloosa.  He then returned back home to Tuscumbia to start his SERVPRO franchise; he has lived in Tuscumbia since.  

Why SERVPRO

SERVPRO of The Quad Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of The Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Quad Cities can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Quad Cities.

Mike Wesson, Charles Kowalewski
Mike Wesson, Charles Kowalewski
Owners of SERVPRO of The Quad Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.