SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of North Clark County

Why Choose SERVPRO for Biohazard Cleaning Services?

SERVPRO of E. Vancouver/Clark County is the trusted company chosen to partner with multiple local law-enforcement agencies to be on site (when safe) when biohazard, bodily fluids or crime scene clean up needs arise.   Not only do we clean up and/or board up homes, commercial buildings, we clean and secure inside and outside of structures, plus, we are the trusted company called in to clean law enforcement vehicles that have been damaged by biohazard paraphernalia, bodily fluids, or displaying evidence of a crime.   We work very hard maintaining this, and every partnership to insure we keep our local first responders safe from harm that could come from improper cleaning and disinfecting of the vehicles they use daily in keeping our community members safe.   We take pride in responding 24/7. No biohazard or crime scene job is too small or too large. We travel the lengths necessary to meet our first responders where ever is most convenient to servicing their clean up and/or board up needs.   SERVPRO of E. Vancouver/Clark County also houses, cleans, sanitizes and restores stolen vehicles upon recovery preparing the vehicle to either be returned to the rightful owner, or to prep the vehicle for safe delivery to a local body shop for further vehicle body work.     

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Email conversation with Megan:

In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products. 

After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone. 

Megan M. Insurance Broker
Vancouver

Message to Shelly of SERVPRO E. Vancouver/Clark Co. 

"Thank you again for volunteering as a Red Cross Preparedness Presenter for  those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers.   Thank you again. Kimberly."

Kimberly S.@ Red Cross
Vancouver

"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."

James/Dealers Profit Centers
Camas

"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months.  Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."

American Red Cross
Vancouver

Despite planning and preventive maintenance, things occur out of your control. In the past year we experience three separate/unrelated events which required immediate mitigation. On all three events Tim and his team at SERVPRO saved our bacon, making the experiences far less stressful for my staff and our Residents. During our most recent event Tim answered his phone and was out to our building, along with his assistant, within an hour to begin assessing our situation. Within 2 hours Tim had a mitigation crew working on clean-up. Given the nature and extent of the event we were realistic that it could take into the following afternoon to get the place back to operating condition. However, Tim's crew was somehow able to get the place back up and ready before the end of the business day. They were incredibly thorough. In addition, his crew was exceptionally friendly and great to work with throughout their time onsite. When the invoice arrived I felt the price was very fair---especially considering the quality of work and response time. Two of the events involved insurance claims, which Tim and his team at SERVPRO managed directly, saving us time and stress. If you're a business owner, or any kind of property owner, I strongly recommend reaching out to this SERVPRO office and setting things up in advance, just to be safe. You will be glad you did. I cannot recommend these folks enough.

Ben Y.
Vancouver

A text to the owner from a customer who had an oil spill from her furnace in their basement,

"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"

J. Ripley
Vancouver

From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague

"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"

Anonymous
Vancouver

"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"

Mary M.
Vancouver

"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.

Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.

The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."

Tracy D. BIA President
Vancouver

Email conversation with Megan:

In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products. 

After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone. 

Megan M. Insurance Broker
Vancouver

Message to Shelly of SERVPRO E. Vancouver/Clark Co. 

"Thank you again for volunteering as a Red Cross Preparedness Presenter for  those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers.   Thank you again. Kimberly."

Kimberly S.@ Red Cross
Vancouver

"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."

James/Dealers Profit Centers
Camas

"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months.  Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."

American Red Cross
Vancouver

Despite planning and preventive maintenance, things occur out of your control. In the past year we experience three separate/unrelated events which required immediate mitigation. On all three events Tim and his team at SERVPRO saved our bacon, making the experiences far less stressful for my staff and our Residents. During our most recent event Tim answered his phone and was out to our building, along with his assistant, within an hour to begin assessing our situation. Within 2 hours Tim had a mitigation crew working on clean-up. Given the nature and extent of the event we were realistic that it could take into the following afternoon to get the place back to operating condition. However, Tim's crew was somehow able to get the place back up and ready before the end of the business day. They were incredibly thorough. In addition, his crew was exceptionally friendly and great to work with throughout their time onsite. When the invoice arrived I felt the price was very fair---especially considering the quality of work and response time. Two of the events involved insurance claims, which Tim and his team at SERVPRO managed directly, saving us time and stress. If you're a business owner, or any kind of property owner, I strongly recommend reaching out to this SERVPRO office and setting things up in advance, just to be safe. You will be glad you did. I cannot recommend these folks enough.

Ben Y.
Vancouver

A text to the owner from a customer who had an oil spill from her furnace in their basement,

"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"

J. Ripley
Vancouver

From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague

"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"

Anonymous
Vancouver

"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"

Mary M.
Vancouver

"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.

Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.

The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."

Tracy D. BIA President
Vancouver

About Us

SERVPRO of North Clark County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of North Clark County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of North Clark County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Clark County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
James & Shafekah R. Landers

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.