Meet Our Team
Here to Help® 24/7
SERVPRO of North Clark County
James Landers
James Landers is the CEO and Owner of our SERVPRO franchise, bringing decades of experience in the construction industry to the restoration field. Since 2019, he has led the business with a passion for people and business, building strong teams, delivering exceptional service, and helping clients recover from property damage with confidence and care.
Chafika Landers
Chafika Landers is an Owner and Senior Business Development Manager of our SERVPRO franchise, where she focuses on growing the business and building lasting relationships with key clients across our territories. With a passion for helping businesses and individuals during challenging times, Chafika is deeply invested in the success of the company and the communities we serve.
Seth Cooper
Seth Cooper is the Chief Operating Officer of our SERVPRO franchise, where he plays a vital role in overseeing daily operations and driving organizational growth. With a passion for business, continuous improvement, and streamlined processes, Seth focuses on implementing systems that enhance efficiency, strengthen team performance, and deliver outstanding results for our clients.
Mat Singer
Mat Singer is the VP of Integrated Services at our SERVPRO franchise, overseeing both our reconstruction and abatement divisions. A seasoned business professional with decades of experience in construction and restoration, Mat takes a holistic approach to growing the business while ensuring the customer experience remains at the forefront of everything we do.
Kate Pagano
Kate Pagano is the Controller of our SERVPRO franchise, overseeing the company’s financials, accounts receivable, and payroll. With a dedication to her craft, Kate ensures the company’s success through meticulous processes, accuracy, and transparency. She has a passion for both business and supporting employees, playing a key role in the organization’s overall growth and stability.
Luke Carpenter
Luke Carpenter is the Director of Contents at our SERVPRO franchise, overseeing the success of our contents division. A highly dedicated professional, Luke thrives on helping those in need and elevating his team to achieve their best. He is passionate about caring for people and protecting their personal belongings during the restoration process.
Tristin Phillips
Tristin Phillips is the Director of Marketing at our SERVPRO franchise, overseeing the success of our Priority Response program and digital marketing efforts. Tristin is passionate about growing the business and elevating his team to be among the best in the country, driving innovation and visibility across all marketing channels.
Ryan Isham
Ryan Isham is the Director of Estimating at our SERVPRO franchise and has played a vital role in the company’s growth. With a highly technical approach to his craft, Ryan has elevated operational efficiencies and helped streamline processes. He is passionate about teamwork and dedicated to building strong, high-performing teams that drive success.
What our
customers are saying
A text to the owner from a customer who had an oil spill from her furnace in their basement,
"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"
From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague
"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"
"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"
"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.
Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.
The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."
Email conversation with Megan:
In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products.
After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone.
Message to Shelly of SERVPRO E. Vancouver/Clark Co.
"Thank you again for volunteering as a Red Cross Preparedness Presenter for those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers. Thank you again. Kimberly."
"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."
"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months. Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."
Despite planning and preventive maintenance, things occur out of your control. In the past year we experience three separate/unrelated events which required immediate mitigation. On all three events Tim and his team at SERVPRO saved our bacon, making the experiences far less stressful for my staff and our Residents. During our most recent event Tim answered his phone and was out to our building, along with his assistant, within an hour to begin assessing our situation. Within 2 hours Tim had a mitigation crew working on clean-up. Given the nature and extent of the event we were realistic that it could take into the following afternoon to get the place back to operating condition. However, Tim's crew was somehow able to get the place back up and ready before the end of the business day. They were incredibly thorough. In addition, his crew was exceptionally friendly and great to work with throughout their time onsite. When the invoice arrived I felt the price was very fair---especially considering the quality of work and response time. Two of the events involved insurance claims, which Tim and his team at SERVPRO managed directly, saving us time and stress. If you're a business owner, or any kind of property owner, I strongly recommend reaching out to this SERVPRO office and setting things up in advance, just to be safe. You will be glad you did. I cannot recommend these folks enough.
About Us
SERVPRO Team Landers – Company Profile
SERVPRO of North Clark County is owned and operated under SERVPRO Team Landers stands as the largest operating SERVPRO franchise group in the nation, a position earned through unwavering dedication to excellence, client satisfaction, and the development of strong, empowered teams. What began in 2019 with a single location in Vail, Colorado has rapidly expanded into a powerhouse organization with over 40 licenses across six states—and continued growth on the horizon.
As part of the trusted SERVPRO® network of more than 1,700 independently owned and operated franchises throughout the U.S. and Canada, SERVPRO Team Landers brings together local expertise with the operational capacity and resources of an industry-leading national brand. This balance enables us to respond quickly, efficiently, and effectively—no matter the scale or complexity of the loss.
Commercial & Large Loss Capabilities
With strategic coverage across multiple states and a robust internal operational framework, SERVPRO Team Landers is uniquely equipped to handle large-scale commercial disasters, multi-site property impacts, municipal emergencies, and industrial facility restoration. Our large-loss teams are trained, resourced, and ready to mobilize 24/7.
Our Commitment
We understand that property damage—whether from fire, water, or mold—can be overwhelming and disruptive. That’s why our teams are trained not only in advanced restoration techniques but also in customer care, communication, and stress reduction. We guide our clients through every step of the process with clarity, compassion, and urgency.
Our growth has been fueled by one core belief: Take care of the customer and take care of the team, and the rest will follow. This culture is the foundation of SERVPRO Team Landers’ continued expansion and reputation for reliability, speed, and professionalism.
Available 24/7/365
Disasters don’t wait—and neither do we.
For emergency service, mitigation support, or restoration needs, SERVPRO Team Landers is here around the clock.
