From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"

"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"

"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."

Email conversation with Megan:In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products. After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone.

Message to Shelly of SERVPRO E. Vancouver/Clark Co. "Thank you again for volunteering as a Red Cross Preparedness Presenter for those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers. Thank you again. Kimberly."

"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."

"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months. Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."

Despite planning and preventive maintenance, things occur out of your control. In the past year we experience three separate/unrelated events which required immediate mitigation. On all three events Tim and his team at SERVPRO saved our bacon, making the experiences far less stressful for my staff and our Residents. During our most recent event Tim answered his phone and was out to our building, along with his assistant, within an hour to begin assessing our situation. Within 2 hours Tim had a mitigation crew working on clean-up. Given the nature and extent of the event we were realistic that it could take into the following afternoon to get the place back to operating condition. However, Tim's crew was somehow able to get the place back up and ready before the end of the business day. They were incredibly thorough. In addition, his crew was exceptionally friendly and great to work with throughout their time onsite. When the invoice arrived I felt the price was very fair---especially considering the quality of work and response time. Two of the events involved insurance claims, which Tim and his team at SERVPRO managed directly, saving us time and stress. If you're a business owner, or any kind of property owner, I strongly recommend reaching out to this SERVPRO office and setting things up in advance, just to be safe. You will be glad you did. I cannot recommend these folks enough.