Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Roanoke County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Roanoke County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
On 1/19 my dishwasher flooded our main level of our house leaking into the ceiling in the garage. Since this, SERVPRO has been wonderful they are professional, courteous and very helpful through this process. Ladies came in to pack for me which I truly appreciate each and everyone of this group of people.
I just want to express both women who came to help me in my clean up! They both was professional and was concerned about making sure that I was satisfied and making me feel comfortable! Also all the other individuals that I have spoken too and have had contact with are so professional! What a superior crew that are in the Roanoke area!!!
Kevin and his team did an AWESOME job on my basement! I had black mold EVERYWHERE! They removed all the items with black mold and COMPLETELY cleaned the basement. It looks AWESOME! They are professional, friendly and courteous. I would highly recommend them! They are knowledgeable and know what they are doing!
Thank you Dakota and Cindy and Robbie for saving my floors after the washer made a flood. Dakota and Cindy worked hard for us for a week to dry out our beautiful wide plank pine floors. They kept it light and fun and were a real joy to have in my home. SERVPRO came through for us. Give thanks.
I have been an Industrial Hygienist in the Western Virginia region for 20 years. In that time frame, I have worked with many restoration companies and have found SERVPRO RMP to consistently be among the best. The level of training their Production Managers and Workers receive is top notch and their client service and attention to detail has always impressed me. I have reviewed their work on behalf of clients to include water damage mitigation, mold remediation, trauma scene cleanup, sewage contamination abatement, hazardous materials cleanup, among other services and am always inspired by their work ethic, diligence and professionalism.
Excessive rainfall produced a steady stream of water which ended up in my basement. Existing drains were overwhelmed with the situation, and I ended up 4 feet of water and extensive damage to the contents of the area. SERVPRO was on the job promptly and have worked diligently to correct the damage.
A neighbor gave me their number, and my call was answered promptly. Kevin came out and explained the plan to be implemented by his staff. Each person who has been here has been efficient and polite. I am elderly and have appreciated their helpfulness so much.
I have looked forward to seeing your green service trucks arrive daily to bring your staff to remedy my BIG problem. I have shared my story with family and friends. I would recommend your services to any who are in need of such.
We are extremely pleased with the way everything was handled. Mike Bogan came in and accessed the damage and explained what needed to be done and what the cost would be. The work was done quickly and very efficiently. The carpet could not be saved so the crew took it up and disposed of it They then cleaned and disinfected all of the area and put heaters around to blow and dry everything. The crew was very courteous and polite and explained what they were doing and why. As the crew was working they found a couple of items that had not been noticed before and they took care of them, also. They followed up to make sure everything was drying and checked back over a few days. Mike Bogan brought HVAC specialist in to check the system and the ducts to be sure nothing had been overlooked. Once again, I cannot stress how pleased we are with everything and feel the cost was very reasonable. If anyone wants to contact me about the quality of the work and the people overall, please feel free to give them my information.
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
