About Us
SERVPRO of Roanoke County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- UFT - Upholstery & Fabric Cleaning Technician
- IICRC Certified Firm
- RRT - Carpet Repair & Reinstallation Technician
- EPA Lead Safe Certified Renovator
- HST - Health and safety Technician
- CMT - Commercial Carpet Maintenance Technician
- CRT - Color Repair Technician
- CDS - Commercial Drying Specialist
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- Successful Subrogation for Restoration Contractors
- MTC - Master Textile Cleaner
- OSHA - Other Training
- CMR - Council-certified Microbial Remediator
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 10-hour General and/or Construction Industry Training Program
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CMI - Council-certified Microbial Investigator
- ECTP - Employee Certification Training Program
- SCT - Subrogation Claims Training
- MWR - Master Water Restorer
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
- MSR - Master Fire & Smoke Restorer
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
Payment Info
The following cards are accepted:Awards
- SERVPRO Industries Founder's Silver: Sales Performance
- SERVPRO Industries Heritage Platinum: Sales Performance
- SERVPRO Founders Silver Award for Outstanding Performance
- SERVPRO Industries - 10 Years of Service
- Salem-Roanoke County Chamber of Commerce: Small Business of the Year
- Montgomery County Chamber of Commerce: Business of the Year
- SERVPRO Industries Heritage Bronze: Sales Performance
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries Founder's Platinum: Sales Performance
- The Roanoker Platinum Winner: Best Restoration Company
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries - 25 Years of Service
- SERVPRO Industries Heritage Gold Sales Performance
- Roanoke Regional Chamber of Commerce: Small Business of the Year - Business to Consumer Services
- Roanoke Regional Chamber of Commerce: Small Business of the Year Nominee
- Industry Excellence Award from the NRV Apartment Council: Mason Walker
- Botetourt County Chamber of Commerce: Cornerstone Partner
- Montgomery County - Best Place to Work: Professional Services
- SERVPRO Industries Chairman's Platinum: Sales Performance
- Community Service Award
- SERVPRO Industries - 15 Years of Service
- SERVPRO Industries Heritage Silver: Sales Performance
- SERVPRO Industries Chairman's Bronze: Sales Performance
- SERVPRO Industries Heritage Silver: Sales Performance
- SERVPRO Industries Millionaire's Gold
- SERVPRO Industries - 20 Years of Service
- Salem - Roanoke County Chamber of Commerce: Franchise of the Year
- SERVPRO Industries Chairman's Bronze: Sales Performance
- SERVPRO's Founders Bronze Award
- Roanoke Regional Chamber of Commerce Small Business of Year - Business to Consumer
- SERVPRO Industries Heritage Silver: Sales Performance
- Salem Kiwanis Humanitarians of the Year
- Platinum winner of Best Home Restoration Company in the Best of Roanoke
- Ambassador of the Year - Salem-Roanoke County Chamber of Commerce
- SERVPRO Industries Chairman's Platinum: Sales Performance
- SERVPRO Industries Legacy Bronze: Sales Performance
- SERVPRO Industries Founder's Bronze: Sales Performance
- Fired-Up for a Cure: Platinum Sponsor
Affiliations
- Leadership New River Valley (NRV)
- Rotary Club - Downtown Roanoke
- Radford Chamber of Commerce
- Rail Yard Dawgs Official Fire, Water & Restoration Company
- Alleghany Highlands Chamber of Commerce and Tourism
- The 24153 Club
- Rotary Club of Salem
- Institute of Inspection, Cleaning and Restoration - The Clean Trust
- Montgomery County Chamber of Commerce
- Roanoke Regional Chamber of Commerce
- Pulaski County Chamber of Commerce
- Virginia Apartment Managers Association
- Salem Roanoke County Chamber of Commerce
- Vinton Chamber of Commerce
- Botetourt County Chamber of Commerce
- National Air Duct Cleaners Association (NADCA)
- Better Business Bureau (BBB)
- Senior Networking Group
- American Heart Association
- Kiwanis Club of Salem
- Local Emergency Planning Commission (LEPC) - Roanoke VA
- Roanoke Valley Firefighters Foundation
- New River Valley Home Builders Associations
- Roanoke Valley Apartment Association
- Giles County Chamber of Commerce
- New River Valley Apartment Council
- ONWARD New River Valley Economic Development Alliance
- Kiwanis Club of Roanoke
- Lexington, Buena Vista, and Rockbridge County Chamber of Commerce
- Bigs in Blue - Big Brothers Big Sisters
What our
customers are saying
Servpro was fast to respond to our needs! All of the employee’s have been courteous, friendly and professional! A special thanks to Joshua Dodson, Sean Siefert, Ashley Radford, Alex Gustos and Lucas Dodson. Aaron Martin and his team are to be commended for their efforts!
Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.
Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!
Dakota and his team were prompt, courteous and efficient. We will use the service again
SERVPRO did an excellent job! They worked efficiently, were professional, and completed the project quickly! The entire staff is beyond amazing! A special thank you to the project manager, Ryan Ward, who was absolutely fantastic—very friendly, helpful, and always available to answer questions throughout the process. The SERVPRO techs Chris Dangerfield, Matthew Buttell, Derrick Tunstall, and Matt Sprague all did outstanding work on the unit they were assigned! Their attention to detail, professionalism, and teamwork really stood out. We are extremely happy with the results and would absolutely use SERVPRO again!
Cindy and Kari did an excellent job on my bathroom. They went above and beyond making me feel better about a situation that I was embarrassed and ashamed of. Plus they gave me extra cleaning tips. I would love to have them again my home.
The ServPro team just left my house after a multi-day, multi-room project. I could not be more pleased. Each individual that I worked with was knowledgable, professional, and friendly. They helped get water damage cleaned up, identified where water was dripping, and left my house in better shape than they found it. I am very grateful to Cindy, Kari, Robert, Drew, Jacob, and Michele for their work. Cindy was the only crew member assigned to my house for the duration of the project and she was a calm and reassuring presence. Plus, she did a masterful job of keeping the site clean. I am grateful to the whole crew.
We had our ceiling fall in and Cindy and Kari were extremely efficient on helping us with this clean up! They were great!!
After a recent water damage incident in our basement, we had the opportunity to work with ServePro, and I wanted to take a moment to recognize the outstanding service we received. From the very beginning, their team was professional, responsive, and easy to work with. They arrived quickly, thoroughly assessed the situation, explained the drying and remediation process, and kept us informed every step of the way. What could have been an incredibly stressful experience was made much more manageable because of their professionalism and communication. Their technicians treated our home with respect, answered our questions honestly, and worked diligently to minimize further damage. It was clear they cared about doing the job right, not just getting the job done. When you’re dealing with water damage, you’re already stressed enough. Having a company you can trust makes all the difference. Based on our experience, I would not hesitate to recommend ServePro to friends, family, or anyone facing a similar situation. Thank you to the entire team for your help and professionalism throughout the process.