Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Lisa R. Mongan, William Quinn Mongan II, Kayla Henson
Owners of SERVPRO of Roanoke County

About Us

SERVPRO of Roanoke County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Roanoke County
Our Google Reviews
(540) 389-5818
4.5
(178 reviews)

About Us

SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Certifications

  • CMR - Council-certified Microbial Remediator
  • CDS - Commercial Drying Specialist
  • CMI - Council-certified Microbial Investigator
  • ECTP - Employee Certification Training Program
  • OSHA - Other Training
  • UFT - Upholstery & Fabric Cleaning Technician
  • OCT - Odor Control Technician
  • SCT - Subrogation Claims Training
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • MWR - Master Water Restorer
  • WRT - Water Damage Restoration Technician
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • IICRC Certified Firm
  • CRT - Color Repair Technician
  • MSR - Master Fire & Smoke Restorer
  • CMT - Commercial Carpet Maintenance Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • MTC - Master Textile Cleaner
  • RRRP - Lead-Based Paint Activities and Renovation
  • CCT - Carpet Cleaning Technician
  • HST - Health and safety Technician
  • Successful Subrogation for Restoration Contractors
  • AMRT - Applied Microbial Remediation Technician
  • EPA Lead Safe Certified Renovator

Licenses

Commercial: 2705096717
General Contractor License: 2705096717
Residential: 2705096717

Payment Info

The following cards are accepted:

Awards

  • SERVPRO Industries Founder's Silver: Sales Performance
  • SERVPRO Industries Heritage Platinum: Sales Performance
  • SERVPRO Founders Silver Award for Outstanding Performance
  • SERVPRO Industries - 10 Years of Service
  • Salem-Roanoke County Chamber of Commerce: Small Business of the Year
  • Montgomery County Chamber of Commerce: Business of the Year
  • SERVPRO Industries Heritage Bronze: Sales Performance
  • SERVPRO Industries Chairman's Platinum: Sales Performance
  • SERVPRO Industries Founder's Platinum: Sales Performance
  • The Roanoker Platinum Winner: Best Restoration Company
  • SERVPRO Industries Chairman's Platinum: Sales Performance
  • SERVPRO Industries - 25 Years of Service
  • SERVPRO Industries Heritage Gold Sales Performance
  • Roanoke Regional Chamber of Commerce: Small Business of the Year - Business to Consumer Services
  • Roanoke Regional Chamber of Commerce: Small Business of the Year Nominee
  • Industry Excellence Award from the NRV Apartment Council: Mason Walker
  • Botetourt County Chamber of Commerce: Cornerstone Partner
  • Montgomery County - Best Place to Work: Professional Services
  • SERVPRO Industries Chairman's Platinum: Sales Performance
  • Community Service Award
  • SERVPRO Industries - 15 Years of Service
  • SERVPRO Industries Heritage Silver: Sales Performance
  • SERVPRO Industries Chairman's Bronze: Sales Performance
  • SERVPRO Industries Heritage Silver: Sales Performance
  • SERVPRO Industries Millionaire's Gold
  • SERVPRO Industries - 20 Years of Service
  • Salem - Roanoke County Chamber of Commerce: Franchise of the Year
  • SERVPRO Industries Chairman's Bronze: Sales Performance
  • SERVPRO's Founders Bronze Award
  • Roanoke Regional Chamber of Commerce Small Business of Year - Business to Consumer
  • SERVPRO Industries Heritage Silver: Sales Performance
  • Salem Kiwanis Humanitarians of the Year
  • Platinum winner of Best Home Restoration Company in the Best of Roanoke
  • Ambassador of the Year - Salem-Roanoke County Chamber of Commerce
  • SERVPRO Industries Chairman's Platinum: Sales Performance
  • SERVPRO Industries Legacy Bronze: Sales Performance
  • SERVPRO Industries Founder's Bronze: Sales Performance
  • Fired-Up for a Cure: Platinum Sponsor

Affiliations

  • Leadership New River Valley (NRV)
  • Rotary Club - Downtown Roanoke
  • Radford Chamber of Commerce
  • Rail Yard Dawgs Official Fire, Water & Restoration Company
  • Alleghany Highlands Chamber of Commerce and Tourism
  • The 24153 Club
  • Rotary Club of Salem
  • Institute of Inspection, Cleaning and Restoration - The Clean Trust
  • Montgomery County Chamber of Commerce
  • Roanoke Regional Chamber of Commerce
  • Pulaski County Chamber of Commerce
  • Virginia Apartment Managers Association
  • Salem Roanoke County Chamber of Commerce
  • Vinton Chamber of Commerce
  • Botetourt County Chamber of Commerce
  • National Air Duct Cleaners Association (NADCA)
  • Better Business Bureau (BBB)
  • Senior Networking Group
  • American Heart Association
  • Kiwanis Club of Salem
  • Local Emergency Planning Commission (LEPC) - Roanoke VA
  • Roanoke Valley Firefighters Foundation
  • New River Valley Home Builders Associations
  • Roanoke Valley Apartment Association
  • Giles County Chamber of Commerce
  • New River Valley Apartment Council
  • ONWARD New River Valley Economic Development Alliance
  • Kiwanis Club of Roanoke
  • Lexington, Buena Vista, and Rockbridge County Chamber of Commerce
  • Bigs in Blue - Big Brothers Big Sisters

What our
customers are saying

If you’re ever in need of a catastrophe clean up call Serve Pro and ask for Aaron Martin and his team. They came out and immediately got to work on my water damage issue. I had lots of questions and they took the time to answer them all. Thank you Aaron and team for a resolution to my water problem.

Carmala Kelly

I had a great experience working with SERVPRO for the remediation work at my home. Their team was professional, courteous, and knowledgeable throughout the entire process. They took the time to explain the work being done, addressed my concerns, and made a stressful situation much easier to manage. I truly appreciate their attention to detail, communication, and commitment to getting the job done right. I would highly recommend SERVPRO to anyone in need of home remediation services. Thank you for your excellent service! A Special shout out to Morgan and his entire team. Natasha, Maria and Manuel were the best!

Maria Weaver

Stephen Franklin was amazing! Great work great personality was consistent with everything. Would definitely recommend!!

Carrie Brewer

Joey Hite, Dakota Kurtz, and Margaret Ragland Did a great job.

Renee Kingrea

Oh my goodness! I can’t say enough good things about your team of experts! Morgan W., Dakota K., and German R. turned what was a difficult situation into an actual pleasant one! Hurricane Isaias was NO MATCH for these guys! Our basement is now as dry as can be and it smells lemony fresh and clean, too. Better than before the hurricane rains!

Plan Sarah Plan

Servpro was fast to respond to our needs! All of the employee’s have been courteous, friendly and professional! A special thanks to Joshua Dodson, Sean Siefert, Ashley Radford, Alex Gustos and Lucas Dodson. Aaron Martin and his team are to be commended for their efforts!

Debby McAllister

Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.

Modesta Stugard

Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!

Barbara Cisco

Dakota and his team were prompt, courteous and efficient. We will use the service again

Ronald Smith
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