Premium Materials, Superior Workmanship & Unmatched Protection
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SERVPRO of Roanoke County
Service Areas
SERVPRO is your #1 Property Damage and Restoration Company
At SERVPRO of Roanoke County, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team ensures top-tier quality and long-term reliability.
Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.
We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.
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The Catch-All System: Keeping Your Property Safe & Clean
At SERVPRO of Roanoke County, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.
Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.
Benefits of the Catch-All System:
Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.
Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.
Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.
Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.
Our Expert Roofers
At SERVPRO of Roanoke County provides premium roofing materials backed by some of the strongest warranties in the industry.
Our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.
What we offer:
- Accurate Assessments – No unnecessary repairs or hidden damages missed.
- Manufacturer-Approved Installations – Roofing done right the first time.
- Extended Warranties Available
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Insurance Claims Support
Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Roanoke County simplifies the process with:
- Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
- Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
- Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
- On-site Support With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.
SERVPRO of Roanoke County eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.
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How It Works: A Simple 3-Step Roofing Process
Free Inspection & Project Consultation
Once you reach out, our team schedules a free on-site inspection. Our trained specialists evaluate your roof, document any damage, and discuss your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable.
Proposal, Insurance Coordination & Scheduling
We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.
Professional Installation & Final Walkthrough
Our crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction.
SERVPRO Roofing Knowledge Center
Asphalt Shingles vs. Metal Roofing: Which Is Right for You?
Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.
Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.
Metal Roofing: Standard vs. Standing Seam Metal Roofs
Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.
Standing Seam Metal Roofing is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.
EPDM & TPO Roofing for Commercial Properties
EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.
TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.
Insurance Claims & Private Pay Projects: We Offer Both
At SERVPRO of Roanoke County, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.
Insurance Claims
If your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.
✔ Free Roof Inspection: Our roof inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster to conduct a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.
Private Pay Roofing Projects
Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.
✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.
Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis
Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.
Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.
Compliance & Safety Standards That Exceed Competitors
At SERVPRO of Roanoke County, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.
✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Roanoke County isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.
Business Continuity for Commercial Properties
Many contractors focus only on residential projects, but SERVPRO of Roanoke County specializes in keeping businesses operational during restoration and reconstruction projects.
✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Roanoke County provides commercial restoration services that ensure business continuity.
Local, Community-Focused, & Nationally Backed
✔ Locally Owned & Operated: As part of the Salem community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Roanoke County combines local expertise with the power of a nationally recognized restoration brand.
Full-Service Disaster Recovery & Reconstruction Expertise
Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Roanoke County is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.
✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.
✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.
✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.
✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.
SERVPRO of Roanoke County isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.
Contact us today for a free roof inspection and let SERVPRO of Roanoke County take care of everything—from the insurance claim to private pay roofing solutions!
What our
customers are saying
Ice split a pipe and water poured into our downstairs and spread through every room. It was after 4 p.m. when we noticed it and my first thought was that I probably could not get anyone to come out and help me until the next day. The contractor who had done all the remodeling throughout our house just a few years earlier said to call SERVPRO. Even though we live in the mountains more than an hour away from SERVPRO's facility, their crisis team (Robert and Kristy) was out here within a couple of hours and worked straight through until about 2 a.m. sucking up water and mitigating the damage. Starting early the next morning Matt, the person who would be taking the lead on our situation, and his assistant Hume were here and worked all day to remediate the problems. Tony, the production manager, came to assess the scope of the situation, and helped ease my mind about working with the insurance company. Matt was here every day after that for varying periods of time to assess the progress and do what was next on their protocol. I was very impressed with the science that was used to optimize the drying out process. Each person involved in my mess was just as professional as they could be and created an atmosphere of calming confidence that everything would be okay. SERVPRO's part of the restoration is complete and I could not be happier with their services and the people who provided them, especially Matt. Thank you.
On 1/19 my dishwasher flooded our main level of our house leaking into the ceiling in the garage. Since this, SERVPRO has been wonderful they are professional, courteous and very helpful through this process. Ladies came in to pack for me which I truly appreciate each and everyone of this group of people.
Quinn, Tommy and Shelia Barber here grateful for you and SERVPRO! We had a water damage to our kitchen, dining room, and ceilings downstairs from our refrigerator water line. Your workers were exceptionally patient, kind, thorough , prompt, confident in their abilities to correct the problem, reassuring, and knowledgeable!! We really appreciate their wonderful service. Robbie managed and assessed the damage and made great decisions on what needed to be done. Dokato and Cindy were wonderful on their jobs cutting wall board in the kitchen and ceiling and containing the area downstairs. They were so helpful, encouraging, and so positive and so glad to do anything to help move this job along!! Timmy and Shawn Willis were here for a bit and were very helpful and polite. Thank you so much for the lives of these fine workers! With best regards and gratitude!
Tommy and Shelia Barber
The SERVPRO of Montgomery & Pulaski Co. crew that serviced our home was excellent. Fantastic customer service and great people. They need a raise! They made a bad situation bearable. Thank you so very much.
Review By: Vanessera Broadnax
I pulled in my driveway and noticed water running out from under the garage door. After pulling in the garage I discovered that the hot water heater ruptured and water spraying out the top. The major problem is I have a music room on the same level full of equipment. When I opened the door there was approx 1'' of water. After I shut off the main water supply I remembered that my wife was at the beach with a friend, Carolyn Gearhart who works for SERVPRO so I called her. She said she would call it in. About 45 minutes later 2 SERVPRO vans pulled up and they started helping me carry out the music equipment and rolling up the banners while another got the wet vac going. It wasn't long before the room was empty and they placed high powered fans to dry out the room. Every day after a SERVPRO rep would come by and check to make sure all was drying. All music equipment was saved and I was back up and running in less than a week. A special thanks to SERVPRO
Could have been a major loss
We had a major flood due to a severe roof leaks. I called SERVPRO and within minutes they responded and started getting people on the scene. They were very detailed, organized and professional. I highly recommend them.
Awesome Team!
Very professional & expert on what and how to do the job. Thanks Kevin.
".....They completed the job professionally and treated our family with respect. We were listened to, we were heard and our needs were met with integrity, kindness, clarity, constant check ins, and speed. Thank you VERY much!"
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
