Meet Our Team
All it takes is one call to SERVPRO of Roanoke County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![SERVPRO Team, team member at SERVPRO of Roanoke County]()
SERVPRO Team
SERVPRO Team
![Kari Bott , team member at SERVPRO of Roanoke County]()
Kari Bott
Team member since 2022
![Deidre Brewer, team member at SERVPRO of Roanoke County]()
Deidre Brewer
Team Member since 2026
![Matt Buttel, team member at SERVPRO of Roanoke County]()
Matt Buttel
Team member since 2024
![Cindy Campbell, team member at SERVPRO of Roanoke County]()
Cindy Campbell
Team member since 2016
![Matt Collins, team member at SERVPRO of Roanoke County]()
Matt Collins
Matt Collins is our Senior Restoration Supervisor. He has several years of experience and has the following certifications: Water Damager Restoration-WTR, Fire & Smoke Restoration, and Odor Control. He is IICRC Certified and has continuing education credits in Cleaning and Restoration.
![Chataun Courts , team member at SERVPRO of Roanoke County]()
Chataun Courts
Team Member since 2026
![Chris Dangerfield, team member at SERVPRO of Roanoke County]()
Chris Dangerfield
Team Member since 2025
![Allison Davis , team member at SERVPRO of Roanoke County]()
Allison Davis
Team member since 2021
![Josh Davis , team member at SERVPRO of Roanoke County]()
Josh Davis
Team Member since 2025
![Josh Dodson , team member at SERVPRO of Roanoke County]()
Josh Dodson
Team member since 2024
![Lucas Dodson, team member at SERVPRO of Roanoke County]()
Lucas Dodson
Team member since 2024
![David Duffy, team member at SERVPRO of Roanoke County]()
David Duffy
David Duffy is the Reconstruction Manager for SERVPRO of Roanoke. David has been a member our our team for over 20 years.
![Michelle Edwards , team member at SERVPRO of Roanoke County]()
Michelle Edwards
Team Member since 2023
![Stephen Franklin, team member at SERVPRO of Roanoke County]()
Stephen Franklin
Team member since 2024
![Clark Goodman, team member at SERVPRO of Roanoke County]()
Clark Goodman
Team member of Marketing since 2013
![Shelby Greer, team member at SERVPRO of Roanoke County]()
Shelby Greer
Team member since 2017
![Erin Griffin, team member at SERVPRO of Roanoke County]()
Erin Griffin
Team Member of Marketing since 2026
![Alex Gustus, team member at SERVPRO of Roanoke County]()
Alex Gustus
Team Member since 2025
![Kayla Henson, team member at SERVPRO of Roanoke County]()
Kayla Henson
Kayla Henson is Co-Owner here at SERVPRO of Roanoke. She first started with our team in 2010 routing for our marketing team while she attended college. After graduating from Radford in 2014, Kayla came on as our HR Manager, and then later added Marketing Manager to that title and most recently Co-Owner. She is our go-to lady around the office, and she is always willing to lend a helping hand!
![Joey Hite , team member at SERVPRO of Roanoke County]()
Joey Hite
Team member since 2025
![Andrea Hickenbotham, team member at SERVPRO of Roanoke County]()
Andrea Hickenbotham
Team Member since 2026
![Mike Hodges , team member at SERVPRO of Roanoke County]()
Mike Hodges
Team member since 2025
![Dakota Jones , team member at SERVPRO of Roanoke County]()
Dakota Jones
Team member since 2014
![Tami Kimberlin, team member at SERVPRO of Roanoke County]()
Tami Kimberlin
Tami started with us back in 2015, and she is one of our Job File Coordinator here at SERVPRO of Roanoke. Tami is ECTP crew, water, fire, and carpet & upholstery certified, as well as ICRC water certified, making her a true asset to our office team. Tami helps with coordinating current and upcoming jobs, as well as communicates with our customers on a daily basis!
![Bill Lester , team member at SERVPRO of Roanoke County]()
Bill Lester
Team member since 2021
![Cameka Manns, team member at SERVPRO of Roanoke County]()
Cameka Manns
Cameka Manns is a Roanoke native who has joined our accounting team. Always a smiling face and very organized. We are thankful to have her on board and look forward to watching her career growth.
![Aaron Martin, team member at SERVPRO of Roanoke County]()
Aaron Martin
Team member since 2022
![Quinn Mongan II, team member at SERVPRO of Roanoke County]()
Quinn Mongan II
Meet our Co Owner Quinn Mongan II. Quinn is a second generation owner and has been pivotal in its continued success. He has helped to manager our Reconstruction Team and most recently our Fire Production Team.
![Zach Muchler , team member at SERVPRO of Roanoke County]()
Zach Muchler
Team member since 2024
![Jason Poff, team member at SERVPRO of Roanoke County]()
Jason Poff
Team member of Marketing since 2024
![Brad Potter, team member at SERVPRO of Roanoke County]()
Brad Potter
Team Member since 2026
![Stephanie Potter, team member at SERVPRO of Roanoke County]()
Stephanie Potter
Marketing Team member since 2026
![Ashley Radford , team member at SERVPRO of Roanoke County]()
Ashley Radford
Team member since 2026
![Margaret Ragland, team member at SERVPRO of Roanoke County]()
Margaret Ragland
Team member since 2026
![Nastasha Ramirez, team member at SERVPRO of Roanoke County]()
Nastasha Ramirez
Nastasha is a Content Technician for SERVPRO of Roanoke.
![German Resendiz, team member at SERVPRO of Roanoke County]()
German Resendiz
Team member since 2019
![Dustin Riggins, team member at SERVPRO of Roanoke County]()
Dustin Riggins
Team member since 2022
![Maria Rivera, team member at SERVPRO of Roanoke County]()
Maria Rivera
Meet Maria Rivera. Maria is a Restoration Technician at SERVPRO of Roanoke.
![Ivana Savany , team member at SERVPRO of Roanoke County]()
Ivana Savany
Team member since 2026
![Sean Seifert, team member at SERVPRO of Roanoke County]()
Sean Seifert
Team Member since 2025
![Casey Speck, team member at SERVPRO of Roanoke County]()
Casey Speck
Team member since 2025
![Matt Sprague , team member at SERVPRO of Roanoke County]()
Matt Sprague
Team member since 2025
![Andrew Stark, team member at SERVPRO of Roanoke County]()
Andrew Stark
Team Member since 2024
![Andrew Thomas , team member at SERVPRO of Roanoke County]()
Andrew Thomas
Team member since 2023
![Manuel Torres , team member at SERVPRO of Roanoke County]()
Manuel Torres
Team Member since 2020
![Derrick Turnstall, team member at SERVPRO of Roanoke County]()
Derrick Turnstall
Team Member since 2025
![Stephanie Vargas, team member at SERVPRO of Roanoke County]()
Stephanie Vargas
Team member since 2022
![Julie Vest, team member at SERVPRO of Roanoke County]()
Julie Vest
Meet Julie! After moving in from doing field work with us here at SERVPRO of Roanoke. She has been a Job File Coordinator with us since March 2018, and she is certified in ECTP for both crew and water. Julie works with coordinating incoming and ongoing jobs in the office, and she also is one of the friendly ladies you may speak with when you call into our office!
![Daniel Walenski, team member at SERVPRO of Roanoke County]()
Daniel Walenski
Daniel Walenski is a Restoration Technician for SERVPRO of Roanoke.
![Ryan Ward, team member at SERVPRO of Roanoke County]()
Ryan Ward
Team member since 2025
![Julie Wilburn, team member at SERVPRO of Roanoke County]()
Julie Wilburn
Julie is our Office Manager here at SERVPRO of Roanoke. She is in charge of all office operations and she is the storm team coordinator in the event that disaster strikes our area. Julie previously worked in the insurance industry and is IICRC Water, Fire & Smoke Restoration, Odor Control certified, as well as ECTP certified in crew, water, and fire! Julie is the first one in the office and usually the last one to leave…Needless to say, she has been a great asset to SERVPRO.
![Morgan Wilburn, team member at SERVPRO of Roanoke County]()
Morgan Wilburn
Team member since 2013
![Shawn Willis , team member at SERVPRO of Roanoke County]()
Shawn Willis
Team member since 2019
![Brayden Woodie , team member at SERVPRO of Roanoke County]()
Brayden Woodie
Team Member since 2026
![Robert Yates , team member at SERVPRO of Roanoke County]()
Robert Yates
Team member since 2014
What our
customers are saying
If you’re ever in need of a catastrophe clean up call Serve Pro and ask for Aaron Martin and his team. They came out and immediately got to work on my water damage issue. I had lots of questions and they took the time to answer them all. Thank you Aaron and team for a resolution to my water problem.
I had a great experience working with SERVPRO for the remediation work at my home. Their team was professional, courteous, and knowledgeable throughout the entire process. They took the time to explain the work being done, addressed my concerns, and made a stressful situation much easier to manage. I truly appreciate their attention to detail, communication, and commitment to getting the job done right. I would highly recommend SERVPRO to anyone in need of home remediation services. Thank you for your excellent service! A Special shout out to Morgan and his entire team. Natasha, Maria and Manuel were the best!
Stephen Franklin was amazing! Great work great personality was consistent with everything. Would definitely recommend!!
Joey Hite, Dakota Kurtz, and Margaret Ragland Did a great job.
Oh my goodness! I can’t say enough good things about your team of experts! Morgan W., Dakota K., and German R. turned what was a difficult situation into an actual pleasant one! Hurricane Isaias was NO MATCH for these guys! Our basement is now as dry as can be and it smells lemony fresh and clean, too. Better than before the hurricane rains!
Servpro was fast to respond to our needs! All of the employee’s have been courteous, friendly and professional! A special thanks to Joshua Dodson, Sean Siefert, Ashley Radford, Alex Gustos and Lucas Dodson. Aaron Martin and his team are to be commended for their efforts!
Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.
Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!
Dakota and his team were prompt, courteous and efficient. We will use the service again
About Us
SERVPRO of Roanoke understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Roanoke specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Roanoke can also mitigate mold and mildew from your home or business. We also provide trauma and crime scene cleanup services. SERVPRO of Roanoke is a NADCA certified firm providing both residential and commercial ductwork and dryer vent cleaning.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Roanoke County.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.