Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Roanoke County helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Roanoke County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Serve Pro was professional, kind and very thorough when serving my home after water damage occurred. Thank you to the team , Zach, Michelle, Jacob, Robert, Zion and Cindy.
Michele and the team were wonderful and caring as they helped me and my family deal with a water leak from a broken dishwasher. Thank you !!!
Dakota and his team were prompt, courteous and efficient. We will use the service again
SERVPRO did an excellent job! They worked efficiently, were professional, and completed the project quickly! The entire staff is beyond amazing! A special thank you to the project manager, Ryan Ward, who was absolutely fantastic—very friendly, helpful, and always available to answer questions throughout the process. The SERVPRO techs Chris Dangerfield, Matthew Buttell, Derrick Tunstall, and Matt Sprague all did outstanding work on the unit they were assigned! Their attention to detail, professionalism, and teamwork really stood out. We are extremely happy with the results and would absolutely use SERVPRO again!
Cindy and Kari did an excellent job on my bathroom. They went above and beyond making me feel better about a situation that I was embarrassed and ashamed of. Plus they gave me extra cleaning tips. I would love to have them again my home.
The ServPro team just left my house after a multi-day, multi-room project. I could not be more pleased. Each individual that I worked with was knowledgable, professional, and friendly. They helped get water damage cleaned up, identified where water was dripping, and left my house in better shape than they found it. I am very grateful to Cindy, Kari, Robert, Drew, Jacob, and Michele for their work. Cindy was the only crew member assigned to my house for the duration of the project and she was a calm and reassuring presence. Plus, she did a masterful job of keeping the site clean. I am grateful to the whole crew.
We had our ceiling fall in and Cindy and Kari were extremely efficient on helping us with this clean up! They were great!!
After a recent water damage incident in our basement, we had the opportunity to work with ServePro, and I wanted to take a moment to recognize the outstanding service we received. From the very beginning, their team was professional, responsive, and easy to work with. They arrived quickly, thoroughly assessed the situation, explained the drying and remediation process, and kept us informed every step of the way. What could have been an incredibly stressful experience was made much more manageable because of their professionalism and communication. Their technicians treated our home with respect, answered our questions honestly, and worked diligently to minimize further damage. It was clear they cared about doing the job right, not just getting the job done. When you’re dealing with water damage, you’re already stressed enough. Having a company you can trust makes all the difference. Based on our experience, I would not hesitate to recommend ServePro to friends, family, or anyone facing a similar situation. Thank you to the entire team for your help and professionalism throughout the process.
Serv Pro recently provided services and clean up from fire damage as well as a hoarding situation. They were fantastic to work with, specifically Morgan, who was my "go-to" during the entire process. He kept me informed every step of the way and was always available for questions or concerns, even on weekends. He absolutely knows his stuff! They did what they said they would do and it was done quickly! They were instrumental in getting the place back in livable condition.
