About Us
Here to Help® 24/7.
SERVPRO of Richmond and Henrico County
About Us
SERVPRO® of Richmond and SERVPRO® of Henrico County is the cleanup and restoration company with 37 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers through out the area.
Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Richmond and SERVPRO® of Henrico County has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call 804.740.6151. We will respond 24/7 with trained employees, state of the art equipment and the resources required to perform emergency services to help limit property damage.
NADCA Certified Air Duct Cleaning For Your Home and Business.
When it comes to air duct cleaning choose SERVPRO® of Richmond and SERVPRO® of Henrico County. As a member of the National Air Duct Cleaning Association (NADCA) we adhere to the strict standards required to earn the NADCA certification. NADCA certification is recognized around the world as the benchmark for trained and qualified professionals. Since 1986, our team has been cleaning residential and commercial air ducts according to the NADCA standard. Our technicians are trained, experienced and NADCA certified. A NADCA certified firm ensures the technician has the knowledge and proficiency to conduct HVAC assessments, cleaning, and restoration services. Our staff certifications include Air System Cleaning Specialists (ASCS), Certified Ventilation Inspectors (CVI) and Ventilation System Mold Remediators (VSMR). We utilize the proper techniques, standards, and safety practices recommended by NADCA. Go to NADCA.com for additional information.
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Service Area
Certifications
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- CVI - Certified Ventilation Inspectors
- AMRT - Applied Microbial Remediation Technician
- OSHA - Other Training
- JSR - Journeyman Fire & Smoke Restorer
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- CMR - Council-certified Microbial Remediator
- VSMR - Ventilation System Mold Remediators
- CDS - Commercial Drying Specialist
- ASCS - Air Systems Cleaning Specialist
- WRT - Water Damage Restoration Technician
- LCT - Leather Cleaning Technician
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
Payment Info
The following cards are accepted:Affiliations
- IAQ Indoor Air Quality
- Richmond Better Business Bureau
- Independent Insurance Agents of Virginia IIAV
- IREM Partner Institute of Real Estate Management
- IICRC Carpet Cleaning Repair Installation Certifications
- Greater Richmond Association of Commercial Real Estate GRACRE
- CREW Richmond Commercial Real Estate Women
- Associated General Contrators
- Central Virginia Apartment Association
- Risk and Insurance Management RIMS Virginia Chapter
- Chesterfield Chamber of Commerce
- International Facility Managers Association
What our
customers are saying
Justine was an absolute delight to work with and she had a keen attention to detail. Justin Ballas was also a great project manager and a pleasure to deal with.
I was very happy with SERVPRO since the beginning. When I was watching the girls pack, I thought to myself 'this company is a well-oiled machine.' Also, the crew [Kathy, Nancy and Aura] that did the post clean was AWESOME!
I can't thank you enough for the recent clean up performed at our plant. Matthew has done an excellent job communicating with me throughout the process. I am a huge fan and was in awe of how quickly the job was cleaned up and dried! Please let Matthew know how much we appreciated working with him.
I teach customer service training and you guys were excellent!
Everyone who came to the house was very knowledgeable and professional. I would definitely recommend SERVPRO if friends needed the service.
Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.
I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.
Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!
Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.
Justine was an absolute delight to work with and she had a keen attention to detail. Justin Ballas was also a great project manager and a pleasure to deal with.
I was very happy with SERVPRO since the beginning. When I was watching the girls pack, I thought to myself 'this company is a well-oiled machine.' Also, the crew [Kathy, Nancy and Aura] that did the post clean was AWESOME!
I can't thank you enough for the recent clean up performed at our plant. Matthew has done an excellent job communicating with me throughout the process. I am a huge fan and was in awe of how quickly the job was cleaned up and dried! Please let Matthew know how much we appreciated working with him.
I teach customer service training and you guys were excellent!
Everyone who came to the house was very knowledgeable and professional. I would definitely recommend SERVPRO if friends needed the service.
Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.
I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.
Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!
Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.