Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Richmond and Henrico County is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
I am way overdue on writing this review. We got our rental completed by these guys earlier this year. It did take a little longer than expected but it was honestly all saved and taken care of by Stephen! I don’t have his last name but he was amazing to work with. His communication was a dream come true and his organization is a girls fantasy! Loved working with him and he made this terrifying experience a manageable one for us. Stephen also handled our tenant like a champ too! Haha. If I need to use these guys again, I’m personally asking for Stephen to be our coordinator. Thank!
Chris, Hunter, Donavan, and Pasha did everything they could to help make this a great experience after such a disaster. All of the crews were awesome! I would recommend Servpro to anyone in a situation where you need help cleaning and repairing after a flood or fire or any damage clean up and repairing after. Great job guys!!
Thursday night we had an unexpected sewer backup which flowed out of the commode onto the floor and into the laundry room, an office & den. Finally through a wall and into our shop & storage area. It was shocking to say the least! I contacted our insurance company and within 90 minutes a field manager arrived and surveyed the entire damaged areas with a digital 360 degree camera which automatically measured each area. About 90 minutes later a clean up team of 3 arrived. Zulay, Jose and team leader Wilber did an excellent job from start to finish on what I call a daunting task. Today we have about 10 industrial fans and 4 industrial dehumidifiers sucking the water out of the air and drying the floors walls & baseboards. A big job done well from the Servpro dispatcher to Hampton McClellan the field manager to the cleanup team Wilber, Zulay and Jose. I highly recommend Servpro if you ever have a plumbing or other emergency in your home.
The team of Wilbur and Leindro and Bobby did a wonderful job cleaning all the dust from a paint removal job at our home. They went above and beyond to clean and were extremely professionally.
The work was exceptional! We would do it again!!
Servpro did a great job drying out our bathroom after a leak and then rebuilding it. After another company only partially dried the water and called it complete, ServPro came in and dried everything much more thoroughly. Their pricing was fair and the teams were professional. Having experience with multiple drying companies in the area, I recommend ServPro.
Pavlo was great with the restoration process for our facility here in the East End of Richmond. From initial walkthrough to completion of project.
Great service, reliable and professional. Strongly recommend it
Had a great experience with the rebuild after water damage.
