The #1 Choice in Cleanup & Restoration

Your Local SERVPRO

SERVPRO of Richmond and Henrico County

94 Reviews
4.5
Leave Us A Review
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Available 24/7

We’re ready whenever disaster strikes, day or night.
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59+ Years of Experience

Delivering trusted restoration services since 1967.
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IICRC Certified

Superior results from industry-leading standards.

Highly Trained Professionals with more than 50 Years of Experience

Property Restoration Specializing In Your Industry

When an accident happens or disaster strikes, our uniquely trained teams work with you to repair and restore your business as quickly as possible. We offer flexible repair and cleaning solutions that isolate the damaged area so normal operations can continue.

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Residential
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Education
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Government
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Medical
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Hospitality
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Restaurant
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Retail
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Property Management
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Manufacturing
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Technology
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Entertainment
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Religion

Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Richmond and Henrico County has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.

Residential and Commercial Services

  • 24-Hour Emergency Service
  • The #1 Choice in Cleanup and Restoration*
  • Advanced Restoration Technology and Cleaning Techniques
  • Faster to any size disaster™
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Faster to any Size Disaster™

With more than 2,400 locations in North America, we’ve earned the reputation as #1 in the cleanup and restoration industry—with a location near you specializing in fire and water damage, mold, specialty cleaning, and so much more.
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170K+
Consumer Reviews
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24/7
Emergency Response
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59+
Years of Restoration Experience
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100%
IICRC Certified
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Why Choose SERVPRO of Richmond?

SERVPRO® of Richmond & SERVPRO® of Henrico County is locally independently owned & operated, with our headquarters established in Chesterfield. Our team has over 35 years of experience serving our local community and beyond, and we have grown to be one of the largest SERVPRO® franchises on the East Coast. With over 130 employees, we are proud of the incredible knowledge and tenure of our staff. Over the years we have developed an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies, and commercial property management teams. In the unfortunate event of a fire or water damage, call our team. We will respond 24/7 with trained employees, state-of-the-art equipment, and the resources required to perform emergency services to limit property damages.

IICRC Certified Firm

We are certified by the Institute of Inspection Cleaning and Restoration Certification. We are IICRC Certified in the following: Applied Microbial Remediation Technician, Applied Structural Drying, Commercial Drying Specialist, Fire and Smoke Damage Restoration Technician, and Water Damage Restoration Technician. Our Project Managers and Technicians have trained to fully excel in and understand the procedures recognized in the cleaning and restoration industry.

BBB Accredited Business

A+ Better Business Bureau Rating.

Awarded: A Winner of The Greater Richmond Area Top Workplaces 2022 Award

In 2022, Richmond Times-Dispatch awarded our franchise as one of the Top Places to Work in Richmond.

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Large or small emergencies, your Midlothian, VA area SERVPRO is here for you!
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim
insurance preferred vendor handles water damage insurance claim and storm damage insurance claim

SERVPRO Helps with the Insurance Claim Process

At SERVPRO of Richmond and Henrico County, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.

 When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs. 

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
94 Reviews
4.5
Leave Us A Review
Director of Assisted Living

I wanted to pass along that one of your employees, Stewart, was probably the most courteous outside contractor that has ever worked in this building. He had a resident come talk to him about his apartment repairs and he took the time to answer all of his questions about what was going on and was so respectful and helpful to all of us while he was here. He went out of his way to fill me in whenever they were headed out for the day and checked with me to make sure I was happy with his work once he completed the projects. As I am sure you are aware, it is rare to see such great customer service nowadays so I wanted to share our experience.

Brenda

I was very happy with SERVPRO since the beginning. When I was watching the girls pack, I thought to myself 'this company is a well-oiled machine.' Also, the crew [Kathy, Nancy and Aura] that did the post clean was AWESOME!

Mindy

Tucker Poole was so helpful! He answered all of our questions and kept us informed every step of the way. Very professional and informative.

John

Hands down, Taylor Burke has been the most professional person I have worked with in quite awhile. SERVPRO has been awesome!

Beverly

Justine was an absolute delight to work with and she had a keen attention to detail. Justin Ballas was also a great project manager and a pleasure to deal with.

Matt - Plant Manager

I can't thank you enough for the recent clean up performed at our plant. Matthew has done an excellent job communicating with me throughout the process. I am a huge fan and was in awe of how quickly the job was cleaned up and dried! Please let Matthew know how much we appreciated working with him.

Margaret

Thank you for your quick response. Your people knew what needed to be done and treated us with respect and courtesy. It was a great relief to have your professional help and your personal direction through the whole process.

Harry

Exceptionally courteous, accommodating and professional. I couldn’t be more pleased or appreciative.

Janice

I teach customer service training and you guys were excellent!

About Us

SERVPRO® of Richmond and SERVPRO® of Henrico County is the cleanup and restoration company with 37 years of experience. Our highly trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers through out the area.

Independently owned and operated by Andrew and Theresa Bahen. SERVPRO® of Richmond and SERVPRO® of Henrico County has earned an excellent reputation with homeowners, insurance companies, business owners, facility managers, local and state government agencies and commercial property management teams. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call 804.740.6151. We will respond 24/7 with trained employees, state of the art equipment and the resources required to perform emergency services to help limit property damage.

NADCA Certified Air Duct Cleaning For Your Home and Business.


When it comes to air duct cleaning choose SERVPRO® of Richmond and SERVPRO® of Henrico County. As a member of the National Air Duct Cleaning Association (NADCA) we adhere to the strict standards required to earn the NADCA certification. NADCA certification is recognized around the world as the benchmark for trained and qualified professionals. Since 1986, our team has been cleaning residential and commercial air ducts according to the NADCA standard. Our technicians are trained, experienced and NADCA certified. A NADCA certified firm ensures the technician has the knowledge and proficiency to conduct HVAC assessments, cleaning, and restoration services. Our staff certifications include Air System Cleaning Specialists (ASCS), Certified Ventilation Inspectors (CVI) and Ventilation System Mold Remediators (VSMR). We utilize the proper techniques, standards, and safety practices recommended by NADCA. Go to NADCA.com for additional information.


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Andrew M. & Theresa C. Bahen
Andrew M. & Theresa C. Bahen
Owners of SERVPRO of Richmond and Henrico County

Don’t wait! Call today to make it
"Like it never even happened."

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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