Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Downtown and East Central Austin
Our Google Reviews
(512) 420-9886
4.6
(66 reviews)

Your Local Specialty Cleaning Company

Some cleaning jobs call for more than standard equipment and everyday products. Our Downtown and East Central Austin team handles specialty cleaning situations that require advanced training, specialized technology, and a careful, compassionate approach, whether the job involves a health hazard, sensitive materials, or unique property damage.

Our specialty cleaning services include:

  • Virus & Pathogen Cleaning: Disinfection using EPA-approved products to reduce the spread of illness
  • Document & Media Restoration: Careful recovery of water- or fire-damaged paperwork and records
  • Graffiti & Vandalism Cleanup: Safe removal from a variety of surfaces without causing further damage
  • Odor Removal: Identifying and treating the source of persistent smells, not just masking them
  • Biohazard & Trauma Cleanup: Discreet, professional handling of hazardous situations
  • Trash Out Services: Full removal of unwanted debris, clutter, or belongings from a property 
  • Air Duct & HVAC Cleaning: Improving indoor air quality by clearing built-up dust and contaminants

Every specialty cleaning job is different, so our technicians assess the property and the specific hazard before determining the right approach. We follow all applicable safety regulations and industry guidelines throughout the process, using professional-grade equipment to get the job done safely and thoroughly.

Whether you're dealing with a public health concern, damaged documents, or a property that needs specialized attention, our Downtown and East Central Austin team is equipped to handle it with the care and precision the situation requires.

Air Duct Cleaning and HVAC Service

Keeping your air ducts and HVAC ducts in top condition is an important part of preserving the comfort and functionality of your residence or business. We provide air duct and HVAC duct cleaning so you can help ensure you are providing quality air to your family and employees.

  • Allergen, pollen, and other contaminant removals
  • Dirt, dust, and debris removal

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

Hazardous Waste Services

SERVPRO offers professional hazardous material remediation services to protect occupants, workers, pets, and property while meeting applicable regulatory requirements.

Our hazardous material remediation services cover about any type of property:

  • Single‑family and multi‑unit residences 
  • Commercial and industrial facilities 
  • Healthcare, educational, and public buildings

What our
customers are saying

We had an upstairs bathroom leak that caused significant damage to our home, and the ServPro team was fantastic from start to finish. Jester, Jose, and Miguel did a phenomenal job throughout the entire process. They were professional, efficient, always on time, and kept us informed every step of the way with excellent communication. During a stressful situation, they made the restoration process as smooth as possible. I highly recommend ServPro and especially this outstanding team. Thank you for all your hard work!

Becky Lister

We bought a new home, where there was unfortunately some remediation needed. We went in circles with the previous providers, and it was NIGHT AND DAY in working with the ServePro team. We worked with Nick Maldonado, Erik Jorgenson, Tommy, Ambrose - the entire team of professionals were excellent and consultative throughout the process. The team was very knowledgeable and worked with us to make sure the areas were safe and fully remediated for our family. I am very thankful for the team, and their partnership with the mold inspector.

Sarah Goodman

Jose Subero did an awesome job. Didn’t like getting water damage. But these guys did an awesome job to help me fix it.

Austin Douglas

Huge shoutout to the Servpro team for reconstruction from a house flood. I had a bathroom flood 6 weeks before tenants were set to move in, and they were able to work on my tight timeline to get it done, which is nothing short of a miracle when dealing with insurance. Want to give a special shoutout to Cesar Cerdacruz and his crew for managing the project, and to Nanette Johnson and Angel Arellano for working behind the scenes to make it all happen. Truly couldn’t have done it without y'all — they made a Servpro customer for life!

Evan Tarver

Servpro has been excellent at remediating water damage in my home after the most recent freeze. They are prompt, very communicative and provide all the documentation and logs you’d need to work with insurance, making it a breeze. In particular, Morgan was stellar at keeping me up to date every step of the way and collaborating with different teams to make sure we got the help we needed!

Anna Franceschi

Miguel and his staff were very prompt efficient and professional, and even mopped my floors when they were done.I was very impressed.

Patricia Esparza

Jester ,Andrew, Edward, Nelson and Abelardo Martinez did a fantastic job. They were quick and very price friendly. Highly recommend

Darlene Okpegbue

The serv pro team that we had on our home pack out project was amazing. Led by Maria Reyes, the entire team of: Maria Reyes Yuli Martinez Maria Reyes Edliz Ocando Lizeth Torres Alix Marin Rosa Martinez Adyn Garcia Omar winters Jhinny Leon have all been fantastic to work with. I highly recommend serv pro for pack out/storage, and even moreso if you’re lucky enough to have this team on your project.

martin berson

José and his team Andrew and Nelson were thorough, communicative, and quick. Would recommend!

Anastasia Dixon

About Us

SERVPRO of Downtown and East Central Austin is a trusted leader in fire damage restoration, water damage restoration, and mold remediation for homes and businesses throughout the Austin area. We understand how disruptive property damage can be, which is why our team is committed to responding quickly with 24-hour emergency service to restore your property and minimize interruption to your life, working to make it "Like it never even happened."

What sets us apart is the depth of training behind every technician we send to your door. Our team trains extensively at SERVPRO's corporate facility and maintains ongoing IICRC certification in water damage restoration, fire and smoke restoration, and mold remediation, and that training carries through every job, from the initial assessment to the final walkthrough. Combined with years of hands-on experience across residential and commercial restoration projects of every size, we bring both the technical knowledge and the steady, careful service a stressful situation calls for.

Whether it's a single home dealing with water damage or a multi-property commercial loss, we're built to respond. From everyday emergencies to widespread storm and flood damage, our team has the equipment, manpower, and large loss experience to mobilize quickly and manage recovery from start to finish, no matter the size of the event. SERVPRO has been a trusted name in cleanup and restoration since 1967.

Benjamin D. & Natalie N. Highsmith
Benjamin D. & Natalie N. Highsmith
Owners of SERVPRO of Downtown and East Central Austin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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