Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hermitage / Donelson
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hermitage / Donelson we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Zack and his team were very professional and did a great job! Thanks to him and his entire crew!
Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.
These guys are lifesavers. Had my washing machine upstairs donate its water supply to the carpeted hallway and bedrooms as well as the ceiling and hardwood floor of my living room underneath it. This happened around 7:30 PM, which had me in an absolute panic. When I tell you there was a waterfall coming out of my smoke detector and light fixtures, I’m not exaggerating, but they had someone out to my house by 9-10 pm to set up water mitigation, which immediately eased my anxiety. Side note: the first company I called said they would dispatch someone that night but didn’t call again until the morning with “You still need someone?” I will always be calling SERVPRO first from now on. They were easy to work with and immediately had me in touch with a repair company for when the dust had settled, and that company has been great so far with their estimate, timeliness, and ease of working with my insurance. What was a disaster has been made so much easier to deal with thanks to these guys, and I cannot thank them enough!!
I called SERVPRO to aid in drying out my floors after my refrigerator leaked. They came right out the next day and gave me an estimate. The water mitigation process was smooth and very professional! This was the first time I had needed to file an insurance claim and they were more than helpful and willing to assist me in any way I needed. They communicated extremely well and worked with my schedule. I highly recommend using SERVPRO and will definitely call them again if the need arises! Thank y’all for everything!
This company was amazing to work with. I had major water damage from a leak in the crawl space in a rental property of mine. They were very fast and responsive to get a plan together and were mindful of my tenants. Could not praise them enough for being fast on the repairs and making the house even more valuable after they were finished with the work they accomplished.
Austin, Dalton, and Cody were excellent with this whole process. We had a water heater go bad and flooded our building flooding multiple offices and soaking our carpet. The serv pro crew showed up with an hour and got to work. I was really impressed with how efficient and fast the crew was working. They had all the standing water soaked up and humidifiers and fans set up within 3 hours. Lastly they did a great job answering all of our questions and really made thing make sense. Thanks again Austin, Dalton, and Cody, as well as the other hard working SERVPRO Hermitage/Donelson team members.
Recently our hot water heater busted and water leaked into several areas within our home. As soon as the water was shut off we immediately called SERVPRO! They picked up quickly and a technician (Zack) called me back within just a few minutes. He was extremely professional and asked qualifying and objective questions so he could assess the situation in advance and get started mitigating the water right away. Zack was our point of contact through out the week long process (which is very appreciated from a customer satisfaction perspective). He communicated clearly and thoroughly. I was informed of all things happening to our house and received extensive documentation with photos and descriptions that Zack forwarded directly to our insurance for us. There was a crew of guys in and out working on the house every day (Zack, Cam, Will, Austin, and Sam) and they were all very kind, thorough, and professional.
I hope we don’t have another issue like this in the future, but if we did, I’d definitely call SERVPRO!
We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned.
Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.
Great group of guys, very helpful and professional. Got my house dried out quick after a burst pipe during that cold weather. Thanks again!
Zack and his team were very professional and did a great job! Thanks to him and his entire crew!
Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.
These guys are lifesavers. Had my washing machine upstairs donate its water supply to the carpeted hallway and bedrooms as well as the ceiling and hardwood floor of my living room underneath it. This happened around 7:30 PM, which had me in an absolute panic. When I tell you there was a waterfall coming out of my smoke detector and light fixtures, I’m not exaggerating, but they had someone out to my house by 9-10 pm to set up water mitigation, which immediately eased my anxiety. Side note: the first company I called said they would dispatch someone that night but didn’t call again until the morning with “You still need someone?” I will always be calling SERVPRO first from now on. They were easy to work with and immediately had me in touch with a repair company for when the dust had settled, and that company has been great so far with their estimate, timeliness, and ease of working with my insurance. What was a disaster has been made so much easier to deal with thanks to these guys, and I cannot thank them enough!!
I called SERVPRO to aid in drying out my floors after my refrigerator leaked. They came right out the next day and gave me an estimate. The water mitigation process was smooth and very professional! This was the first time I had needed to file an insurance claim and they were more than helpful and willing to assist me in any way I needed. They communicated extremely well and worked with my schedule. I highly recommend using SERVPRO and will definitely call them again if the need arises! Thank y’all for everything!
This company was amazing to work with. I had major water damage from a leak in the crawl space in a rental property of mine. They were very fast and responsive to get a plan together and were mindful of my tenants. Could not praise them enough for being fast on the repairs and making the house even more valuable after they were finished with the work they accomplished.
Austin, Dalton, and Cody were excellent with this whole process. We had a water heater go bad and flooded our building flooding multiple offices and soaking our carpet. The serv pro crew showed up with an hour and got to work. I was really impressed with how efficient and fast the crew was working. They had all the standing water soaked up and humidifiers and fans set up within 3 hours. Lastly they did a great job answering all of our questions and really made thing make sense. Thanks again Austin, Dalton, and Cody, as well as the other hard working SERVPRO Hermitage/Donelson team members.
Recently our hot water heater busted and water leaked into several areas within our home. As soon as the water was shut off we immediately called SERVPRO! They picked up quickly and a technician (Zack) called me back within just a few minutes. He was extremely professional and asked qualifying and objective questions so he could assess the situation in advance and get started mitigating the water right away. Zack was our point of contact through out the week long process (which is very appreciated from a customer satisfaction perspective). He communicated clearly and thoroughly. I was informed of all things happening to our house and received extensive documentation with photos and descriptions that Zack forwarded directly to our insurance for us. There was a crew of guys in and out working on the house every day (Zack, Cam, Will, Austin, and Sam) and they were all very kind, thorough, and professional.
I hope we don’t have another issue like this in the future, but if we did, I’d definitely call SERVPRO!
We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned.
Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.
Great group of guys, very helpful and professional. Got my house dried out quick after a burst pipe during that cold weather. Thanks again!
About Us
Absolutely no one can be completely ready for when a disaster strikes their home or business, and that is the case for fire damage, water damage, storm damage, or any other such disaster. All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns that come with a disaster restoration project better than anyone, and our primary goal is to minimize the pain and confusion to your life and work and to make it "Like it never even happened."
Here at SERVPRO of Hermitage/Donelson in the greater Nashville area, we specialize in all aspects of the cleanup and restoration of residential and commercial property after any level of fire damage, water damage, or any other such disaster. These services also include the mitigation of mold growth and mildew from your home or business following exposure to water damage.
Once the damage has been mitigated, the next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. Through the use of initial and ongoing training at SERVPRO’s corporate training facility as well as the inclusion of regular IICRC-industry certification, you can relax with the knowledge that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.
Here at SERVPRO of Hermitage/ Donelson, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!
Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files
