Premium Materials, Certified Workmanship & Unmatched Protection
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SERVPRO of Hermitage / Donelson
Service Areas
SERVPRO is your #1 Property Damage and Restoration Company
At SERVPRO of Hermitage / Donelson, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team is HAAG certified, ensuring top-tier quality and long-term reliability.
Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.
We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.
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The Catch-All System: Keeping Your Property Safe & Clean
At SERVPRO of Hermitage / Donelson, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.
Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.
Benefits of the Catch-All System:
Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.
Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.
Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.
Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.
Our Expertise: HAAG Certified Roofers
At SERVPRO of Hermitage / Donelson, our team isn't just experienced—we're industry-certified professionals.
SERVPRO of Hermitage / Donelson provides premium roofing materials backed by some of the strongest warranties in the industry.
Our HAAG Certification ensures our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.
What This Means for You:
- Accurate Assessments – No unnecessary repairs or hidden damages missed.
- Manufacturer-Approved Installations – Roofing done right the first time.
- Extended Warranties Available.
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Insurance Claims Expertise
Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of Hermitage / Donelson simplifies the process with:
- Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
- Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
- Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
- Expert Negotiation With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.
SERVPRO of Hermitage / Donelson eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.
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How It Works: A Simple 3-Step Roofing Process
Free Inspection & Project Consultation
Once you reach out, our team schedules a free on-site inspection. A HAAG-certified specialist evaluates your roof, documents any damage, and discusses your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable.
Proposal, Insurance Coordination & Scheduling
We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.
Professional Installation & Final Walkthrough
Our certified crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction.
SERVPRO Roofing Knowledge Center
Asphalt Shingles vs. Metal Roofing: Which Is Right for You?
Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.
Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.
Metal Roofing: Standard vs. Standing Seam Metal Roofs
Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.
Standing Seam Metal Roofing is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.
EPDM & TPO Roofing for Commercial Properties
EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.
TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.
Insurance Claims & Private Pay Projects: We Offer Both
At SERVPRO of Hermitage / Donelson, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.
Insurance Claims
We Handle the Process for You if your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.
✔ Free Roof Inspection: Our HAAG-certified inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster on your behalf, advocating for a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.
Private Pay Roofing Projects
Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.
✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.
Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis
Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.
Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.
Compliance & Safety Standards That Exceed Competitors
At SERVPRO of Hermitage / Donelson, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.
✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of Hermitage / Donelson isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.
Business Continuity for Commercial Properties
Many contractors focus only on residential projects, but SERVPRO of Hermitage / Donelson specializes in keeping businesses operational during restoration and reconstruction projects.
✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of Hermitage / Donelson provides commercial restoration services that ensure business continuity.
Local, Community-Focused, & Nationally Backed
✔ Locally Owned & Operated: As part of the Nashville community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of Hermitage / Donelson combines local expertise with the power of a nationally recognized restoration brand.
Full-Service Disaster Recovery & Reconstruction Expertise
Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of Hermitage / Donelson is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.
✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.
✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.
✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.
✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.
SERVPRO of Hermitage / Donelson isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.
Contact us today for a free roof inspection and let SERVPRO of Hermitage / Donelson take care of everything—from the insurance claim to private pay roofing solutions!
What our
customers are saying
Zack and his team were very professional and did a great job! Thanks to him and his entire crew!
Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.
These guys are lifesavers. Had my washing machine upstairs donate its water supply to the carpeted hallway and bedrooms as well as the ceiling and hardwood floor of my living room underneath it. This happened around 7:30 PM, which had me in an absolute panic. When I tell you there was a waterfall coming out of my smoke detector and light fixtures, I’m not exaggerating, but they had someone out to my house by 9-10 pm to set up water mitigation, which immediately eased my anxiety. Side note: the first company I called said they would dispatch someone that night but didn’t call again until the morning with “You still need someone?” I will always be calling SERVPRO first from now on. They were easy to work with and immediately had me in touch with a repair company for when the dust had settled, and that company has been great so far with their estimate, timeliness, and ease of working with my insurance. What was a disaster has been made so much easier to deal with thanks to these guys, and I cannot thank them enough!!
I called SERVPRO to aid in drying out my floors after my refrigerator leaked. They came right out the next day and gave me an estimate. The water mitigation process was smooth and very professional! This was the first time I had needed to file an insurance claim and they were more than helpful and willing to assist me in any way I needed. They communicated extremely well and worked with my schedule. I highly recommend using SERVPRO and will definitely call them again if the need arises! Thank y’all for everything!
This company was amazing to work with. I had major water damage from a leak in the crawl space in a rental property of mine. They were very fast and responsive to get a plan together and were mindful of my tenants. Could not praise them enough for being fast on the repairs and making the house even more valuable after they were finished with the work they accomplished.
Austin, Dalton, and Cody were excellent with this whole process. We had a water heater go bad and flooded our building flooding multiple offices and soaking our carpet. The serv pro crew showed up with an hour and got to work. I was really impressed with how efficient and fast the crew was working. They had all the standing water soaked up and humidifiers and fans set up within 3 hours. Lastly they did a great job answering all of our questions and really made thing make sense. Thanks again Austin, Dalton, and Cody, as well as the other hard working SERVPRO Hermitage/Donelson team members.
Recently our hot water heater busted and water leaked into several areas within our home. As soon as the water was shut off we immediately called SERVPRO! They picked up quickly and a technician (Zack) called me back within just a few minutes. He was extremely professional and asked qualifying and objective questions so he could assess the situation in advance and get started mitigating the water right away. Zack was our point of contact through out the week long process (which is very appreciated from a customer satisfaction perspective). He communicated clearly and thoroughly. I was informed of all things happening to our house and received extensive documentation with photos and descriptions that Zack forwarded directly to our insurance for us. There was a crew of guys in and out working on the house every day (Zack, Cam, Will, Austin, and Sam) and they were all very kind, thorough, and professional.
I hope we don’t have another issue like this in the future, but if we did, I’d definitely call SERVPRO!
We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned.
Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.
Great group of guys, very helpful and professional. Got my house dried out quick after a burst pipe during that cold weather. Thanks again!
Zack and his team were very professional and did a great job! Thanks to him and his entire crew!
Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.
These guys are lifesavers. Had my washing machine upstairs donate its water supply to the carpeted hallway and bedrooms as well as the ceiling and hardwood floor of my living room underneath it. This happened around 7:30 PM, which had me in an absolute panic. When I tell you there was a waterfall coming out of my smoke detector and light fixtures, I’m not exaggerating, but they had someone out to my house by 9-10 pm to set up water mitigation, which immediately eased my anxiety. Side note: the first company I called said they would dispatch someone that night but didn’t call again until the morning with “You still need someone?” I will always be calling SERVPRO first from now on. They were easy to work with and immediately had me in touch with a repair company for when the dust had settled, and that company has been great so far with their estimate, timeliness, and ease of working with my insurance. What was a disaster has been made so much easier to deal with thanks to these guys, and I cannot thank them enough!!
I called SERVPRO to aid in drying out my floors after my refrigerator leaked. They came right out the next day and gave me an estimate. The water mitigation process was smooth and very professional! This was the first time I had needed to file an insurance claim and they were more than helpful and willing to assist me in any way I needed. They communicated extremely well and worked with my schedule. I highly recommend using SERVPRO and will definitely call them again if the need arises! Thank y’all for everything!
This company was amazing to work with. I had major water damage from a leak in the crawl space in a rental property of mine. They were very fast and responsive to get a plan together and were mindful of my tenants. Could not praise them enough for being fast on the repairs and making the house even more valuable after they were finished with the work they accomplished.
Austin, Dalton, and Cody were excellent with this whole process. We had a water heater go bad and flooded our building flooding multiple offices and soaking our carpet. The serv pro crew showed up with an hour and got to work. I was really impressed with how efficient and fast the crew was working. They had all the standing water soaked up and humidifiers and fans set up within 3 hours. Lastly they did a great job answering all of our questions and really made thing make sense. Thanks again Austin, Dalton, and Cody, as well as the other hard working SERVPRO Hermitage/Donelson team members.
Recently our hot water heater busted and water leaked into several areas within our home. As soon as the water was shut off we immediately called SERVPRO! They picked up quickly and a technician (Zack) called me back within just a few minutes. He was extremely professional and asked qualifying and objective questions so he could assess the situation in advance and get started mitigating the water right away. Zack was our point of contact through out the week long process (which is very appreciated from a customer satisfaction perspective). He communicated clearly and thoroughly. I was informed of all things happening to our house and received extensive documentation with photos and descriptions that Zack forwarded directly to our insurance for us. There was a crew of guys in and out working on the house every day (Zack, Cam, Will, Austin, and Sam) and they were all very kind, thorough, and professional.
I hope we don’t have another issue like this in the future, but if we did, I’d definitely call SERVPRO!
We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned.
Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.
Great group of guys, very helpful and professional. Got my house dried out quick after a burst pipe during that cold weather. Thanks again!
About Us
Absolutely no one can be completely ready for when a disaster strikes their home or business, and that is the case for fire damage, water damage, storm damage, or any other such disaster. All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns that come with a disaster restoration project better than anyone, and our primary goal is to minimize the pain and confusion to your life and work and to make it "Like it never even happened."
Here at SERVPRO of Hermitage/Donelson in the greater Nashville area, we specialize in all aspects of the cleanup and restoration of residential and commercial property after any level of fire damage, water damage, or any other such disaster. These services also include the mitigation of mold growth and mildew from your home or business following exposure to water damage.
Once the damage has been mitigated, the next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. Through the use of initial and ongoing training at SERVPRO’s corporate training facility as well as the inclusion of regular IICRC-industry certification, you can relax with the knowledge that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.
Here at SERVPRO of Hermitage/ Donelson, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!
Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files
