
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hermitage / Donelson
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
Austin, Dalton, and Cody were excellent with this whole process. We had a water heater go bad and flooded our building flooding multiple offices and soaking our carpet. The serv pro crew showed up with an hour and got to work. I was really impressed with how efficient and fast the crew was working. They had all the standing water soaked up and humidifiers and fans set up within 3 hours. Lastly they did a great job answering all of our questions and really made thing make sense. Thanks again Austin, Dalton, and Cody, as well as the other hard working SERVPRO Hermitage/Donelson team members.
Recently our hot water heater busted and water leaked into several areas within our home. As soon as the water was shut off we immediately called SERVPRO! They picked up quickly and a technician (Zack) called me back within just a few minutes. He was extremely professional and asked qualifying and objective questions so he could assess the situation in advance and get started mitigating the water right away. Zack was our point of contact through out the week long process (which is very appreciated from a customer satisfaction perspective). He communicated clearly and thoroughly. I was informed of all things happening to our house and received extensive documentation with photos and descriptions that Zack forwarded directly to our insurance for us. There was a crew of guys in and out working on the house every day (Zack, Cam, Will, Austin, and Sam) and they were all very kind, thorough, and professional.
I hope we don’t have another issue like this in the future, but if we did, I’d definitely call SERVPRO!
We had a pipe burst the afternoon before we were leaving to fly to London. Water was everywhere in a matter of minutes. I called SERVPRO of Hermitage/Donelson & they were at my house within an hour during rush hour traffic. Mike & Zack came in & immediately got to work, bringing in mats, dehumidifiers & other equipment to dry out the hardwood floors. Knowing we would be gone, I gave them my daughter’s number to call to let them in each day. Even though we were out of the country, Mike emailed me each time they came out to let me know the progress. Everything was completed before we returned.
Mike & Zack were prompt, reliable & professional. I hope I do not have another need for this type of service in the future, but if I do, I will definitely use SERVPRO again. I highly recommend them.
Great group of guys, very helpful and professional. Got my house dried out quick after a burst pipe during that cold weather. Thanks again!
Zack and his team were very professional and did a great job! Thanks to him and his entire crew!
Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.
These guys are lifesavers. Had my washing machine upstairs donate its water supply to the carpeted hallway and bedrooms as well as the ceiling and hardwood floor of my living room underneath it. This happened around 7:30 PM, which had me in an absolute panic. When I tell you there was a waterfall coming out of my smoke detector and light fixtures, I’m not exaggerating, but they had someone out to my house by 9-10 pm to set up water mitigation, which immediately eased my anxiety. Side note: the first company I called said they would dispatch someone that night but didn’t call again until the morning with “You still need someone?” I will always be calling SERVPRO first from now on. They were easy to work with and immediately had me in touch with a repair company for when the dust had settled, and that company has been great so far with their estimate, timeliness, and ease of working with my insurance. What was a disaster has been made so much easier to deal with thanks to these guys, and I cannot thank them enough!!
I called SERVPRO to aid in drying out my floors after my refrigerator leaked. They came right out the next day and gave me an estimate. The water mitigation process was smooth and very professional! This was the first time I had needed to file an insurance claim and they were more than helpful and willing to assist me in any way I needed. They communicated extremely well and worked with my schedule. I highly recommend using SERVPRO and will definitely call them again if the need arises! Thank y’all for everything!
This company was amazing to work with. I had major water damage from a leak in the crawl space in a rental property of mine. They were very fast and responsive to get a plan together and were mindful of my tenants. Could not praise them enough for being fast on the repairs and making the house even more valuable after they were finished with the work they accomplished.
About Us
Absolutely no one can be completely ready for when a disaster strikes their home or business, and that is the case for fire damage, water damage, storm damage, or any other such disaster. All you can do is be as prepared as possible, and SERVPRO of Hermitage/ Donelson understands the stress and concerns that come with a disaster restoration project better than anyone, and our primary goal is to minimize the pain and confusion to your life and work and to make it "Like it never even happened."
Here at SERVPRO of Hermitage/Donelson in the greater Nashville area, we specialize in all aspects of the cleanup and restoration of residential and commercial property after any level of fire damage, water damage, or any other such disaster. These services also include the mitigation of mold growth and mildew from your home or business following exposure to water damage.
Once the damage has been mitigated, the next step is property restoration, and here at SERVPRO of Hermitage/ Donelson, our staff is highly trained in this area. Through the use of initial and ongoing training at SERVPRO’s corporate training facility as well as the inclusion of regular IICRC-industry certification, you can relax with the knowledge that everyone on our staff is well equipped with the knowledge and skills to best restore your property to its pre-damage state. We are also very proud to say that we are one of only 17 businesses recognized in the state of TN as a Hire Vets Medallion Award recipient.
Here at SERVPRO of Hermitage/ Donelson, no damage is too large or too small. Contact us today to schedule our services for your home or commercial property!
Transparency in Coverage link: https://www.cigna.com/legal/compliance/machine-readable-files
