Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
Specialty Cleaning
Water Damage Cleanup & Repair
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Northwest Stark County
Service Areas
Need Water Removal or Flood Cleanup?
Our SERVPRO of Northwest Stark County technicians are ready 24 hours a day, 7 days a week, to respond immediately when a storm, flooding, pipe breaks or any other reason you may have a water damage to your home or business in Massillion, Ohio. We are extremely knowledgeable to restore your home or business quickly and properly by using advanced inspection and extraction equipment to locate the water and remove it quickly as possible. Our highly trained technicians will closely monitor the drying progress and document it to ensure your property is dried properly and thoroughly and is back to normal.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
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Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
SERVPRO of Northwest Stark County is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Excellent response time and service and crew very professional!
Prompt and professional service team!
Very happy with the services done by Alan & Alexis. They were thorough from the beginning of the job to the end of the job.
They were REALLY GREAT! and Heather and Rock worked quite well together. They were at the front door PRONTO. Thank you for being here when I was in need.
Heather is outstanding works very hard, should get a raise.
Amazing job! Very impressed! Thank you!
We had a flexible line on a second-floor bathroom sink fail at a rental property. Ruined the vanity, the bathroom floor, the kitchen ceiling, and the kitchen flooring. SERVPRO was out the next day to evaluate, had a contract ready, and were back out demoing and drying things out within a few hours. They had all the demolition complete within a day, then left fans and dehumidifiers for several days to dry things out. At every step they explained the process, expectations of damage, what they planned on doing to kill potential mold growth and investigate the extent of water damage. A great experience. Hats off to Alex and Joe.
The crew was great! Thank you so much.
Thanks, guys! Great, fast service!
Excellent response time and service and crew very professional!
Prompt and professional service team!
Very happy with the services done by Alan & Alexis. They were thorough from the beginning of the job to the end of the job.
They were REALLY GREAT! and Heather and Rock worked quite well together. They were at the front door PRONTO. Thank you for being here when I was in need.
Heather is outstanding works very hard, should get a raise.
Amazing job! Very impressed! Thank you!
We had a flexible line on a second-floor bathroom sink fail at a rental property. Ruined the vanity, the bathroom floor, the kitchen ceiling, and the kitchen flooring. SERVPRO was out the next day to evaluate, had a contract ready, and were back out demoing and drying things out within a few hours. They had all the demolition complete within a day, then left fans and dehumidifiers for several days to dry things out. At every step they explained the process, expectations of damage, what they planned on doing to kill potential mold growth and investigate the extent of water damage. A great experience. Hats off to Alex and Joe.
The crew was great! Thank you so much.
Thanks, guys! Great, fast service!
About Us
In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio. Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990. In 2002 her sister, Laurie Kolenz, joined the family business.
As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.
We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners. Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.
SERVPRO® of Northwest Stark County is locally owned and operated.
Meet our Management Team:
- Laurel Kolenz & Maureen Gentile – Owner
- Tracy Myers – Job File Coordinator & Office Manager
- Kathy Haslam - Administrative Assistant
- Mary Keister-Whitmyer– Marketing Director
- Patti Wallick– Marketing Representative
- Julie Workman - Social Media Marketing Manager
- Jesse Lee – Production Manager
- Joe Embrogno – Estimator
- Alex Jogerst – Estimator
- Heather Kinback – Estimator
- Sharon Nagy – Controller
