For water damage restoration near you, call SERVPRO. We are available 24/7, including weekends and holidays for flood damage, emergency water removal, and cleanup.

Water Damage & Flood Cleanup Services

24/7 Emergency Water Removal

  • The #1 Choice in Cleanup and Restoration*
  • Providing Residential and Commercial Water Damage Restoration Near You
  • Advanced Water Inspection, Extraction, and Drying Equipment
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Stark County
Our Google Reviews
(330) 497-4600
5.0
(117 reviews)

Need Water Removal or Flood Cleanup?

Our SERVPRO of Northwest Stark County technicians are ready 24 hours a day, 7 days a week, to respond immediately when a storm, flooding, pipe breaks or any other reason you may have a water damage to your home or business in Massillion, Ohio. We are extremely knowledgeable to restore your home or business quickly and properly by using advanced inspection and extraction equipment to locate the water and remove it quickly as possible. Our highly trained technicians will closely monitor the drying progress and document it to ensure your property is dried properly and thoroughly and is back to normal.

A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.
A leaking pipe can cause water damage in your home or business. Looking for water damage restoration near you? Call SERVPRO for 24/7 emergency service water removal, cleanup, and damage assessment near me.

Residential Water Extraction and Cleanup

Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:

  • Assess your property's water damage.
  • Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
  • Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
  • Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Canton  commercial water damage restoration
Canton  commercial water damage restoration

Commercial Water Damage Restoration

When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.

Industries Serviced:

- Retail      - Educational Facilities

- Healthcare  - Property Management

- Hospitality  - Food Service

Structural Drying

Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.

  • Protection from warping and swelling
  • Restore structural stability
  • The latest drying systems
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Packout and Contents Restoration

Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Northwest Stark County helps protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.

SERVPRO of Northwest Stark County is Always Near You for Water Damage Restoration Service


Why Choose SERVPRO

Highly Trained Restoration Specialists

Our professionals specialize in residential water damage restoration, with training focused on restoring salvageable items, accelerating drying time while documenting the entire restoration process.
Why Choose SERVPRO

Customer Care

Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.

Why Choose SERVPRO

#1 in the Cleanup and Restoration Industry*

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.
Why Choose SERVPRO

Easier Insurance Claims Process

We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

What our
customers are saying

Exceeded our expectations with a sense of urgency to get my project completed in a timely fashion due to several urgent deadlines. Thank you David and the entire team that came out today.

Antonietta Cornacchione

I recently had a flood disaster in my basement caused by the pipe coming out of my well exploding. We discovered it at 10PM. I called my insurance company first thing in the morning and they called SERVPRO. SERVPRO was at my house by 10AM with a FULL CREW to start cleanup and drying. They were not only prompt, but were very courteous. The boss of the crew gave me the full scope of their work. He also gave me a timeline when he felt the work would be completed. The were done on time; three days later. I will always feel indebted to SERVPRO for th excellent job they did in my home!!! Keith Westlake

Keith Westlake

Very professional and fast. Great job.

Mary Capik

Very kind and considerate of our situation

Leisa Dunham

Very thorough and responsive to all communication. The cleaning crew after the work was done was exceptionally good!

Jordan Fox

Fast and efficient. Cane pretty much immediately after calling. In and out sbdcweee respectful of property.

Janine Bogden

Our house was a disaster for us. We never experienced anything like the event and hope never to again. Servepro did not make light of our situation and made us feel better with the empathy they conveyed. David and the whole gang were great! Super efficient and total gentleman! Would ABSOLUTELY recommend!

Cheryl Montgomery

Extremely responsive and excellent service in a very difficult situation. We live in a condo connected to 3 other units. All electrical power starts at unit 1 and runs within each unit to our end unit 4. There was a major fire in condo unit 2 - destroying the electrical power source to our unit. Our unit did not have any fire, smoke or water damage - just loss of power for 9 days. Servpro was on site in less than 3 hours - installing a large diesel generator to provide us temporary electrical power. We decided to stay in our condo overnight- despite no heat until the following morning when Servpro had an electrician direct wire our furnace. It took 9 days until temporary power could be restored and the generator removed. In the interim, Servpro kept the generator running continuously and refueling as needed. The Servpro technicians were excellent; can’t say enough about the experience.

John Musci

Great work, team members were respectful and got in, got the work done and got out. Definitely recommend

Deanna Eshler

About Us

In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio.  Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990.  In 2002 her sister, Laurie Kolenz, joined the family business.

As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.  

We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners.  Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.

SERVPRO® of Northwest Stark County is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of Northwest Stark County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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