About Us
SERVPRO of Northwest Stark County is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio. Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990. In 2002 her sister, Laurie Kolenz, joined the family business.
As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.
We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners. Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.
SERVPRO® of Northwest Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- IICRC Certified Firm
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
Payment Info
The following cards are accepted:What our
customers are saying
Exceeded our expectations with a sense of urgency to get my project completed in a timely fashion due to several urgent deadlines. Thank you David and the entire team that came out today.
I recently had a flood disaster in my basement caused by the pipe coming out of my well exploding. We discovered it at 10PM. I called my insurance company first thing in the morning and they called SERVPRO. SERVPRO was at my house by 10AM with a FULL CREW to start cleanup and drying. They were not only prompt, but were very courteous. The boss of the crew gave me the full scope of their work. He also gave me a timeline when he felt the work would be completed. The were done on time; three days later. I will always feel indebted to SERVPRO for th excellent job they did in my home!!! Keith Westlake
Very professional and fast. Great job.
Very kind and considerate of our situation
Very thorough and responsive to all communication. The cleaning crew after the work was done was exceptionally good!
Fast and efficient. Cane pretty much immediately after calling. In and out sbdcweee respectful of property.
Our house was a disaster for us. We never experienced anything like the event and hope never to again. Servepro did not make light of our situation and made us feel better with the empathy they conveyed. David and the whole gang were great! Super efficient and total gentleman! Would ABSOLUTELY recommend!
Extremely responsive and excellent service in a very difficult situation. We live in a condo connected to 3 other units. All electrical power starts at unit 1 and runs within each unit to our end unit 4. There was a major fire in condo unit 2 - destroying the electrical power source to our unit. Our unit did not have any fire, smoke or water damage - just loss of power for 9 days. Servpro was on site in less than 3 hours - installing a large diesel generator to provide us temporary electrical power. We decided to stay in our condo overnight- despite no heat until the following morning when Servpro had an electrician direct wire our furnace. It took 9 days until temporary power could be restored and the generator removed. In the interim, Servpro kept the generator running continuously and refueling as needed. The Servpro technicians were excellent; can’t say enough about the experience.
Great work, team members were respectful and got in, got the work done and got out. Definitely recommend