Specialty Cleaning Services

When your home or business needs specialized cleaning, our trained technicians are Here to Help®.

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Cleaning Services
  • Highly-Trained Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Stark County
Our Google Reviews
(330) 497-4600
5.0
(117 reviews)

Your Local Specialty Cleaning Company

Advanced Specialty Cleaning Services 

Certain cleaning situations require expertise beyond everyday cleaning methods. SERVPRO provides advanced specialty cleaning services to help restore properties impacted by unique or hazardous conditions.

Our trained professionals use specialized tools and technology to thoroughly clean and disinfect affected areas. We follow strict safety protocols and industry guidelines to ensure every job is completed safely and effectively.

Our specialty cleaning services include:

  • Biohazard and crime scene cleanup
  • Virus and pathogen cleaning
  • Document and content restoration
  • Odor removal and air purification
  • Graffiti and vandalism cleaning

SERVPRO is committed to delivering reliable, high-quality service with care and compassion. No matter the situation, our team is ready to help restore your property and peace of mind.

Biohazard Removal and Crime Scene Cleanup

If a crime scene, accident, or other event leaves biohazards present, our team will respectfully and carefully clean the space using the required standards.

  • Blood and body fluid
  • Hoarding cleanup
  • Death and suicide
  • Chemical, tear gas, pepper spray residue
  • Illicit substances (services vary)
  • Fire extinguisher residue
A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Sewage Cleanup

Sewage backups are stressful and hazardous. They can cause significant damage and often contain harmful viruses, bacteria, and other microbes. Sewage backups should be considered a true emergency. With specialized training and equipment, SERVPRO offers:

  • 3 Stage Professional Remediation Process
  • 24/7 Emergency Response
  • Streamlined Insurance Process

Viruses & Pathogens Cleaning

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

Packout and Contents Restoration

Fire, floods, storms and other events damage more than just your home or business. They can damage what’s inside it, everything from furniture and appliances to family heirlooms or important business documents. We immediately transport all contents to our secure storage and restoration facility where they’re inventoried, cleaned and repaired, and stored until they’re ready to return.

Document Restoration Services

When your home or business experiences water and fire damage, or perhaps mold or biohazard dangers, your documents may become compromised. Our document restoration service may help salvage your valued items, including;

  • Photograph restoration
  • Certificate restoration
  • Financial document restoration
  • Vital document restoration

Odor Removal Service

When your home or business is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.

  • Mold smell removal
  • Fire smoke odor removal
  • Cigarette and cigar smoke removal
  • Pet odors and more

Vandalism Cleanup and Graffiti Removal Service

When vandalism or graffiti strikes your home or business, our professionals are prepared to handle all levels of damage. Our professional team will arrive onsite and immediately begin the cleanup and restoration process. Our professionals remediate spray-painted graffiti from walls, and can also clean:

  • Driveway and walkway cleaning
  • Asphalt and concrete cleaning
  • Metal, masonry, brick, and stone cleaning
  • Glass, plastic, wood cleaning

What our
customers are saying

Exceeded our expectations with a sense of urgency to get my project completed in a timely fashion due to several urgent deadlines. Thank you David and the entire team that came out today.

Antonietta Cornacchione

I recently had a flood disaster in my basement caused by the pipe coming out of my well exploding. We discovered it at 10PM. I called my insurance company first thing in the morning and they called SERVPRO. SERVPRO was at my house by 10AM with a FULL CREW to start cleanup and drying. They were not only prompt, but were very courteous. The boss of the crew gave me the full scope of their work. He also gave me a timeline when he felt the work would be completed. The were done on time; three days later. I will always feel indebted to SERVPRO for th excellent job they did in my home!!! Keith Westlake

Keith Westlake

Very professional and fast. Great job.

Mary Capik

Very kind and considerate of our situation

Leisa Dunham

Very thorough and responsive to all communication. The cleaning crew after the work was done was exceptionally good!

Jordan Fox

Fast and efficient. Cane pretty much immediately after calling. In and out sbdcweee respectful of property.

Janine Bogden

Our house was a disaster for us. We never experienced anything like the event and hope never to again. Servepro did not make light of our situation and made us feel better with the empathy they conveyed. David and the whole gang were great! Super efficient and total gentleman! Would ABSOLUTELY recommend!

Cheryl Montgomery

Extremely responsive and excellent service in a very difficult situation. We live in a condo connected to 3 other units. All electrical power starts at unit 1 and runs within each unit to our end unit 4. There was a major fire in condo unit 2 - destroying the electrical power source to our unit. Our unit did not have any fire, smoke or water damage - just loss of power for 9 days. Servpro was on site in less than 3 hours - installing a large diesel generator to provide us temporary electrical power. We decided to stay in our condo overnight- despite no heat until the following morning when Servpro had an electrician direct wire our furnace. It took 9 days until temporary power could be restored and the generator removed. In the interim, Servpro kept the generator running continuously and refueling as needed. The Servpro technicians were excellent; can’t say enough about the experience.

John Musci

Great work, team members were respectful and got in, got the work done and got out. Definitely recommend

Deanna Eshler

About Us

In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio.  Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990.  In 2002 her sister, Laurie Kolenz, joined the family business.

As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.  

We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners.  Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.

SERVPRO® of Northwest Stark County is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of Northwest Stark County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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