Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Northwest Stark County
Our Google Reviews
(330) 497-4600
5.0
(116 reviews)

Your Local Fire Restoration Company

The aftermath of a fire can be devastating to your home or business from the flames of the fire to the water that is used by the fire department. It only takes minutes for the flames and smoke to consume structural components, furniture, carpeting, drapes, clothing, toys, and other personal belongings. Even a small fire can cause significant damage from the soot that will fill the crevices in your structure. Our crews have been highly trained and are the leaders in fire, smoke and soot damage cleanup and restoration in the Massillion, Lake Cable, Crystal Lake and Jackson Township area.  Let us handle the hard work of restoring your home or business to make it “Like it never even happened.”  

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Northwest Stark County is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Exceeded our expectations with a sense of urgency to get my project completed in a timely fashion due to several urgent deadlines. Thank you David and the entire team that came out today.

Antonietta Cornacchione

I recently had a flood disaster in my basement caused by the pipe coming out of my well exploding. We discovered it at 10PM. I called my insurance company first thing in the morning and they called SERVPRO. SERVPRO was at my house by 10AM with a FULL CREW to start cleanup and drying. They were not only prompt, but were very courteous. The boss of the crew gave me the full scope of their work. He also gave me a timeline when he felt the work would be completed. The were done on time; three days later. I will always feel indebted to SERVPRO for th excellent job they did in my home!!! Keith Westlake

Keith Westlake

Very professional and fast. Great job.

Mary Capik

Very kind and considerate of our situation

Leisa Dunham

Very thorough and responsive to all communication. The cleaning crew after the work was done was exceptionally good!

Jordan Fox

Fast and efficient. Cane pretty much immediately after calling. In and out sbdcweee respectful of property.

Janine Bogden

Our house was a disaster for us. We never experienced anything like the event and hope never to again. Servepro did not make light of our situation and made us feel better with the empathy they conveyed. David and the whole gang were great! Super efficient and total gentleman! Would ABSOLUTELY recommend!

Cheryl Montgomery

Extremely responsive and excellent service in a very difficult situation. We live in a condo connected to 3 other units. All electrical power starts at unit 1 and runs within each unit to our end unit 4. There was a major fire in condo unit 2 - destroying the electrical power source to our unit. Our unit did not have any fire, smoke or water damage - just loss of power for 9 days. Servpro was on site in less than 3 hours - installing a large diesel generator to provide us temporary electrical power. We decided to stay in our condo overnight- despite no heat until the following morning when Servpro had an electrician direct wire our furnace. It took 9 days until temporary power could be restored and the generator removed. In the interim, Servpro kept the generator running continuously and refueling as needed. The Servpro technicians were excellent; can’t say enough about the experience.

John Musci

Great work, team members were respectful and got in, got the work done and got out. Definitely recommend

Deanna Eshler

About Us

In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio.  Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990.  In 2002 her sister, Laurie Kolenz, joined the family business.

As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.  

We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners.  Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.

Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.

SERVPRO® of Northwest Stark County is locally owned and operated.

Meet our Management Team:

  • Laurie Kolenz – Owner
  • Maureen Gentile - Owner
  • Mary Keister-Whitmyer– General Manager & Marketing Director
  • Tracy Myers –Office Manager
  • Kathy Haslam – Administrative Assistant/Dispatch
  • Julie Workman – Sales & Digital Marketing Manager
  • Patti Wallick – Sales & Marketing Representative
  • Alex Jogerst – Field Operations Manager
  • Joe Embrogno – Project Manager
  • Kaleb Kuligowski - Project Manager
  • David Lamp - Project Manager
  • Sharon Nagy – Controller
Maureen L. Gentile, Laurel C. Kolenz
Maureen L. Gentile, Laurel C. Kolenz
Owners of SERVPRO of Northwest Stark County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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