Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Northwest Stark County
Service Areas
Your Local Fire Restoration Company
The aftermath of a fire can be devastating to your home or business from the flames of the fire to the water that is used by the fire department. It only takes minutes for the flames and smoke to consume structural components, furniture, carpeting, drapes, clothing, toys, and other personal belongings. Even a small fire can cause significant damage from the soot that will fill the crevices in your structure. Our crews have been highly trained and are the leaders in fire, smoke and soot damage cleanup and restoration in the Massillion, Lake Cable, Crystal Lake and Jackson Township area. Let us handle the hard work of restoring your home or business to make it “Like it never even happened.”
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Northwest Stark County is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Very pleased with the work that was done they were quick and courteous!
Great SERVPRO to work with! Quality work and prompt responses.
Great experience from Heather & the team!
Awesome job ! Fantastic employees :)
Best experience ever!! The staff was so friendly.
Excellent Service, Friendly and Helpful Staff. I Would Highly Recommend.
This is the second time I have had the need to call SERVPRO. They are very prompt as they usually show up within an hour after my phone call. After review of what I need to solve my problem, they return within two hours to start the process. My estimate was higher than what it actually ended up costing, Mike suggested that I cancel my insurance claim since my deductible was higher than the claim. My refund check was delivered to me the next day. This company is prompt, reliable and does a thorough job, I would highly recommend them.
SERVPRO was professional, efficient, courteous and cost effective.
Heather and her team did an awesome job from start to finish, getting everything looked at, plan set in place, cleaned up & removed in a very timely and professional manner. Big thanks to Heather and her team!
About Us
In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio. Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990. In 2002 her sister, Laurie Kolenz, joined the family business.
As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.
We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners. Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.
SERVPRO® of Northwest Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Monica Aquino - Sales & Marketing Representative
- Jesse Lee – Production Manager
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- Mike Sohar - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
