
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of The Southtowns
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backup in your home or business? Call SERVPRO of The Southtowns 24/7/365 for emergency sewage cleanup and restoration – 716-646-6684.
Whether you have a leak in a crawlspace or a backup into your basement, we can help.
Expert Raw Sewage Cleanup in Western New York
Sewage is a health hazard. carrying viruses and pathogens that can pose serious risks.
If your restoration isn’t done correctly (or if that sewage backup sits untreated), it can also cause irreversible damage to your dwelling.
What causes sewage backups?
The most common causes of backups and sewage issues are these four things:
Clogged Pipes
When pipes or sewer lines become clogged (often by grease or hygienic products), they can back up into your home.
Tree Roots
The root systems of trees can grow deep into the ground, damaging your lines without you knowing until it’s too late.
Damaged Pipes
Older sewer systems made with iron piping break down, flooding basements and causing backups. Newer systems use plastic piping to avoid this problem.
Severe Weather
Even well-functioning sewer systems can be overwhelmed by heavy rainfall, backing up into people’s homes without warning.
How much does sewage cleanup cost?
It’s difficult to say exactly how much your sewage cleanup will cost sight unseen. Our advice? Call us at 716-646-6684. We’re happy to scramble a crew for you 24/7/365, write up a free estimate so you know what you’re dealing with.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Under the bad situation at the house, SERVPRO made everything easier! Thank you!
Beginning with the office staff, Tracie and Jackie, including every team member that came to work at our home, Mike, Mike, Jake, Frank, Melissa, and, of course, Dan Duggan, were all great! Always polite and courteous to us and worked well together as a team.
Did a great job for us, pleasure to work with. I used SERVPRO of The Southtowns at work we had a 4 inch water main break and flooded 12 apartments, you guys came out and cleaned it all up and you are still servicing those 12 apartments did a great job!
Keep doing what you do so well and hiring professional, friendly, thoughtful people.
Thank you for your help with this unfortunate situation. Your staff had complete respect for me and my home. They all have excellent manners!
All SERVPRO employees I have dealt with have been outstanding! I have dealt with service providers both personally and professionally and I can never recall having such great service. The updates were most beneficial. Everyone seemed to take a personal interest in this - they really seemed to care.
You guys were GREAT every step of the way! Thank you SO much! - Amber W.
The Kids bathroom toilet overflowed right over the kitchen. A LOT! Thank you Emily and SERVPRO of The Southtowns! So glad you could come out so quickly!! The guys even got down on their hands & knees and wiped all the drywall dust from my hardwood floors when they were done!
The entire SERVPRO staff was professional, friendly, and extremely flexible and considerate of my time.
Under the bad situation at the house, SERVPRO made everything easier! Thank you!
Beginning with the office staff, Tracie and Jackie, including every team member that came to work at our home, Mike, Mike, Jake, Frank, Melissa, and, of course, Dan Duggan, were all great! Always polite and courteous to us and worked well together as a team.
Did a great job for us, pleasure to work with. I used SERVPRO of The Southtowns at work we had a 4 inch water main break and flooded 12 apartments, you guys came out and cleaned it all up and you are still servicing those 12 apartments did a great job!
Keep doing what you do so well and hiring professional, friendly, thoughtful people.
Thank you for your help with this unfortunate situation. Your staff had complete respect for me and my home. They all have excellent manners!
All SERVPRO employees I have dealt with have been outstanding! I have dealt with service providers both personally and professionally and I can never recall having such great service. The updates were most beneficial. Everyone seemed to take a personal interest in this - they really seemed to care.
You guys were GREAT every step of the way! Thank you SO much! - Amber W.
The Kids bathroom toilet overflowed right over the kitchen. A LOT! Thank you Emily and SERVPRO of The Southtowns! So glad you could come out so quickly!! The guys even got down on their hands & knees and wiped all the drywall dust from my hardwood floors when they were done!
The entire SERVPRO staff was professional, friendly, and extremely flexible and considerate of my time.
About Us
SERVPRO of The Southtowns understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Lyn and Thom Braun are the proud owners of SERVPRO of The Southtowns where they work in the business everyday. Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater.
SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Southtowns can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Southtowns.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Promise and Everyday Practice:
- We will always….
- answer the phone, even at 2 am on a Saturday
- respond to any fire, water, mold, or biohazard emergency
- be onsite in less then 4 hours
- be fair and honest
- work with the insurance adjuster to reach the best outcome for the insured
- adhere to all local and national restoration best practices
- carry liability insurance well above industry standards
