Meet Our Team
All it takes is one call to SERVPRO of The Southtowns. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Thom and Lyn Braun, Owners, team member at SERVPRO of The Southtowns]()
Thom and Lyn Braun, Owners
![SERVPRO of The Southtowns, team member at SERVPRO of The Southtowns]()
SERVPRO of The Southtowns
![Travis Braun, Operations Manager, team member at SERVPRO of The Southtowns]()
Travis Braun, Operations Manager
![Chris Ferguson, Production Manager, team member at SERVPRO of The Southtowns]()
Chris Ferguson, Production Manager
![Dan Duggan, Construction Manager, team member at SERVPRO of The Southtowns]()
Dan Duggan, Construction Manager
![Taylor Braun, team member at SERVPRO of The Southtowns]()
Taylor Braun
![Nick Glovack, Technician Manager, team member at SERVPRO of The Southtowns]()
Nick Glovack, Technician Manager
![Nikki Braun, HR/Payroll Manager, team member at SERVPRO of The Southtowns]()
Nikki Braun, HR/Payroll Manager
![Dan Bauer, Marketing Manager, team member at SERVPRO of The Southtowns]()
Dan Bauer, Marketing Manager
![Mike Michael, team member at SERVPRO of The Southtowns]()
Mike Michael
![Chuck Stevens, team member at SERVPRO of The Southtowns]()
Chuck Stevens
![Mike Hofner, team member at SERVPRO of The Southtowns]()
Mike Hofner
![Nichole Thomas, team member at SERVPRO of The Southtowns]()
Nichole Thomas
![Macie Kagelmacher, team member at SERVPRO of The Southtowns]()
Macie Kagelmacher
What our
customers are saying
Justin, Vic, Mike, Matt and Travis were professional, prompt, friendly and experienced. They did a wonderful job, like it never happened!
Repair of ice damage ceilings and walls in family room Great job by Mike team leader and Matt
We experienced water damage in two rooms of our home after ice dams built up on our roof. From the initial assessment through the completion of the repairs/reconstruction, Dan, Travis, and their team were professional and respectful, and were commited to doing the job right. Only a few runs of our hardwood floors were water damaged, but Dan worked with our insurance company/adjuster to get all of the hardwoods on the second floor refinished so the repair would look seamless. The quality of their work was excellent. They kept us informed throughout the process, arrived when they said they would, and completed the restoration with great care. The repaired rooms look great, and you would never know there had been significant water damage, walls/ceiling removed, etc.
Excellent workers and office staff, frequent communication, respectful of property, done quickly and within time frame given. Great people!
Caroline & JJ were beyond amazing (Hamburg office). Not only did they come after hours for am emergency flooding situation, but they refused to leave until the entire area was prepped to be dried to prevent old and further damage, 6+ hrs! (Other companies were quoting several days to even come assess). I would recommend or request them for everything. Never experienced better.
I used ServPro after having a flood in my bathroom. They came out immediately to assess the damage and suggested I contact my insurance carrier. Travis worked very hard for several months as my advocate to make sure the insurance company approved the work and supplies they wanted to use after the company denied part of the claim. Once approved, the workers were very professional and cleaned up each day. They went above and beyond to make sure I was satisfied.This job required several different workers to complete it and everything was coordinated by Travis. All I had to do was let them in the house. I am very pleased with the work that was done, the workers that they employ and would highly recommend this company for any projects. I plan on using them again in the future.Thank you for everything you did to make my bathroom beautiful!!
Nick and Dan's teams were excellent. They worked quickly and professionally. The reconstruct was one of the best jobs that we have had done. We appreciate their fine job.
The crew, Hannah, Mike, Dan, Vic and Nick, was excellent. They were very professional and capable. My parents were very happy with the results.
I recently had water coming through my walls and standing water in my basement. I reached out to Serv Pro Of The Southtowns and they were amazing. Came that day to assess the situation and they were there the next take to start water remediation. JJ was an absolute darling to work with. So kind and explained everything in details. When he came across an issue, he included me to make decisions. Reed was a hard worker and very thorough. Can't say enough good things. Such a pleasure to work with people who love what they do and are good at it.