Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of The Southtowns
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of The Southtowns is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. From crime scene cleanups to hoarding situations, we're here to help throughout Western New York.
SERVPRO also offers expert-level cleaning services to clean and disinfect your home or business according to CDC guidelines. With years of experience in dealing with biological contaminants, our team goes above and beyond the scope of work that your regular janitorial staff performs on a daily basis.
Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."
"Your crew lived up to the adjuster's statements. They were excellent, polite and wonderful to work with. I couldn't be happier!"
All who came to our assistance were very understanding of our needs and were all very friendly and courtesy.
Our cleaners did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly! :)
Everything is clean and beautiful and very nicely done! Love it!! Your employees were great!!
"The most professional and highest quality work done on/in our home. And it's being compared to work of VERY good contractors!"
"I was pleased that SERVPRO came when I asked and worked with my work schedule. Thank you so much."
"I am very impressed with your crew. They were polite, professional and great. Great job"
"The guys were very nice and super friendly. My 3 year old is going to miss having them around."
"I would recommend this SERVPRO office to anyone in need of their services. We were out of town for much of the work. We were kept informed of the entire process, when to expect completion and had all our questions answered in a very timely manner. All in all, it was an excellent experience for an unfortunate occurrence."
"Your crew lived up to the adjuster's statements. They were excellent, polite and wonderful to work with. I couldn't be happier!"
All who came to our assistance were very understanding of our needs and were all very friendly and courtesy.
Our cleaners did an amazing job with our home and made us feel like nothing ever happened! They were extremely polite and worked amazingly! :)
Everything is clean and beautiful and very nicely done! Love it!! Your employees were great!!
"The most professional and highest quality work done on/in our home. And it's being compared to work of VERY good contractors!"
"I was pleased that SERVPRO came when I asked and worked with my work schedule. Thank you so much."
"I am very impressed with your crew. They were polite, professional and great. Great job"
"The guys were very nice and super friendly. My 3 year old is going to miss having them around."
About Us
SERVPRO of The Southtowns understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Lyn and Thom Braun are the proud owners of SERVPRO of The Southtowns where they work in the business everyday. Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater.
SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Southtowns can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Southtowns.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Promise and Everyday Practice:
- We will always….
- answer the phone, even at 2 am on a Saturday
- respond to any fire, water, mold, or biohazard emergency
- be onsite in less then 4 hours
- be fair and honest
- work with the insurance adjuster to reach the best outcome for the insured
- adhere to all local and national restoration best practices
- carry liability insurance well above industry standards
