About Us
SERVPRO of The Southtowns is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of The Southtowns understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Lyn and Thom Braun are the proud owners of SERVPRO of The Southtowns where they work in the business everyday. Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater.
SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Southtowns can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Southtowns.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Promise and Everyday Practice:
- We will always….
- answer the phone, even at 2 am on a Saturday
- respond to any fire, water, mold, or biohazard emergency
- be onsite in less then 4 hours
- be fair and honest
- work with the insurance adjuster to reach the best outcome for the insured
- adhere to all local and national restoration best practices
- carry liability insurance well above industry standards
Service Area
Certifications
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- ECTP - Employee Certification Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Awards
- Buffalo Niagara Business Ethics Award
- BOMA Buffalo Vendor of the Year
Affiliations
- Hamburg Chamber of Commerce
- Building Owners and Managers Association of Buffalo
- Western New York Insurance Association
- Buffalo Claims Association
- Insurance Women of Buffalo
What our
customers are saying
Justin, Vic, Mike, Matt and Travis were professional, prompt, friendly and experienced. They did a wonderful job, like it never happened!
Repair of ice damage ceilings and walls in family room Great job by Mike team leader and Matt
We experienced water damage in two rooms of our home after ice dams built up on our roof. From the initial assessment through the completion of the repairs/reconstruction, Dan, Travis, and their team were professional and respectful, and were commited to doing the job right. Only a few runs of our hardwood floors were water damaged, but Dan worked with our insurance company/adjuster to get all of the hardwoods on the second floor refinished so the repair would look seamless. The quality of their work was excellent. They kept us informed throughout the process, arrived when they said they would, and completed the restoration with great care. The repaired rooms look great, and you would never know there had been significant water damage, walls/ceiling removed, etc.
Excellent workers and office staff, frequent communication, respectful of property, done quickly and within time frame given. Great people!
Caroline & JJ were beyond amazing (Hamburg office). Not only did they come after hours for am emergency flooding situation, but they refused to leave until the entire area was prepped to be dried to prevent old and further damage, 6+ hrs! (Other companies were quoting several days to even come assess). I would recommend or request them for everything. Never experienced better.
I used ServPro after having a flood in my bathroom. They came out immediately to assess the damage and suggested I contact my insurance carrier. Travis worked very hard for several months as my advocate to make sure the insurance company approved the work and supplies they wanted to use after the company denied part of the claim. Once approved, the workers were very professional and cleaned up each day. They went above and beyond to make sure I was satisfied.This job required several different workers to complete it and everything was coordinated by Travis. All I had to do was let them in the house. I am very pleased with the work that was done, the workers that they employ and would highly recommend this company for any projects. I plan on using them again in the future.Thank you for everything you did to make my bathroom beautiful!!
Nick and Dan's teams were excellent. They worked quickly and professionally. The reconstruct was one of the best jobs that we have had done. We appreciate their fine job.
The crew, Hannah, Mike, Dan, Vic and Nick, was excellent. They were very professional and capable. My parents were very happy with the results.
I recently had water coming through my walls and standing water in my basement. I reached out to Serv Pro Of The Southtowns and they were amazing. Came that day to assess the situation and they were there the next take to start water remediation. JJ was an absolute darling to work with. So kind and explained everything in details. When he came across an issue, he included me to make decisions. Reed was a hard worker and very thorough. Can't say enough good things. Such a pleasure to work with people who love what they do and are good at it.