Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of The Southtowns
Our Google Reviews
(716) 646-6684
4.8
(220 reviews)

Your Local Fire Restoration Company

We're Western New York's leading fire damage cleanup and restoration company. Call 716-646-6684 24/7/365 - we'll be there within hours to help with your emergency.

Having a fire in your home can be a traumatic experience. Often times you will feel stressed, confused, and vulnerable. The experience can be so overwhelming that you find yourself at a loss of what to do. You need someone who can guide you through this crisis while showing empathy and care. That someone is SERVPRO of The Southtowns. Our professionals are specifically trained on how to handle this crisis with compassion. They have the skills, knowledge and equipment to clean and restore fire, smoke and soot damage. We will always treat your home and belongings and home with care.

While it may be tempting to start the cleaning processes on your own, we recommend that you don’t. It’s important to have a professional do the restoration process as we are trained on how to clean different types of soot. Improper cleaning may result in further damaging your belongings and home. Should you experience a fire in your home, please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property

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Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services
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Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

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Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry
interior of a home badly damaged after a fire.
interior of a home badly damaged after a fire.

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 
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Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of The Southtowns is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

After experiencing water damage in our home from an ice dam, we used SERVPRO of the Southtowns for the emergency response and remediation through our insurance company. When it was time to put our house back together, we chose them as our general contractor. Travis in the front office coordinated the entire restoration; aligning the crew's schedule with ours. He was informative and polite. The rebuild itself went smoothly, efficiently, and to exceptionally high standards. Dan, along with Justin and Vic are true craftsmen who clearly care about the quality of their work. They were meticulous in every phase, from carpentry and drywall to painting. Matt and Joe were also a great asset to the team, assisting throughout the project. The crew showed up as scheduled on time. They worked all day and cleaned up the work site at the end of each day. Thanks to their hard work, our rooms are fully restored and look great—you would never know there had been significant water damage to the ceilings, walls, and floors. We highly recommend this team!

Lynne Forsberg

Justin, Vic, Mike, Matt and Travis were professional, prompt, friendly and experienced. They did a wonderful job, like it never happened!

craig kohler

Repair of ice damage ceilings and walls in family room Great job by Mike team leader and Matt

Mike Baczkowski

We experienced water damage in two rooms of our home after ice dams built up on our roof. From the initial assessment through the completion of the repairs/reconstruction, Dan, Travis, and their team were professional and respectful, and were commited to doing the job right. Only a few runs of our hardwood floors were water damaged, but Dan worked with our insurance company/adjuster to get all of the hardwoods on the second floor refinished so the repair would look seamless. The quality of their work was excellent. They kept us informed throughout the process, arrived when they said they would, and completed the restoration with great care. The repaired rooms look great, and you would never know there had been significant water damage, walls/ceiling removed, etc.

Jessica Knapp

Excellent workers and office staff, frequent communication, respectful of property, done quickly and within time frame given. Great people!

Maggie Lockwood

Caroline & JJ were beyond amazing (Hamburg office). Not only did they come after hours for am emergency flooding situation, but they refused to leave until the entire area was prepped to be dried to prevent old and further damage, 6+ hrs! (Other companies were quoting several days to even come assess). I would recommend or request them for everything. Never experienced better.

Aditi Chandan

I used ServPro after having a flood in my bathroom. They came out immediately to assess the damage and suggested I contact my insurance carrier. Travis worked very hard for several months as my advocate to make sure the insurance company approved the work and supplies they wanted to use after the company denied part of the claim. Once approved, the workers were very professional and cleaned up each day. They went above and beyond to make sure I was satisfied.This job required several different workers to complete it and everything was coordinated by Travis. All I had to do was let them in the house. I am very pleased with the work that was done, the workers that they employ and would highly recommend this company for any projects. I plan on using them again in the future.Thank you for everything you did to make my bathroom beautiful!!

Carol Carlin

Nick and Dan's teams were excellent. They worked quickly and professionally. The reconstruct was one of the best jobs that we have had done. We appreciate their fine job.

Kathryn Glovack

The crew, Hannah, Mike, Dan, Vic and Nick, was excellent. They were very professional and capable. My parents were very happy with the results.

Sarah _
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