Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Pender / West Onslow Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.
My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!
As the owner of several beachfront properties susceptible to storms and hurricanes, I consider the owners of SERVPRO of Pender/West Onslow Counties, trusted members of my team. I am so impressed by their professionalism, strong work ethic and honesty, that Dominic now has the keys to all of my properties. Wherever I am, when a disaster occurs, I just pick up the phone and call him. He takes care of the rest. He is 100% reliable. He provides 100% restoration. And you will be 100% pleased.
SERVPRO were great to work with! Quick, thorough and good people to work with. They did a great job cleaning our offices. I would highly recommend working with them!
SERVPRO of Pender/West Onslow were critical after a broken valve flooded our office building. They came in promptly and got things cleaned and dried as quickly as possible. They kept us updated and informed. Highly recommend!
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Prompt. Professional. Courteous. Couldn't ask for much more while dealing with an unexpected mess in our home. Amanda was terrific. Thank you SERVPRO!
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.
My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!
As the owner of several beachfront properties susceptible to storms and hurricanes, I consider the owners of SERVPRO of Pender/West Onslow Counties, trusted members of my team. I am so impressed by their professionalism, strong work ethic and honesty, that Dominic now has the keys to all of my properties. Wherever I am, when a disaster occurs, I just pick up the phone and call him. He takes care of the rest. He is 100% reliable. He provides 100% restoration. And you will be 100% pleased.
SERVPRO were great to work with! Quick, thorough and good people to work with. They did a great job cleaning our offices. I would highly recommend working with them!
SERVPRO of Pender/West Onslow were critical after a broken valve flooded our office building. They came in promptly and got things cleaned and dried as quickly as possible. They kept us updated and informed. Highly recommend!
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Prompt. Professional. Courteous. Couldn't ask for much more while dealing with an unexpected mess in our home. Amanda was terrific. Thank you SERVPRO!
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
About Us
SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.
Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants. SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.
Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.
