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SERVPRO of Pender / West Onslow Counties
Service Area
Restoration and Cleaning Services
SERVPRO of Pender/West Onslow Counties is renowned for quality restoration services in the areas around Hampstead, Jacksonville, Topsail Beach, Sneads Ferry, Burgaw, Surf City, and surrounding areas. As a locally owned business, we are dedicated to serving our neighbors with diligence. Because we also live in the neighborhood, we guarantee 24-hour availability any day of the week.
Our goal in every project we tackle is to leave the customer satisfied and happy with the solution provided. We, therefore, consider the requirements of the homeowner, local authorities, and insurance adjusters during every restoration project that we handle. We are IICRC certified and continuously train our crews to keep up with changing dynamics in the restoration sector ensuring that our clients always get top-rated service. We also have extensive experience handling water, fire, mold, and storm restoration projects including the damage following major storms and hurricanes like Matthew, Florence, and Dorian. We are available 24/7/365 and also offer FREE estimates
Services We Provide
What our
customers are saying
Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.
My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!
As the owner of several beachfront properties susceptible to storms and hurricanes, I consider the owners of SERVPRO of Pender/West Onslow Counties, trusted members of my team. I am so impressed by their professionalism, strong work ethic and honesty, that Dominic now has the keys to all of my properties. Wherever I am, when a disaster occurs, I just pick up the phone and call him. He takes care of the rest. He is 100% reliable. He provides 100% restoration. And you will be 100% pleased.
SERVPRO were great to work with! Quick, thorough and good people to work with. They did a great job cleaning our offices. I would highly recommend working with them!
Went beyond to help me!
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
Prompt. Professional. Courteous. Couldn't ask for much more while dealing with an unexpected mess in our home. Amanda was terrific. Thank you SERVPRO!
Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.
My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!
As the owner of several beachfront properties susceptible to storms and hurricanes, I consider the owners of SERVPRO of Pender/West Onslow Counties, trusted members of my team. I am so impressed by their professionalism, strong work ethic and honesty, that Dominic now has the keys to all of my properties. Wherever I am, when a disaster occurs, I just pick up the phone and call him. He takes care of the rest. He is 100% reliable. He provides 100% restoration. And you will be 100% pleased.
SERVPRO were great to work with! Quick, thorough and good people to work with. They did a great job cleaning our offices. I would highly recommend working with them!
Went beyond to help me!
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
Prompt. Professional. Courteous. Couldn't ask for much more while dealing with an unexpected mess in our home. Amanda was terrific. Thank you SERVPRO!
About Us
SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.
Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants. SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.
Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.
