Call: (910) 319-0600

SERVPRO of Pender / West Onslow Counties Commercial Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial Property Damage Restoration
  • Highly-Trained Technicians to Minimize Disruption
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Pender / West Onslow Counties
Our Google Reviews
(910) 319-0600
4.8
(250 reviews)
(910) 319-0600

Service Areas

Jacksonville, NC | Hampstead, NC | Topsail Beach, NC | Sneads Ferry, NC | Burgaw, NC | Surf City, NC | Verona, NC | Rocky Point, NC | Cyrus, NC | Halfmoon, NC

Through the two counties we serve, thousands of businesses range in size from small brick-and-mortar shops to substantial firms, institutions, and manufacturing facilities in cities like Jacksonville. These structures require different restoration equipment created exclusively in our Large Loss division, like trailered desiccant dehumidifiers and generators.

Post-Disaster Recovery Services

When your property suffers water or fire damage, it can leave a permanent mark on your business. You need experienced restoration professionals to return the building to preloss condition with mitigative services and round-the-clock care with surface cleaning, deodorization, water removal, and disinfection. Companies employing our SERVPRO Emergency Ready Profile Plan have an advantage with the speed our recovery services can begin.

Cleanup to Help Your Business Look Its Best

We can schedule cleaning and upkeep services that go beyond the capacities of custodial staff and traditional cleaning products and machines. We focus our actions on areas where advanced cleaning is necessary, like surface staining, soiled carpeting, and odors. We continually help businesses as needed or as an ongoing service to put their best foot forward with their customers consistently:

  • Air Quality Improvement 
  • Air Duct Cleaning
  • Vandalism Removal
  • Carpet Cleaning
  • Odor Cleanup

The Certified: SERVPRO Cleaned Program

Disinfection and thorough cleaning are important factors in managing a business. Preventing the spread of germs and pathogenic microorganisms is a vital ambition and one that comes through focused cleaning of surfaces and high-traffic areas. Our new program provides comprehensive cleaning solutions for your structure.

Quick Links

Water Damage RestorationFire Damage RestorationStorm Damage Cleanup

Services We Provide

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Water Damage
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Fire Damage
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Mold
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Storm
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Construction
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Commercial
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Specialty Cleaning
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General Cleaning

Additional Services

Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.
Water damage can be detrimental to your property. Call SERVPRO for 24/7 emergency water damage restoration services near you. We offer efficient water removal near me, damage assessment, and cleanup when you need it.

Commercial Water Damage Restoration

When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.

  • 24/7 Emergency Water Removal
  • Water Damage Cleanup and Restoration
  • Flood Water Removal and Flood Damage Cleanup
  • Storm Damage Cleanup and Repair
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Commercial Fire Damage Restoration

We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.

  • 24/7 Emergency Service
  • Highly-Trained Fire and Smoke Restoration Technicians
  • Soot Removal
  • Smoke Odor Control
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Commercial Mold Remediation

When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.

  • Commercial Emergency Service
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Advanced Air Filtration Technology
  • Advanced Mold Remediation
  • Commercial Damage Repair Services

 

* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.

 

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Commercial Storm Damage Cleanup

No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of Pender / West Onslow Counties.

  • 24/7 Emergency Storm Damage Services
  • Commercial Large Loss
  • Disaster Recovery Team®
  • Small businesses, Retail, and Restaurants
  • Hospitals, Universities, Hotels, and Hospitality
  • Municipalities and Government Property
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SERVPRO worker in hazmat suit cleaning up trauma scene
SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

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Interior view of commercial building under construction

Commercial Construction

For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.

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Commercial smoke damage cleanup and soot removal by Servpro team
Commercial smoke damage cleanup and soot removal by Servpro team

Industrial and Commercial Cleaning

Our experienced team offers cleaning services for businesses of every size, across every industry. Whatever your needs, from pre-planned to emergency cleaning, we’ll help you keep your business running with minimal downtime.

  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds
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Specialty Cleaning Services

Our SERVPRO technicians clean all types of dirt and mess in all size businesses and commercial properties:

  • Air Ducts and HVAC Cleaning
  • Biohazard Cleaning and Blood Removal
  • Sewage and Black Water
  • Trauma and Crime Scene Cleanup
  • Odor Removal and Deodorization
  • Vandalism Cleaning Services
  • Virus and Pathogen Cleaning Services
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What our
customers are saying

Very professional company who puts the customer first. As part of a Property Management Team, we rely on vendors to keep us informed and updated. This company has gone above and beyond to do that consistently! Special thanks to Thomas Howard for being the voice of reasoning when all parties were difficult to deal with at times. Kudos to all of you!!

Melissa Vigneault

Found out had mold in my Kitchen and got servpro to come and do an evaluation and I did have it and they sent tristan and isaiah to come and clean it out for me and they explained everything they were going to do and did a great job getting rid of it. I would recommend they to anyone. The two guys did a great job

Vickie Carreon

Tommy & Justin took care of me at a moments notice when I needed some quick work done. Customer service by these two was exceptional!

Kris Dumschat

Tommy was fantastic! He was a wealth of knowledge and addressed all my questions. He’ll be the first one I reach out to when I need a microbial growth person moving forward!

Bethany Perry

Tristan and James Brown were great ! We could not ask for any better duo: THOROUGH KNOWLEDGEABLE RESPECTFUL and extremely PERSONABLE . We highly recommend SERVPRO of New Hanover!

P

Great experience with Tommy at Servepro! He was great communicating and explaining everything. He came out took a look at the space, gave his recommendations and was really helpful. I'll definitely save his number for the future. Highly recommend.

Elizabeth Buzzell

Tommy, Dillon, and Nick did a great job on my water mitigation. They clearly told me what was going to happen and worked fast. Hopefully I don’t have to call them again but if I do I will only use ServPro!!

Bradley Mining

I appreciate Tommy’s prompt snd professional service. He thoroughly explained the issues and solutions in order to quickly resolve the situation.

Terri P

I want to take a moment to recognize the outstanding team from Servpro that recently helped my family after we experienced water damage caused by a failed safety valve in our AC drain pan. After contacting my insurance company, I was advised to call a mitigation company. Within two hours of placing that call, the Servpro team was at my home and ready to get to work. Tommy, Justin, Dillon, and Nick, thank you for your professionalism, attention to detail, and the reassurance you provided during a very stressful situation. Even while delivering difficult news about the extent of the damage, your team remained positive, informative, and solution-oriented. What impressed me the most was how respectful and accommodating everyone was while my entire family (3kids) was at home and both my wife and I were working remotely throughout the process. Your timely response, hard work, and commitment to taking care of your customers did not go unnoticed. Thank you for helping my family navigate an unfortunate situation with professionalism and compassion. Outstanding service from an outstanding team. Highly recommended.

Gavin Reid

About Us

SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.  

Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.

Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.  SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.

Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.

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Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of Pender / West Onslow Counties

Services

About

Legal

SERVPRO of Pender / West Onslow Counties
2586 Wilmington Hwy
Jacksonville, NC 28540
Certificates

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024

© SERVPRO. All rights reserved.

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