Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Pender / West Onslow Counties
Service Areas
Your Local Fire Restoration Company
Fire damage is one of the most devastating disasters a Coastal Carolina home or business can suffer. We understand from the many fires we have mitigated over the years that a property owner experiences a wide range of emotions such as fear, uncertainty and doubt about the future of their home and/or business long after the fire is extinguished and the smoke is cleared. There are some actions that property owners can take before SERVPRO of Pender/West Onslow Counties arrives that can lessen the amount of damage.
It is our priority to guide you through the crisis and treat our customers with the understanding and empathy often needed after significant losses, minor mishap cleanups, and brutal catastrophes and aid our clients with a return to normalcy.
Our fire and smoke damage remediation services directly address the situation with the removal of the clinging soot with HEPA filtered air scrubbers, which helps alleviate the powerful and permeating smoky-smelling odors. We are also equipped to handle the water damages that go hand in hand with fire-fighting efforts.
Always prepared for such disastrous events, we have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Pender / West Onslow Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.
Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.
Prompt. Professional. Courteous. Couldn't ask for much more while dealing with an unexpected mess in our home. Amanda was terrific. Thank you SERVPRO!
Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.
Thanks!!
Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.
My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!
As the owner of several beachfront properties susceptible to storms and hurricanes, I consider the owners of SERVPRO of Pender/West Onslow Counties, trusted members of my team. I am so impressed by their professionalism, strong work ethic and honesty, that Dominic now has the keys to all of my properties. Wherever I am, when a disaster occurs, I just pick up the phone and call him. He takes care of the rest. He is 100% reliable. He provides 100% restoration. And you will be 100% pleased.
SERVPRO were great to work with! Quick, thorough and good people to work with. They did a great job cleaning our offices. I would highly recommend working with them!
SERVPRO of Pender/West Onslow were critical after a broken valve flooded our office building. They came in promptly and got things cleaned and dried as quickly as possible. They kept us updated and informed. Highly recommend!
About Us
SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.
Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants. SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.
Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.
