What our
customers are saying
Issac, Brooke and Dallas were awesome! They handled our bad situation very professionally. They were neat and orderly. These folks helped us through a tough situation.
You all are miracle workers! Such fast work and they did a great job throughout and it's all done. I wish I had asked you three months ago. Thank you so, so very much!
Crew was beyond professional. They constantly went out of there way to make this a smooth process. Always professional and courteous.
The team did a great job taking care of our problem. I am confident that our home is safe and clean.
Everyone was super nice and helpful! Thanks for all the hard work!
SERVPRO was great to work with. Kellie Hall was amazing!! She went out of her way to help make a difficult time a little easier.
We could not be more pleased with the services provided after the storm caused significant problems with water intrusion in the walls and ceiling of our home. The team was very professional, efficient, communicated well throughout the process, and overall did an excellent job in keeping with our understanding and agreement of the work to be done. Very thankful for their service and would highly recommend them!
After a recent storm, we noticed that there was some staining on our bedroom ceiling. SERVPRO met us, referred a roofer, and got our ceiling fixed. Highly recommend!
I would recommend using this service as they are courteous, and very professional. Matt and Crew chief Dallas explained everything thoroughly during our walkthrough so we had an understanding of what was expected. I was very pleased with their customer service with prompt replies. Highly recommend SERVPRO and their team Dallas, Isaac, Jacob, and Isaiah.
Issac, Brooke and Dallas were awesome! They handled our bad situation very professionally. They were neat and orderly. These folks helped us through a tough situation.
You all are miracle workers! Such fast work and they did a great job throughout and it's all done. I wish I had asked you three months ago. Thank you so, so very much!
Crew was beyond professional. They constantly went out of there way to make this a smooth process. Always professional and courteous.
The team did a great job taking care of our problem. I am confident that our home is safe and clean.
Everyone was super nice and helpful! Thanks for all the hard work!
SERVPRO was great to work with. Kellie Hall was amazing!! She went out of her way to help make a difficult time a little easier.
We could not be more pleased with the services provided after the storm caused significant problems with water intrusion in the walls and ceiling of our home. The team was very professional, efficient, communicated well throughout the process, and overall did an excellent job in keeping with our understanding and agreement of the work to be done. Very thankful for their service and would highly recommend them!
After a recent storm, we noticed that there was some staining on our bedroom ceiling. SERVPRO met us, referred a roofer, and got our ceiling fixed. Highly recommend!
I would recommend using this service as they are courteous, and very professional. Matt and Crew chief Dallas explained everything thoroughly during our walkthrough so we had an understanding of what was expected. I was very pleased with their customer service with prompt replies. Highly recommend SERVPRO and their team Dallas, Isaac, Jacob, and Isaiah.
About Us
SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.
Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants. SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.
Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.
