Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New Bern
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups demand immediate action. Beyond the odor and visible mess, contaminated water can spread quickly through flooring, walls, and insulation. Left untreated, it leads to escalating damage, higher repair costs, and serious health concerns. That’s why SERVPRO of New Bern prioritizes fast response to get mitigation started right away.
Our crews use specialized extraction, cleaning, and drying methods designed for hazardous water situations. We not only remove visible contamination but also address hidden moisture and odors that can linger. By acting quickly, we help limit long-term damage and make the restoration process more efficient.
Dealing with sewage damage often means navigating an insurance claim at the same time. Our team is experienced in working with carriers and adjusters to document the damage clearly and provide the information needed to keep your claim moving. That way, you can focus on getting your property back in order while we handle both the cleanup and the paperwork support.
When sewage disrupts your home or business, SERVPRO of New Bern delivers the speed, expertise, and insurance coordination needed to restore safety and peace of mind.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Justin and Ed were just awesome. They responded to my emergency promptly and efficiently set up their equipment for the flooding in my garage. They were also very respectful, courteous, and professional. I would call these guys anytime in the future for the type of work they provided. Thank you guys!
Drying and restoration went great. We would use SERVPRO again but we hope not.
SERVPRO was great to work with. Thank you so much!
We recently had a very pleasant experience with SERVPRO following a major water leak in our two-story home. They arrived on time the day after we had 5 rooms heavily impacted by water damage, with fans and dehumidifiers to get the drying process started. They worked closely with us to explain their clean-up process, and what we should expect over the next week or so. They were at our house, on time, every day for the next 6 days to monitor the dampness and to perform the demo work required to prepare the house for repairs. They worked with the insurance company's field appraiser in his assessment, who agreed with all the repairs recommended by the SERVPRO team. Paul and Jake were very courteous, informative, and respectful of our time. We would recommend this company to anyone!
The anxiety that comes with a flooded home can be extremely devastating, not only emotionally but physically as well. When our home recently was flooded by a kitchen faucet failure, SERVPRO arrived immediately and began mitigating the water and drying out our residence. Their expertise and knowledge of corrective procedures saved our home.. The staff and crews were exceptional; polite and thorough in their service. Thank you all for your professional, fantastic and gratifying service. We are so thankful for SERVPRO's Professional Services.
Very grateful for your team and all that they did.
Justin and Ed were very nice and polite.
Good job. Couldn't ask for improvement. Good the way it is.
Thank you again for coming all the way to Ocracoke to help us with our Hurricane Dorian mess. We greatly appreciate all that you did.
About Us
SERVPRO of New Bern understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Bern specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of New Bern can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of New Bern.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
