Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Bern
Service Areas
Your Local Fire Restoration Company
A building fire can be very destructive, which is why cities and governments do all they can to keep fires from happening and spreading. Firefighters are ready to respond to the call of fire alarms and 911 calls at a moment's notice. We are grateful for the first responders in New Bern that put their lives at risk to keep us and our properties safe.
Emergency Mitigation and Board Up Services for New Bern
After a fire, it may not only be smoke damage that is visible. Water damage is also common because of the amount of water it takes the firefighters to put out the blaze. We understand the nuances of cleaning homes and businesses after a fire. There are many people who get involved, with many decisions that have to be made. That is why we perform board-up and emergency mitigation services 24 hours a day to keep the problems of secondary damage from getting out of hand.
We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
The staff did a fantastic job cleaning up our smoke and soot-filled home.
The cleanup crew from SERVPRO did a fantastic job with our home.
You guys are great! Thanks for an awesome job!
These guys did an awesome job and were very courteous to my staff and customers and a great group of guys to be around. Excellent service!!
Thank you for getting our Covid cleaning done so quickly.
Your guys were so nice. They were professional and helpful. Everyone has been so kind.
I couldn't be happier with the service received. Extremely helpful!
Birthday dinner didn't turn out as well as we hoped. Thank goodness for SERVPRO.
We were really impressed with the professionalism and courtesy of the crew.
The staff did a fantastic job cleaning up our smoke and soot-filled home.
The cleanup crew from SERVPRO did a fantastic job with our home.
You guys are great! Thanks for an awesome job!
These guys did an awesome job and were very courteous to my staff and customers and a great group of guys to be around. Excellent service!!
Thank you for getting our Covid cleaning done so quickly.
Your guys were so nice. They were professional and helpful. Everyone has been so kind.
I couldn't be happier with the service received. Extremely helpful!
Birthday dinner didn't turn out as well as we hoped. Thank goodness for SERVPRO.
We were really impressed with the professionalism and courtesy of the crew.
About Us
Under New Management
John and Cynthia Baldwin are the new owners of SERVPRO of New Bern. They are really excited about bringing their years of experience in the Service Industry to Craven and Pamlico Counties.
John and Cynthia Baldwin bought a SERVPRO franchise in 2015. Since then they have grown year after year and have bought more franchises along the way. They now own six franchises between North Carolina and Virginia. John's experience in the construction industry for 30 years made it a natural choice to buy a franchise and continue helping people when they needed it most, when they need fire restoration, mold remediation, or water damage cleanup.
New Commercial Large loss and Storm Services
One of the most immediate ways to help New Bern and surrounding areas is with commercial and storm services. The Baldwins have hundreds of air movers and dehumidifiers waiting in a trailer to be used. In order to be Faster to Any Size Disaster all this equipment is in a trailer ready to go 24/7. No need to gather equipment or rent from a supplier. SERVPRO of New Bern is ready to cleanup after a large commercial fire or large flood affecting hundreds of homes.
