SERVPRO of New Bern Commercial Services
- The #1 Choice in Cleanup and Restoration*
- Commercial Property Damage Restoration
- Highly-Trained Technicians to Minimize Disruption
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Services We Provide
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Commercial Water Damage Restoration
When water or flooding damages your business, every hour can mean lost revenue and productivity. Our team will respond quickly to extract the water, mitigate the damage and manage the repair and restoration from beginning to completion.
- 24/7 Emergency Water Removal
- Water Damage Cleanup and Restoration
- Flood Water Removal and Flood Damage Cleanup
- Storm Damage Cleanup and Repair
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Commercial Fire Damage Restoration
We are ready to respond quickly to mitigate your commercial fire damage and manage your business's fire cleanup through the full restoration.
- 24/7 Emergency Service
- Highly-Trained Fire and Smoke Restoration Technicians
- Soot Removal
- Smoke Odor Control
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Commercial Mold Remediation
When you have mold concerns in your business, SERVPRO professionals are highly trained to assess and mitigate commercial mold problems.
- Commercial Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Advanced Mold Remediation
- Commercial Damage Repair Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
Commercial Storm Damage Cleanup
No job is too large. Our team is highly-trained and prequalified to handle any size loss. When disaster strikes, call the professionals, call SERVPRO of New Bern.
- 24/7 Emergency Storm Damage Services
- Commercial Large Loss
- Disaster Recovery Team®
- Small businesses, Retail, and Restaurants
- Hospitals, Universities, Hotels, and Hospitality
- Municipalities and Government Property
Biohazard Cleanup Services
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Commercial Construction
For more than 50 years, businesses have trusted SERVPRO for their commercial construction repair and restoration needs. We know every minute of downtime costs you money. That’s why the #1 property damage and restoration company maintains a full-service line of construction services to meet your specific business construction needs. From start to finish, you can count on SERVPRO.
Industrial and Commercial Cleaning
Our experienced team offers cleaning services for businesses of every size, across every industry. Whatever your needs, from pre-planned to emergency cleaning, we’ll help you keep your business running with minimal downtime.
- Carpet and Upholstery
- Ceilings, Floors, and Walls
- Drapes and Blinds
Specialty Cleaning Services
Our SERVPRO technicians clean all types of dirt and mess in all size businesses and commercial properties:
- Air Ducts and HVAC Cleaning
- Biohazard Cleaning and Blood Removal
- Sewage and Black Water
- Trauma and Crime Scene Cleanup
- Odor Removal and Deodorization
- Vandalism Cleaning Services
- Virus and Pathogen Cleaning Services
What our
customers are saying
I cannot sing enough praises about ServPro of New Bern. From the first phone call until the service we had top notch care and response. I was devastated when we discovered that we had a mold issue in our home and reached out to ServPro due to their excellent reputation in our area. The response time from my initial call to getting Mark out to our home for air samples and to access the damage was two days. When he arrived he answered all of my questions and spent a great deal of time with me explaining his findings and what the process for remediation would be. After confirming with air samples and visual findings he let us know a quote would be on its way. After looking everything over we decided to move forward with treatment. I spoke to Demetrius and he answered all of my silly questions and helped the operation run so smoothly! He knew how concerned we were about the mold and got us on the schedule for the next day! Talk about customer service!! When the crew arrived they all greeted me with warm smiles and all looked so clean and professional! They would take photos of hard to reach areas of concern and were able to send them to me for my records. They were so informative and gave me so much insight into our project. Thankfully they were able to find the source of the mold which was linked to faulty issues with the HVAC tubing and piping in our attic. Every step of they way they were so patient and knowledgeable! I felt safe and confident in their abilities to get this treatment done right! I can’t thank Keegan W., Jordan S., Justin, and Trent enough for everything!! Tomorrow we will be having a full service HVAC cleaning and disinfecting by Jeff and John W., and I have nothing but confidence that they will be just as amazing as everyone I’ve worked with thus far! You guys are all so fantastic and I am so blessed to have found you all!! If I could give everyone more than five stars I would!! Highly recommend ServPro of New Bern for all of your remediation needs!!
Team came out immediately for an emergency. Shout out to Justin for is quick response and following through the process! Very professional and courteous. Thank you all from Demetrius in the office to Justin and his team.
This review is for the mitigation/demo team of this branch. To preface this review, I am a Regional Property Manager of 650 units of affordable housing across 3 states. (Credibility for this review) I recently had a fire that affected 85% of a two bedroom townhome layout in New Bern, NC. Within hours, their crew was on site and getting to work on the demo and water mitigation. Within another 36 hours, all damaged material was removed and all moisture extracted. Not only this, the unit had NO smoke smell and actually smelt GOOD inside the unit because of how quickly these guys set up their machinery and got working(I also believe they had a machine that put a pleasant scent into the air which is was a nice touch). Additionally, there is absolutely ZERO moisture damage because of how quickly this crew worked. The compliments that we received from insurance on our quick actions just made this experience even better. Yes, Servpro might be higher on pricing as opposed to other companies, but this branch specifically showed why they’re worth every penny. I would guess we saved upwards of $20k just by extracting all of the fire departments water in such a quick fashion. Special mention to Mark, Fran, and Mason for all of their assistance with this. Those three are who have made this experience such a positive one. There was a small hiccup with billing but Fran and Mason had it handled within an hour of discovering it. This branch is great with communication and keeping all parties on the same page. I will be requesting that this branch handles any disasters that our complexes experience when possible.
My water heater overflowed so I needed water remediation. Mr. Clements and his associate were outstanding. Today Justin and Allen returned to retrieve dryer and haul away junk. The kindness and professionalism these two men displayed was outstanding. They are examples of outstanding customer service. I hope I don't need you again, but if I do this company will be called. It is of worthy note that I called them on Saturday. They came that afternoon and did not assess any extra fees. This company is recommended highly without hesitstion.
Justin W and Allen did a great job. Came home from vacation to all my floor flooded and they came in immediately, got all my wet flooring, walls and anything else out of the house and out of the way. Very professional and set up quickly. Explained the process to us and just all around did a stellar job. If I ever need help again then they’re going to be my first call!!
Our interactions with Servpro so far have been very effortless. They have been accommodating and well put together. I can see why they are the industry leader.
On May 8th I had a flood in my home the adjuster came out and told me that everything had to be pulled up and replace due to the water damage that included every floor in my home my kitchen cabinets and my vanities Frances Welch and the Servpro of New Bern team were amazing and I am truly thankful I did not know where to begin or who to contact for any of my repairs this team was only hired initially to come out and do the drying out of my home and tearing up anything that was damaged but talking Justin Woolsey and Frances Welch they explained to me that they were in a full service business that handle everything from beginning to end and that is exactly what happened I love the communication it was never hard to reach anyone about any of my concerns and no matter who you spoke with they all were knowledgeable about the situation and always had an answer for me even if it was just reassurance that everything's going to be okay I love my home a wish I could give this team more than the five stars because they were amazing.
My family and I are greatful for the Servpro team
Friendly and hard working staff. Highly recommend!
