Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of New Bern helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of New Bern is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
Justin and Ed were just awesome. They responded to my emergency promptly and efficiently set up their equipment for the flooding in my garage. They were also very respectful, courteous, and professional. I would call these guys anytime in the future for the type of work they provided. Thank you guys!
Drying and restoration went great. We would use SERVPRO again but we hope not.
SERVPRO was great to work with. Thank you so much!
We recently had a very pleasant experience with SERVPRO following a major water leak in our two-story home. They arrived on time the day after we had 5 rooms heavily impacted by water damage, with fans and dehumidifiers to get the drying process started. They worked closely with us to explain their clean-up process, and what we should expect over the next week or so. They were at our house, on time, every day for the next 6 days to monitor the dampness and to perform the demo work required to prepare the house for repairs. They worked with the insurance company's field appraiser in his assessment, who agreed with all the repairs recommended by the SERVPRO team. Paul and Jake were very courteous, informative, and respectful of our time. We would recommend this company to anyone!
The anxiety that comes with a flooded home can be extremely devastating, not only emotionally but physically as well. When our home recently was flooded by a kitchen faucet failure, SERVPRO arrived immediately and began mitigating the water and drying out our residence. Their expertise and knowledge of corrective procedures saved our home.. The staff and crews were exceptional; polite and thorough in their service. Thank you all for your professional, fantastic and gratifying service. We are so thankful for SERVPRO's Professional Services.
Very grateful for your team and all that they did.
Justin and Ed were very nice and polite.
Good job. Couldn't ask for improvement. Good the way it is.
Thank you again for coming all the way to Ocracoke to help us with our Hurricane Dorian mess. We greatly appreciate all that you did.
