HVAC, Air Vent and Air Duct Cleaning Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial HVAC and Air Duct Cleaning Services
- 24/7 Emergency Response
- Specially Trained Technicians
- State of the art HVAC equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Catawba County
Why Choose SERVPRO for HVAC and Air Vent Service?
Should you have your air ducts cleaned?
Over time, HVAC systems will accrue a buildup of dust, allergens, and other contaminants. This buildup can diminish your home's air quality and negatively affect your system's performance. For these reasons, we highly recommend you have your duct system professionally cleaned.
SERVPRO of Catawba County East strives to be the premier duct cleaning company for the Newton and Conover areas. Our highly trained, duct cleaning experts provide a thorough cleaning of your HVAC system. They are even willing to walk you through the process so you can feel confident that your HVAC system had a professional cleaning.
Things You Should Know about HVAC & Air Duct Cleaning
First, system access to the duct interiors should be made through existing openings. This could be via:
- Return grills.
- Duct end caps.
- Existing service openings.
Your SERVPRO technician will often begin by breaking contaminants loose from your system, either by hand or using a vacuum, to agitate dirt and dust. This is a basic, but important step in the HVAC cleaning process.
SERVPRO uses a variety of tools and equipment. It might be mounted on a truck, or they may use portable vacuums. Chemicals may also be used to help sanitize, disinfect, and deodorize air ducts.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We take care of the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance agent throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Commercial HVAC & Air Duct Cleaning
At SERVPRO, we offer commercial HVAC and air duct cleaning services, so businesses of all sizes—from a single storefront to warehouse—can provide clean air for their employees and clients.
SERVPRO technicians, using the latest techniques and equipment, can clean large facilities such as office buildings, hospitals, hotels, and schools. This helps ensure that air quality is improved and your HVAC system runs at peak efficiency.
What our
customers are saying
Adam at SERVPRO of Catawba County East explained their processes and what to expect from the beginning. It made a troublesome situation a lot easier to go through for myself and my family. I would recommend this company and this location to friends, coworkers and my family.
Cannot say enough about the level of professionalism and service I received from SERVPRO. of Catawba County. We had a water leak from our ice maker. Every step of their service from restoration to repair to clean up was fantastic. We had sub floor repairs, hardwood floor repair/ refinishing, dry wall, paint and more. There cleaning crew was amazing and my house has never been so clean! All the contractors they supplied were excellent. They even worked out payment details with our insurance company. The attention to detail at every step was amazing. SERVPRO scheduled everything with special attention to making it work with my schedule. The teamwork they provided was outstanding in everyway. They made a very painful/difficult situation, painless. If I could give them 10 stars, I would. Thanks to all at SERVPRO of Catawba County for you care, attention and service.
The guys were friendly, professional, knowledgeable, and a joy to work with! We highly recommend them!
We had a quick response and when all arrived they went to work on getting the clean up started. With in a few hours had all equipment here to start the drying of the walls and flooring.
They did a great job at restoring my home, after I flooded my kitchen . I had no idea they would be able to get a company out so fast and they would be so sufficient. The techs were extremey passionate about the work they did and the price I was quoted seemed fair.
I had a massive leak with my washing machine that caused water to get behind my walls & made its way downstairs! So I literally had a flood in my foyer! David with SERVPRO came right out, analyzed the situation & determined where I had the moisture, cut the walls out, removed the damaged installation & brought in the dehumidifiers & fans! He checked in daily to check on the status on the drying process & today, 5 days later, we had dry walls! YAY! So I meet next week with the adjustor & SERVPRO's adjuster, to start as I call, "Phase 2" of this process...putting my home back together again! But if the contractors that come into my home are anything like David, I'll be a VERY happy customer! I am a single mother to 3 children, so I am very funny about who I let into my home, I felt safe with David in my home & around my children, like I didn't need to stand over him & watch him. He was respectful of my home, and very accommodating to my hectic crazy schedule! Highly recommend to anyone! 10 STARS!!
I am so appreciative that you guys are the one that my realtor suggested. You made sure the mold was completely gone before I moved in and two years later I am still so pleased I didn’t work with anyone else to get this project completed. Thank you SERVPRO.
The SERVPRO associates were courteous and worked in a timely manner. They also protected my home from further debris/contamination.
The team was friendly, efficient, and knowledgeable in all their mold remediation work at my mother's home.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the proud owners of SERVPRO of Catawba County East.
After years in the restoration and cleanup industry, we opened a SERVPRO franchise that served Alexander and Caldwell Counties in 2009, just after the recession hit. While it was a slow start, we took every job and treated our customers with empathy and respect. Our success led to our acquisition of Burke County in 2011, and then the two Catawba County franchises in 2015. Today, we have over 50 employees and serve Alexander, Burke, Caldwell and Catawba Counties from our central office in Lenoir, NC.
Our employees take to the streets 24/7/365 to meet the disaster restoration needs of our customers. We are here to help and make any size disaster “Like it never even happened.”
Our Employees
Our mission at SERVPRO of Catawba County East is to develop a team of quality people who focus on excellent service, fairness and mutual respect. This simple concept has driven our growth and we believe will continue to do so for years. All of our employees are uniformed, energetic, and ready to respond to emergencies. We are also a Clean Trust (IICRC) Certified Firm, and all of our Crew Chiefs are Certified Technicians!
We pride ourselves on our customer service and will not consider a job complete until the customer is fully satisfied. Because we are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of heroes!
Our Services
We offer a wide range of services to our communities with a 98% satisfaction rate from surveys conducted with our customers. Our local services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing and much more.
In the last few years, we have performed fire damage cleanup and restoration and/or water damage mitigation for Lees-McRae College in Banner Elk, Bethlehem Baptist Church, Valley Hills Mall, South Park Mall-Charlotte, Hildebran town hall and Bernhardt Furniture in Lenoir.
We are also certified as an LLRT (large loss restoration team) through SERVPRO corporate and have deployed teams to disasters such as Superstorm Sandy, the floods of Chicago and the recent devastation of eastern North Carolina by Hurricane Florence.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
We operate an on-site textile cleaning facility and warehouse for recovering damaged items from fire and smoke damage. The cleaning room has commercial washers, dryers, and an Esporta cleaning system (capable or restoring over 85% of items previously considered non-restorable).
We also have ultrasonic equipment, an ozone room and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!
Community Involvement
We serve our community beyond our cleanup and restoration services; in fact, we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals and parades. We support and participate in local causes that benefit schools, first responders and charitable community organizations.
We also strive to educate our clients and customers through CE classes offered quarterly at no cost, as well as “lunch and learns” periodically to increase knowledge of services offered.
Certifications
We make sure that we provide the best results for our customers, so we obtained the following qualifications:
- Lead Renovation, Repair, and Painting
- Lead Renovation Certified Firm
- Clean Trust (IICRC) Certified Firm
- Certified Microbial Remediation Supervisor (from the American Council for Accredited Certification and the Indoor Air Quality Association)
- NADCA member with two ASCS on staff
- NC licensed general contractors with unlimited license
- Accredited by Better Business Bureau with no complaints on file to date
- Large Loss Restoration Team (through SERVPRO corporate)
