Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carteret & East Onslow Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
This company has been so helpful to me and my family in a very hard time! We had a house fire earlier this year and through every thing SERVPRO has been supportive and has gotten things done. Special thanks to Courtney and Chance for helping us feel at home while waiting for our house to be restored and complete! We would refer SERVPRO to anyone needing their services!
So happy with Reggie and his team at SERVPRO! Thank you all for doing an excellent job on our home!
SERVPRO showed up in the most unfortunate circumstance involving severe water damage to our home. The team arrived on time and worked hard to preserve our home. SERVPRO staff were patient, professional and communicated well throughout our restoration process. I highly recommend them!
Soooo thankful for the team effort from SERVPRO in Swansboro!!!! After an active leak was found at our beach house over Spring Break- I was distraught thinking about the process that I was going to have to go through with insurance and repairs. Thankfully my realtor put me in touch with Dakota- and the rest was magic!!! Shelley, the mitigation team, and Tommy with the repair team- all went above and beyond to make this as painless as possible. I cannot praise them enough for their hard work and their kindness!! Everything was repaired properly and in a timely manner. I would highly suggest them in these types of situations- you will appreciate knowing someone is going to take care of you- and they are going to do the job right!!!
If you have water damage and need expert help, Bobbie Gatewood is your life saver. Bobbie and Miles were onsite within 45 minutes. I highly recommend SERVPRO Carteret and Eastern Onslow to help you through a water damage crisis.
Excellent service, Phil and his team did a quick, professional, in detail remediation for us. Highly recommend SERVPRO
SERVPRO was a Lifesaving Company for me, no doubt. They quickly responded to a call in the wee hours on a Saturday morning when I stepped out of bed into several inches of water covering my whole first floor.
They were a true team, and quickly put my mind at ease that all was going to be fine, and they would help me every step of the way. They had dehumidifiers and drying blowers in no time.
Shelley Weatherington has especially been there for me, the estimator for the company. She is very knowledgeable and proactive. So glad she's in my court.
Timmy, Jonathan, Bobbie, Tommy, Greg, and ALL the crew were and are amazing. Thank you!
Tim was a pleasure to work with! We had mold present underneath our home, and they were very efficient with getting it taken care of. We live out of town, and he made the process very easy and smooth. I highly recommend SERVPRO!
I can't say enough good things about the professional crew They are very knowledgeable about many different problems and solutions. They won't finish until they make things right. I highly recommend SERVPRO of Carteret County I am adding that it all depends on your insurance company as well. We came to a stand still when it came to replacing the insulation under the crawl space as well as the moisture barrier. We have Allstate. These things take time so you will have to flex ?? your patience muscles!
