Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Carteret & East Onslow Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carteret & East Onslow Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO was a Lifesaving Company for me, no doubt. They quickly responded to a call in the wee hours on a Saturday morning when I stepped out of bed into several inches of water covering my whole first floor.
They were a true team, and quickly put my mind at ease that all was going to be fine, and they would help me every step of the way. They had dehumidifiers and drying blowers in no time.
Shelley Weatherington has especially been there for me, the estimator for the company. She is very knowledgeable and proactive. So glad she's in my court.
Timmy, Jonathan, Bobbie, Tommy, Greg, and ALL the crew were and are amazing. Thank you!
Our toilet leaked on the third floor of our home while we were on a 3 week vacation, SERVPRO came to the rescue, they were there in no time and dried up all three stories and were able to save most of the flooring and cabinets. They also have great customer service! Highly recommend!!
I would highly recommend SERVPRO. They responded quickly to my call and were able to help me right away with water damage. Jonathan, the lead technician, called me every morning when he was on his way, responded to every text or question I asked and worked long hard hours every day. Brent (owner),Jonathan and Greg (tech) made this difficult situation so much easier.
The entire team was great from start to finish. They were at my house within two hours of the incident. Paul made sure I knew what was going on every step of the way and I felt confident that my house was being taken care of! I would definitely recommend SERVPRO!
Everything SERVPRO did for me as the prime contractor was done very well. I could not be more pleased with their communication. They handled mortgage bank adjusters and the insurance company adjusters with a firm hand. If the job is to be done well, you have to be patient. I would recommend SERVPRO every time.
SERVPRO showed up in the most unfortunate circumstance involving severe water damage to our home. The team arrived on time and worked hard to preserve our home. SERVPRO staff were patient, professional and communicated well throughout our restoration process. I highly recommend them!
Soooo thankful for the team effort from SERVPRO in Swansboro!!!! After an active leak was found at our beach house over Spring Break- I was distraught thinking about the process that I was going to have to go through with insurance and repairs. Thankfully my realtor put me in touch with Dakota- and the rest was magic!!! Shelley, the mitigation team, and Tommy with the repair team- all went above and beyond to make this as painless as possible. I cannot praise them enough for their hard work and their kindness!! Everything was repaired properly and in a timely manner. I would highly suggest them in these types of situations- you will appreciate knowing someone is going to take care of you- and they are going to do the job right!!!
If you have water damage and need expert help, Bobbie Gatewood is your life saver. Bobbie and Miles were onsite within 45 minutes. I highly recommend SERVPRO Carteret and Eastern Onslow to help you through a water damage crisis.
Excellent service, Phil and his team did a quick, professional, in detail remediation for us. Highly recommend SERVPRO
SERVPRO was a Lifesaving Company for me, no doubt. They quickly responded to a call in the wee hours on a Saturday morning when I stepped out of bed into several inches of water covering my whole first floor.
They were a true team, and quickly put my mind at ease that all was going to be fine, and they would help me every step of the way. They had dehumidifiers and drying blowers in no time.
Shelley Weatherington has especially been there for me, the estimator for the company. She is very knowledgeable and proactive. So glad she's in my court.
Timmy, Jonathan, Bobbie, Tommy, Greg, and ALL the crew were and are amazing. Thank you!
Our toilet leaked on the third floor of our home while we were on a 3 week vacation, SERVPRO came to the rescue, they were there in no time and dried up all three stories and were able to save most of the flooring and cabinets. They also have great customer service! Highly recommend!!
I would highly recommend SERVPRO. They responded quickly to my call and were able to help me right away with water damage. Jonathan, the lead technician, called me every morning when he was on his way, responded to every text or question I asked and worked long hard hours every day. Brent (owner),Jonathan and Greg (tech) made this difficult situation so much easier.
The entire team was great from start to finish. They were at my house within two hours of the incident. Paul made sure I knew what was going on every step of the way and I felt confident that my house was being taken care of! I would definitely recommend SERVPRO!
Everything SERVPRO did for me as the prime contractor was done very well. I could not be more pleased with their communication. They handled mortgage bank adjusters and the insurance company adjusters with a firm hand. If the job is to be done well, you have to be patient. I would recommend SERVPRO every time.
SERVPRO showed up in the most unfortunate circumstance involving severe water damage to our home. The team arrived on time and worked hard to preserve our home. SERVPRO staff were patient, professional and communicated well throughout our restoration process. I highly recommend them!
Soooo thankful for the team effort from SERVPRO in Swansboro!!!! After an active leak was found at our beach house over Spring Break- I was distraught thinking about the process that I was going to have to go through with insurance and repairs. Thankfully my realtor put me in touch with Dakota- and the rest was magic!!! Shelley, the mitigation team, and Tommy with the repair team- all went above and beyond to make this as painless as possible. I cannot praise them enough for their hard work and their kindness!! Everything was repaired properly and in a timely manner. I would highly suggest them in these types of situations- you will appreciate knowing someone is going to take care of you- and they are going to do the job right!!!
If you have water damage and need expert help, Bobbie Gatewood is your life saver. Bobbie and Miles were onsite within 45 minutes. I highly recommend SERVPRO Carteret and Eastern Onslow to help you through a water damage crisis.
Excellent service, Phil and his team did a quick, professional, in detail remediation for us. Highly recommend SERVPRO
About Us
Get ready Crystal Coast, it's Storm Season!
Summer and storm season are here, and as residents of the Crystal Coast, we must be ready for any potential hurricanes or tropical storms that may impact our area. Understanding both the advantages and disadvantages of coastal living, we must take precautions to protect our community and homes. This storm season, let's prioritize safety and preparation.
Here are a few steps to make sure our families and homes are safe this season:
- Practice going to a designated safe shelter for high winds
- Put Together an Emergency Kit: Put together a basic emergency kit. Check emergency equipment, such as flashlights, generators and storm shutters.
- Review Your Insurance Policies: Review your insurance policies to ensure that you have adequate coverage for your home and personal property.
- Food & Water Preparation: When the power goes out that means fridges and other appliance will be out as well, make sure you are stocked up on non perishable food items and lots of water!
- Save your local SERVPRO's number! 910-326-1344
Residential Services: We are a 24/7, 365 Emergency Service Provider
We offer 24-hour damage restoration in the Carteret and East Onslow communities in the Coastal Carolinas. Our services include water damage restoration, fire damage restoration, mold remediation, and biohazard cleanup and decontamination including COVID-19. Our SERVPRO franchise has served the Inner Banks for over 20 years, and we have helped thousands of families and business restore their properties. We're ready to help you, too. We're open 24-hours a day, every days of the year. We're also a Certified IICRC Firm, we are certified in water, mold, and fire restoration. As a full-service disaster restoration company, we also offer repairs and reconstruction. All insurance is accepted.
We are HERE TO HELP and we make it LIKE IT NEVER EVEN HAPPENED! Give us a call today at 910-326-1344
