Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Need Water Removal or Flood Cleanup?
Services We Provide
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Structural Drying
Water can settle into the walls, floors, and ceilings. Using targeted heat, controlled airflow, and other techniques, we can target the hard-to-reach moisture deep within the materials of your home.
- Protection from warping and swelling
- Restore structural stability
- The latest drying systems
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of Carteret & East Onslow Counties helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of Carteret & East Onslow Counties is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
This company has been so helpful to me and my family in a very hard time! We had a house fire earlier this year and through every thing Servpro has been supportive and has gotten things done. Special thanks to Courtney and Chance for helping us feel at home while waiting for our house to be restored and complete! We would refer Servpro to anyone needing their services!
So happy with Reggie and his team at Servpro! Thank you all for doing an excellent job on our home!
Reggie and his crew did a great job! Very easy to communicate with. Thank you guys for being fast and efficient!
The crew was very responsive, respectful and helpful in working with me through insurance process. The crew was kind and understanding. The crew was easy to reach and always responded in a timely fashion.
Reggie and David were wonderful, worked very clean and efficiently. Both Reggie and David were kind, empathetic and very informative with any questions we had about the process with Serv Pro.
I cannot say enough good things about the SERVPRO team, especially Phil, Ellis, and Shelly. From the moment they arrived, they brought a level of professionalism, knowledge, and calm that made a very stressful situation feel manageable. Phil and Ellis were outstanding. Their communication was clear and consistent, and they took the time to explain every step of the process so we always knew what was happening and why. They worked efficiently, but never rushed through anything. You could tell they truly cared about doing the job right and treating our home with respect. In a situation that could have easily felt overwhelming, they made us feel supported and confident that everything was being handled properly. Shelly, the manager on our case, has also been incredible. Her guidance, responsiveness, and overall leadership have made a huge difference. She stayed on top of everything and made sure nothing fell through the cracks. It is clear she takes pride in her team and the work they do. This team truly does it all from mitigation to demo to repair and restoration, and they do it with a level of excellence that is hard to find. We are beyond grateful for their hard work, dedication, and professionalism. SERVPRO is lucky to have Phil, Ellis, and Shelly on their team. I would absolutely recommend them to anyone going through a difficult situation like ours.
Can’t recommend them enough! Without going into detail they went above and beyond to ensure we were satisfied. Tim and crew were great and very thorough.
The crew, Bobby, Reggie, Phil, David and Shelley were great! They answered all questions, treated our home like it was theirs. They worked professionally and cleaned up every day before going home. I highly recommend this Servpro.
I discovered a major plumbing failure in my master bathroom on a Sunday, leading to the need for ServPro’s expertise and quick response. Within hours of my call, I received a call back and a crew on site the very next morning first thing! Was impressed with the response time, attention to detail, respect given to our property and the clear/open communication that Bobby, the Crew Chief Reggie, and Techs-Marcus & Albert provided as they mitigated the plumbing failure and repairs. Their Team’s willingness to work with my work schedule made things less stressful, by not having to balance the two simultaneously. Recommend you to reach out to ServPro, located in Swansboro for any of your needs! They will not let you down! Will be the first people I call next time as well! Thank you Bobby, Reggie, Marcus, & Albert!!
