About Us
SERVPRO of Asheville is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
OUR STORY
SERVPRO of Asheville has served the Asheville and surrounding community for over 17 years and understands the stress and worry that comes with a fire or water damage and the disruption it causes your life. Having personally experienced a large fire loss I know from a customer point of view what you are experiencing and will strive to treat you with empathy and respect through this experience with your home or business. Our team works 24/7/365 to meet the disaster restoration needs of our customers, both Residential and Commercial.
With our 30 Team members we are here to help make any size disaster “Like it never even happened.”
OUR EMPLOYEES
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff with over 100 years of industry and franchise experience is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Asheville.
OUR SERVICES
SERVPRO of Asheville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage within our Mitigation Services and Construction Services Divisions. SERVPRO of Asheville can also mitigate mold and mildew from your home or business.
If you would like to schedule service for your home or business, please call today!
OUR STATE of THE ART EQIUPMENT & FACILITY
We have a conditioned warehouse and secure storage facility for contents and recovering damaged items from fire/smoke and water damage. We also have an on site cleaning operation with ultrasonic equipment, an ozone room and textile/Esporta cleaning systems to properly clean contents and clothing. The ultrasonic and contents production line allows us to clean items that previously would have been claimed unsalvageable! Our Construction Services Division utilizes the Matterport scanning system to support the quick and accurate scoping for reconstruction projects of any size.
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- CCT - Carpet Cleaning Technician
- SCT - Subrogation Claims Training
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- ECTP - Employee Certification Training Program
Licenses
Affiliations
- Institute of Inspection, Cleaning and Restoration Certification
- Asheville Area Chamber of Commerce
- Apartment Association of Western North Carolina
What our
customers are saying
Chance and his team do excellent work. Great communication and more than willing to address any issues. I highly recommend chance and his team!
Our refrigerator had a leak which caused a small section of the flooring to buckle. ServPro professionals quickly arrived, gently pulled the flooring, positioned fans and a giant dehumidifier, and in two days everything was dry. They were professional and respected our home.đź‘Ť
Serv Pro restored all damage to our home both inside and structurely outside. You would never know we had an electrical fire that was caused by a direct lightning strike.
Andy and Dakota were amazing! They helped make our stressful situation much less stressful with their thoroughness and expertise. We can’t thank them and Servpro enough.
We had 20+ broken water pipes in our basement which led to extensive damage to floors, walls, ceilings, doors, and built-in furniture. Servepro did the initial cleanup very quickly. Then the restoration people came in, worked with our insurance to devise a plan and adjusted as necessary. They assembled a crew and finished the work in less than 3 weeks. The end results are lovely. Best of all is the reassurance that they provided that they would make things right no matter what. They really delivered. If you need clean up and restoration work, I highly recommend Servepro of Asheville.
Fantastic recent experience with the roofing division of Servpro. Service provided by team led by Colin was courteous, prompt and responsive. Should we need roofing or gutter maintenance in the future Servpro will get the call.
First we requested Servpro come for a bathroom flood. We had already had to remove drywall, flooring and vanity. This was an insurance job. They left a dehumidifier and fans and checked for mold. When they came back they rechecked for mold. I felt so assured. Then I met Chris, who explained everything to me, with names and phone numbers. My first remodel appt, I met Chance. He understood everything that had to be done and we agreed. When he arrived with his crew, I saw how experienced and respectful and talented they were. Especially his supervisor. Every issue that came up, Chance was able to work out and we were able to come up with an agreement and the work was done. Chance is very responsive, accurate and accountable and hears what you need. I would definitely request his help again if need be. I’m very grateful that he was able to make this the best experience and outcome to a horrible situation.
I got to have Dustin as my project manager. Always available and made sure everything was done just right. Working with Progressive Insurance was a nightmare so it was so nice that the people in my home were so wonderful.
First time anyone came to do work on my roof that wasn’t afraid of it. Roof leak tarping and dry out remediation great service today. Love these guys. Very professional and would recommend them ten out of ten times.