Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Cape Girardeau & Scott Counties
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cape Girardeau & Scott Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
SERVPRO did fantastic when we had a pipe collapse which caused nasty sewage backup in our basement. Looks great, smells great and overall very happy!! I told them to trash all the kids toys that had gotten wet and when I was brought downstairs to check it out, the employee (i wish I remembered his name) had taken the extra time to put aside a few toys and things he was unsure about and cleaned and disinfected them for me. My son will be so excited. He didn't have to do that!!
I am a very satisfied customer. The staff were courteous and respectful. You have some good people on staff.
I've been an insurance agent for over 12 years. The various insurance companies I represent often recommend SERVPRO. So, when I had a water leak from an ice maker in the middle of our kitchen, I called SERVPRO. By the end of the day my damaged flooring had been removed, appliances moved out and fans and dehumidifiers where set up throughout the house. My kids said they were like a swarm of green bees, they swooped in and out. Informative & personable. I had a great experience with SERVPRO
SERVPRO of Cape Girardeau & Scott County is the best company I have ever done business with! Over the last 10 years we have used SERVPRO for a variety of situations-a remodeling accident that burst a water pipe, a flooded basement, and the cleaning of our air ducts. In every situation SERVPRO arrived quickly. I can't say enough great things about the people that work for SERVPRO! From the receptionist to the head of the Company!
I can't think of anything that could improve the performance in the future as it was a superb job.
Thank you! Crew did an excellent job.
The staff that I dealt with at my house AND over the phone were great very professional and knew how to do their jobs very well!!
Heaven forbid you ever have a messy disaster. If you do, I recommend that you call the folks at SERVPRO. They responded very quickly to help us clean up after a... water leak damaged our home. The entire team were knowledgeable, courteous, and professional. I can't say enough good about these folks.
Will be recommending to friends and family. You guys were awesome!
SERVPRO did fantastic when we had a pipe collapse which caused nasty sewage backup in our basement. Looks great, smells great and overall very happy!! I told them to trash all the kids toys that had gotten wet and when I was brought downstairs to check it out, the employee (i wish I remembered his name) had taken the extra time to put aside a few toys and things he was unsure about and cleaned and disinfected them for me. My son will be so excited. He didn't have to do that!!
I am a very satisfied customer. The staff were courteous and respectful. You have some good people on staff.
I've been an insurance agent for over 12 years. The various insurance companies I represent often recommend SERVPRO. So, when I had a water leak from an ice maker in the middle of our kitchen, I called SERVPRO. By the end of the day my damaged flooring had been removed, appliances moved out and fans and dehumidifiers where set up throughout the house. My kids said they were like a swarm of green bees, they swooped in and out. Informative & personable. I had a great experience with SERVPRO
SERVPRO of Cape Girardeau & Scott County is the best company I have ever done business with! Over the last 10 years we have used SERVPRO for a variety of situations-a remodeling accident that burst a water pipe, a flooded basement, and the cleaning of our air ducts. In every situation SERVPRO arrived quickly. I can't say enough great things about the people that work for SERVPRO! From the receptionist to the head of the Company!
I can't think of anything that could improve the performance in the future as it was a superb job.
Thank you! Crew did an excellent job.
The staff that I dealt with at my house AND over the phone were great very professional and knew how to do their jobs very well!!
Heaven forbid you ever have a messy disaster. If you do, I recommend that you call the folks at SERVPRO. They responded very quickly to help us clean up after a... water leak damaged our home. The entire team were knowledgeable, courteous, and professional. I can't say enough good about these folks.
Will be recommending to friends and family. You guys were awesome!
About Us
SERVPRO of Cape Girardeau & Scott Counties
is a locally, independently and professionally owned Fire & Water -- Cleanup & Restoration company. With over a century of combined experience, we’re your local #1 trusted leader in the restoration industry. Our team of heroes proudly serves the homes and businesses in the local communities of Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri. We are proud to be situated in the beautiful, vibrant Cape Girardeau community. From fire damage to water damage to storm damage to mold remediation to carpet cleaning, we know how to effectively and efficiently restore your home or business to make it “Like it never even happened.”
As a result of fire damage, water damage or any kind of natural disaster that may occur at your residential or commercial property, we fully understand the stress and headache it can cause. Situations as such can happen when you least expect it. To help mitigate the damage, and to help alleviate some of that stress and headache, SERVPRO of Cape Girardeau & Scott Counties responds quickly and faster to help prevent any secondary damage to your home or business. No damage is too small or too big for us. We offer 24/7 emergency water removal & flood cleanup repair services 365 days of the year. SERVPRO of Cape Girardeau & Scott Counties is with you + your home, with you + your family, and with you + your business. We’re there for you throughout your entire journey.
We firmly believe our employees are our greatest assets. And that’s why we continually invest in our heroes. We focus a heavy concentration on continuing education. This investment affords us the opportunity to better serve our customers every day. SERVPRO of Cape Girardeau & Scott Counties has a team of highly trained, experienced, knowledgeable and qualified employees. We offer certifications for our employees. Furthermore, we ensure we retain our IICRC (Institute of Inspection Cleaning and Restoration) certification. We have a competitive edge above the rest.
Aside from specializing in fire damage, water damage, storm damage, mold remediation, residential and commercial services, we also specialize in professional carpet cleaning services. SERVPRO of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning multiple years (2011, 2012, 2015, 2016, 2017 & 2018). The people voted, and they have chosen us as their premier carpet cleaning company. This didn’t happen by happenstance. This happened because of our knowledge, our advanced technology, our highly trained & courteous specialists, our reputation, our experience, our effective products, our exemplary customer service, our leadership team, our promptness. These are all reasons -- and many more -- why people choose SERVPRO of Cape Girardeau & Scott Counties.
Our giving spirit, our integrity, our commitment to our community, our Christian souls are deeply rooted in SERVPRO of Cape Girardeau & Scott Counties’ DNA. We continuously give back and sponsor local events and organizations in our community. Those qualities -- and so many more -- are instilled in us. We pride ourselves on being locally owned, the great work and service we provide our customers and our effective restorative methods. From our team of heroes out in the field to our front office to our marketing team to our leadership team, we all work together as a family to achieve a common goal: create happy customers. Teamwork always makes our dream work. Our exemplary customer service and professionalism are unparalleled. We make our customers our #1 priority. We have a service-first attitude. We believe in service through success. Therefore, we have a positive quality assurance program (QAP). If there is ever an issue, we work hard to resolve it professionally, quickly and effectively.
Get a FREE ESTIMATE for your home or business for any of the services SERVPRO of Cape Girardeau & Scott Counties provides. Call 573-339-1948 to schedule your service today. Or, simply fill out this short form.
OUR HISTORY
Richard Hastings’, Owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties, humble beginnings with SERVPRO started in 1980 in his home state of Delaware. After a lengthy amount of time as an employee, he decided to purchase the franchise. As SERVPRO as a whole continued to grow, there was an opportunity to add franchises. Richard decided to take a leap of faith; he sold his franchise to his sister and moved to be a SERVPRO pioneer in the state of Missouri. While he was building the first St. Louis franchise, he met his wife Sandy, and they got married in October of 1987. Sandy left her job at KETC (PBS network) in 1988 to join SERVPRO as President and Co-owner. The couple welcomed their beautiful daughter, Brittany, in 1991. Brittany and her husband Mac Davenport are also now co-owners of SERVPRO of Cape Girardeau & Scott Counties and have been with the company since 2016.
As opportunity presented itself once again, Richard sold the St. Louis franchise to start one in Sandy’s hometown of Cape Girardeau in September of 1992. To get the business off the ground, Richard would stay with his mother-in-law in Cape Girardeau when he got jobs while Sandy stayed with Brittany at their home in St. Louis, Missouri, until it was sold. Six months later, in March of 1993, all three of them were able to move into their new home, which was nestled in Southeast Missouri, right in the heart of the Cape Girardeau community.
Together, Richard, Sandy, Brittany, and Mac have built SERVPRO of Cape Girardeau & Scott Counties into the million-dollar business it is today. It’s been a great 29 years in this community, and we are looking forward to longevity. We are working hard every day to achieve and exceed our goals and to help make the SERVPRO® brand into a billion-dollar restoration company. We are on the quest to become the world’s best restoration company. Help us get there by allowing us to serve you in your time of need.
