Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Douglas & Ottertail Counties
Service Areas
Your Local Fire Restoration Company
It’s been said that fire and language are what separate man from beast. Yet this thing that makes mankind mankind is also dangerous and destructive. To a home or business, fire can wreak havoc and disrupt life.
Our SERVPRO team exists to address fire damage and to, as the SERVPRO saying goes, make it "Like it never even happened.”
Fire damage has two parts: shock and response. Once the shock has subsided, the damage is addressed, from the fire, the soot and smoke and burned material, and from the fire fighting efforts, the water soaking the property.
Our SERVPRO of Douglas & Otter Tail Counties is here to help, let us.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Douglas & Ottertail Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Isaac was incredible to work with. He was so kind, helpful and explained each step of the process. Chris and TJ were also amazing, responded so quickly and kept things moving, clean and orderly. Would highly recommend.
I never imagined being faced with a having a house fire and needing to navigate moving out, cleanup, and reconstruction. SERVPRO met with me the day of the fire and we put a plan together. The expertise, service excellence and guidance was beyond anything I could have hoped for. They made a very complex process much simpler and helped me navigate every step - large and small. It made something that was terrible into something that was manageable. Having a number of people in your house everyday, working on your behalf and trying so hard to get you back home ... Wow and THANK YOU! I am forever grateful.
AH!mazing! Fantastic individuals! Thoughtful, patient, kind, respectful, phenomenal follow-up and follow through! I can’t find any constructive criticism to provide. Top-notch! Thank you SERVPRO!
They are a great team. Quick response and very easy to work with.
The staff at SERVPRO were so accommodating to our needs and working around us while we still lived in the renovation. I am beyond impressed with the professionalism in the SERVPRO Crew. They have exceeded our expectations and made this an easy process. I will definitely recommend them to anyone who needs good quality care.
Carpet cleaning of our large loft and stairs…Nicole and Zac were able to get numerous stains out and make our carpet look new! We appreciate their hard work and attention to detail. Thank you!
They were diligent and very nice to deal with. They did what they promised and did a great job. Thanks!
The company sent over Nicole, Rachel, Mason and Renee. They were the best of the best. They were prompt, polite, worked hard and did an excellent job of cleaning. I could not have chosen better people to do the work. They are a wonderful team. Thank you so very much.
Faster to any disaster isn't just a tag-line for this company. Good job guys.
About Us
OUR STORY
SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
