Mold Removal and Remediation Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of Douglas & Ottertail Counties
Service Areas
Have a Mold Problem?
Under the right conditions mold grows. What begins as a small but persisting water leak can then lead to a mold infestation. Mold has made the headlines and for good reasons, mold can cause health effects and should be addressed with precision and care.
Mold is not something you want to leave unchecked. Mold does not fix itself, it needs to be addressed by the right techniques and the right skills.
SERVPRO of Douglas & Otter Tail Counties has the skilled technicians with the right training to address your mold problem.
Throughout the greater Alexandria area many properties, both residential and commercial, have mold lurking beneath the surface.
Let us help!
What Is the Mold Remediation Process?
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
High integrity, efficient, and timely are the keys terms to describe this business! Brady was able to assist with a slight mold problem and provided tips on how to prevent future spread. He demonstrated great professionalism and knowledge. Highly recommend this company to anyone with odors or mold trapped within their home!
I had a basement issue and some concerns with the issue. I called Trevor with SERVPRO to come inspect and give me an idea of what I should do, Trevor was very prompt with meeting me that night to look at what my issue was. He was very honest and very professional with his inspection and what he thought the problem was and how to move forward. Thank you Trevor for your knowledge and professionalism! I would highly recommend Trevor and his team. I won't hesitate to call him again if something were to arise again.
Isaac was incredible to work with. He was so kind, helpful and explained each step of the process. Chris and TJ were also amazing, responded so quickly and kept things moving, clean and orderly. Would highly recommend.
I never imagined being faced with a having a house fire and needing to navigate moving out, cleanup, and reconstruction. SERVPRO met with me the day of the fire and we put a plan together. The expertise, service excellence and guidance was beyond anything I could have hoped for. They made a very complex process much simpler and helped me navigate every step - large and small. It made something that was terrible into something that was manageable. Having a number of people in your house everyday, working on your behalf and trying so hard to get you back home ... Wow and THANK YOU! I am forever grateful.
AH!mazing! Fantastic individuals! Thoughtful, patient, kind, respectful, phenomenal follow-up and follow through! I can’t find any constructive criticism to provide. Top-notch! Thank you SERVPRO!
They are a great team. Quick response and very easy to work with.
The staff at SERVPRO were so accommodating to our needs and working around us while we still lived in the renovation. I am beyond impressed with the professionalism in the SERVPRO Crew. They have exceeded our expectations and made this an easy process. I will definitely recommend them to anyone who needs good quality care.
Carpet cleaning of our large loft and stairs…Nicole and Zac were able to get numerous stains out and make our carpet look new! We appreciate their hard work and attention to detail. Thank you!
They were diligent and very nice to deal with. They did what they promised and did a great job. Thanks!
About Us
OUR STORY
SERVPRO of Douglas & Otter Tail Counties is your local go to Emergency Water and Fire Restoration company. Independently owned by Trevor Rossum since 2016, we are committed to being a reliable and skilled partner to help family and businesses in the community recover.
Before becoming a business owner, Trevor sold healthcare software. He learned about SERVPRO at a tradeshow as a vendor. While at the tradeshow, he knew he wanted to become involved with the restoration industry and decided to shift his focus to owning a business and helping people in times of need. When Trevor is not working, he enjoys spending time with his wife and kids, attending his two kids' sporting events, and golfing!
“The greatest reward of my job is getting the opportunity to serve our customers with empathy and compassion while they are experiencing the aftermath of an emergency.” --- Trevor Rossum
OUR TEAM
Our technicians are ready to meet your daily needs whenever disaster strikes. Our staff is highly trained in property damage restoration. We regularly train our team members to be skilled in theoretical and hands on practical work. Our teams have the relevant IICRC-industry certifications and are ready to tackle your most challenging project. Whether it is day or night, SERVPRO of Douglas and Otter Tail Counties is here to help!
OUR SERVICES
We offer a wide range of services to our communities including, but not limited to, commercial and residential fire, smoke and soot damage, mold mitigation and restoration, water restoration, biohazard cleanup, commercial cleanup, deodorizing, reconstruction, and more. Whether you face an overflowing toilet or a natural disaster, our team is ready for whatever happens.
We understand the worry and angst that is associated with water and fire damage, and this is our commitment to you: we will work to minimize interruption to your life and quickly make it “Like it never even happened.”
OUR PURPOSE
"To positively impact the lives of our customers & employees by providing excellent service while modeling compassion, accountability and respect."
OUR VALUES
CARE - Compassion, Accountability, Respect, Excellence
