Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Big Rapids / Fremont

Our Google Reviews
(231) 796-2342
4.9
(119 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Big Rapids / Fremont we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO, Much thanks to all of you. You made a bad day a bit better, we appreciate all you did for us.

Lisa O
Newaygo

These guys do great work! Thanks again

Eric C
Grand Rapids

They did an outstanding job for me and my family!

Chad K
Walkerville

A note to express my gratitude to everyone at SERVPRO, Lynette was so kind and calming. All were wonderful from removing the water in the basement, moving and replacing the furniture to cleaning the carpet! Thank you to CHAD-NATHAN-BOB-CASEY and ALL. It does look "Like it never even happened."

Agnes B
Grand Rapids

Shout out to SERVPRO! Your staff from the first phone call to the finished job, I was very impressed! I totally recommend you guys!

Robert R
Belmont

You guys were very Pleasant & Professional and Lynette was very helpful on phone.

Joshua J
Ada

Thank you SERVPRO of NE GR for coming to the rescue to dry out our soaked wood floors. The staff was professional every step of the way. I will recommend this group to family and friends. THANK YOU!

Erin W
Rockford

Recently I called SERVPRO hoping to get some advice over the phone regarding getting rid of a strong lingering oder under my daughter's kitchen sink--caused by a spilled bottle of Goo Gone. The contents had leaked through a hole in the bottom of the cupboard onto the subfloor and seemed impossible to eliminate. I spoke to Simon over the phone and he was extremely helpful in giving me some techniques to use--and to NOT USE-- in resolving the issue.

I took his advice and it worked. So THANKS SIMON for your professional advice and customer friendly approach. I would definitely recommend these guys!!

Dick A
Rockford

These are quality people who do excellent work! Thanks SERVPRO

Sarah L
Grand Rapids

SERVPRO, Much thanks to all of you. You made a bad day a bit better, we appreciate all you did for us.

Lisa O
Newaygo

These guys do great work! Thanks again

Eric C
Grand Rapids

They did an outstanding job for me and my family!

Chad K
Walkerville

A note to express my gratitude to everyone at SERVPRO, Lynette was so kind and calming. All were wonderful from removing the water in the basement, moving and replacing the furniture to cleaning the carpet! Thank you to CHAD-NATHAN-BOB-CASEY and ALL. It does look "Like it never even happened."

Agnes B
Grand Rapids

Shout out to SERVPRO! Your staff from the first phone call to the finished job, I was very impressed! I totally recommend you guys!

Robert R
Belmont

You guys were very Pleasant & Professional and Lynette was very helpful on phone.

Joshua J
Ada

Thank you SERVPRO of NE GR for coming to the rescue to dry out our soaked wood floors. The staff was professional every step of the way. I will recommend this group to family and friends. THANK YOU!

Erin W
Rockford

Recently I called SERVPRO hoping to get some advice over the phone regarding getting rid of a strong lingering oder under my daughter's kitchen sink--caused by a spilled bottle of Goo Gone. The contents had leaked through a hole in the bottom of the cupboard onto the subfloor and seemed impossible to eliminate. I spoke to Simon over the phone and he was extremely helpful in giving me some techniques to use--and to NOT USE-- in resolving the issue.

I took his advice and it worked. So THANKS SIMON for your professional advice and customer friendly approach. I would definitely recommend these guys!!

Dick A
Rockford

These are quality people who do excellent work! Thanks SERVPRO

Sarah L
Grand Rapids

About Us

Our History

With over 15 years of experience, SERVPRO of Big Rapids/Fremont has been serving Big Rapids, Fremont, Hart, Pentwater, Newaygo, Grant, Shelby, White Cloud, and Canadian lakes Michigan + its neighboring cities for years. Through experience and compassion, we have gained a reputation as the premier restoration service in our community. Owners Brent and Jessica Griffioen go above and beyond for their clients and employees, treating everyone as a part of their family. The same compassion applies to the services our franchise location offers. We understand that every job is unique and must be handled delicately to ensure that all parties are satisfied when the process is over.

Commitment to Our Community

We work with both homeowners and local businesses to offer the highest possible standard of professionalism and safety. We pride ourselves on the honest inspections for your home with concerns of damage from anything from water to bio-hazard issues. We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts. We have developed relationships with insurance companies that create an easy work environment within your home that makes your policy claims efficient and worry free. Our company goal is to help minimize the interruption and make your disaster “Like it never even happened.”

Full Service

SERVPRO of Big Rapids/Fremont specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage. We also specialize in Mold remediation, Biohazard clean up, Hoarder clean up, and Vandalism restoration. Additionally, our professional employees are also the experts in Coronavirus cleaning services, and have been trained to follow the highest standard of clean while also following CDC guidelines. 

Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Big Rapids/Fremont. 

Why SERVPRO?

Our motto is "Like it never even happened." We offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business, and have gained the reputation as the premier water, fire and mold remediation services in the Big Rapids/Fremont Michigan community.



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brent & Jessica Griffioen
Brent & Jessica Griffioen
Owners of SERVPRO of Big Rapids / Fremont

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.