Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Big Rapids / Fremont is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
I would like to give a huge shout out to our project manager, Joel. He honestly went above and beyond with communicating every single step for our water damages. What is still a very overwhelming situation, he talked to us every step of the way, and did not make us feel stupid or silly for asking questions that would probably be normal every day questions for him, but new situations for us. He handled our home with utmost care. Thomas and Logan were also really great to work with. We appreciate your team so much. Thank you for taking a very difficult situation, and handling it with professionalism.
I have had two interactions with Servpro in two different states and I have nothing but good things to say about Servpro. Most recently I had a young man named Joel Rose come to my house for an inspection and estimate, he was very professional and did a great job. I will be using them to remedy my issue. If I need further assistance I definitely know who to call ,,,, Joel Rose and Servpro in Big Rapids Mi.
I would highly recommend this company and definitely use them again if ever needed. Our basement flooded and they were here so quickly/same day! Adam was amazing at keeping us updated and was very thorough. Adam and his team were wonderful to work with and we appreciate all their help!
Adam was absolutely amazing. He came out to give the estimate very quickly and had a team in within a couple days to start the work. They also had to take out a step on my stairs to get the mold and Adam replaced it even though it didn’t fall under his job description. Great service!
Would definitely use this company again. Basement flooded and they where here within an hour easily! Immediately took over and put me at ease. We were able to sit back and let them do everything needed. Not only clean up but setting equipment, and walking mats over flooring. Plus the DAILY communication thru the whole process, and they communicated with our insurance as well. High props to.. Joel, Adam, Will and Austen.
Tony/Adam and crew were amazing! Everyone was knowledgeable, respectful and friendly. Even though my basement was flooded, they made the experience bearable. What an amazing crew.
Let’s be honest - nobody wants to have to see these guys lol. It was no pleasure of mine to meet them under the circumstances we met. HOWEVER, I’m so grateful that Adam and his team were the ones we called to help us clean up the mess from our sump pump failing, flooding the basement to our new home. I couldn’t have asked for a kinder, more empathetic group of guys. They took their time cleaning up our home. They were careful and cautious of all our belongings, constantly checking in with us during the cleanup process to ensure they remained courteous of our expectations. They were very mindful of our young children, and did what they could to keep the noise down to allow them to sleep in the middle of the night. They treated our home the way they would have treated their own homes, you could tell. I would recommend Serv Pro to anyone who needs restoration done in an emergency. It’s never a fun experience, but if you have to go through it, go through it with a group of people who care. I hope to never have to call them back lol, but if I do, I know I’m in good hands with Adam and his team. Thanks for everything, guys! 😊
I am writing to express our appreciation for the outstanding service provided by ProServ following the fire and water damage at our cottage. Due to a chimney fire. From the first assessment to the final cleanup, their team demonstrated professionalism, efficiency, and GREAT ATTENTION to detail. They arrived promptly, carefully assessed the damage, and worked tirelessly to restore our property. Their expertise in handling both fire and water damage was evident, and they went above and beyond to ensure everything was cleaned, dried, and safe. Adam the project manager at the Big Rapids location kept us informed and updated with progress while under tremendous stress from other jobs due to the extreme cold we had this year for a long period of time. Also a special thanks to the hard workers Jose and Logan who literally used q-tips to clean things and dealt with my husband and I coming up and asking questions periodically. Unfortunately I do not remember the other guys name. I was kinda overwhelmed at first. But they were always patient, pleasantly happy for working in that environment and helpful. Thanks to ProServ, our cottage has been restored to excellent condition, and we have peace of mind knowing the job was done thoroughly and correctly. I highly recommend ProServ to anyone in need of restoration services.
We are VERY happy with the ServPro Big Rapids team in their fast-response remediation planning, actions and outstanding daily follow-up inspections. Our house is dry and safe from any lingering water damage impact. Caleb, Logan and Joel are a fantastic team! Thank you for all you did to help us.
