Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rockville and Silver Spring North we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
Carlos Aquilar and his crew were extremely thorough and professional in all aspects. They answered all of my questions patiently and treated me with kindness and respect. Carlos is a superb leader for his team of Milton and Maria and it is obvious that they all have mutual regard and respect for one another. I hope that I do not need services of this type in the future but if I do I would call this branch of SERVPRO. In a crisis situation it is not easy to maneuver but they were incredibly kind and gracious. They made me feel at ease. Thank you!
Mr. Carlos Aguilar was immensely professional and helpful. He and his team made sure I had all the information about their process and what to realistically expect after the excessive water damage to my home. I truly appreciated him and his team’s diligence and efficient efforts during this challenging experience for me and my daughter. Kudos to Mr. Carlos, his team, and SERVPRO!
Had to call on the SERVPRO® team for my own home that had a waterline leak that flooded the kitchen into the basement on New Year’s Day no less! The crew arrived within an hour, explained the mitigation process and got immediately to work.
I am highly impressed with the professionalism, follow up and quality of this restoration company’s services. I’ve gotten to know Trinh who works on their team and would recommend them to anyone needing their services!
I had extensive water damage and was given phenomenal service by SERVPRO of Rockville and SERVPRO of Laurel. This occurred over a period 5 months and required multiple teams. Each team did an amazing job returning my condo better and new, "like it never even happened."
Massive thank you to Megan Sweeney, Carson Okay, and Candace Tash for all the behind the scenes coordination and communication. They took the time to keep me in the loop, explained what was going on, and were always ready to be on the phone with me.
Another massive thank you to Alex Marquez and his repair team to make everything look brand new, Carlos and his team to move my belongings in and out for repairs, and Javier and his team for mitigation and careful demolition and removal. They communicated with me throughout each process and listened to my concerns. I appreciate what everyone has done at SERVPRO® to help and I would recommend this branch to anyone needing mitigation and repair services.
Carlos M. and his team did a great job addressing the water damage in my house! Thank you SERVPRO!
Carlos A. and Joel B. came as soon as possible to help. They were professional from the very beginning to the end. Provided great quality of service with an excellent work ethic and customer service. They went above and beyond to explain their procedure, policies and findings during their work. I am very satisfied with their service and professionalism. Highly recommend them two to service our home!
So grateful to Oscar B. and his crew from SERVPRO for coming to our rescue after a water connection failed overnight in an upstairs bathroom flooding most of upstairs and down into the garage and family room. Oscar and crew have been completely professional and explained everything that needed to be done and accomplished it as quickly as possible. Oscar was a voice of calm in the face of what was for us, a disaster. I would highly recommend everyone in need use their services!
Carlos A. and his team are incredible! At 3am had a massive flood and pipe broken. He came the same day, full game plan, with his crew. Within a few hours we knew the cause and a full layout of the home and wet spots. He went right to work. His guys are diligent and on top of it! And Carlos is so professional!!!
Diego, Caesar and the crew were fantastic! I'm grateful that they were pleasant to work with and that they did a great job with the mold removal. Quick, responsive and professional! Thank you!
