
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Rockville and Silver Spring North
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
I’m so grateful for the quick response from SERVPRO when my house was damaged by flooding.
Carlos Aguilar and his team have been excellent throughout the entire process. They arrived quickly, removed all the trash and debris, and carefully explained every step of the work to me so I knew what was happening. They completely removed my damaged floors, walls, and cabinets, and handled everything professionally and efficiently.
I highly recommend SERVPRO - Carlos Aguilar’s team for anyone dealing with water damage or home restoration. Thank you for making a stressful situation so much easier!
Carlos Aquilar and his crew were extremely thorough and professional in all aspects. They answered all of my questions patiently and treated me with kindness and respect. Carlos is a superb leader for his team of Milton and Maria and it is obvious that they all have mutual regard and respect for one another. I hope that I do not need services of this type in the future but if I do I would call this branch of SERVPRO. In a crisis situation it is not easy to maneuver but they were incredibly kind and gracious. They made me feel at ease. Thank you!
Mr. Carlos Aguilar was immensely professional and helpful. He and his team made sure I had all the information about their process and what to realistically expect after the excessive water damage to my home. I truly appreciated him and his team’s diligence and efficient efforts during this challenging experience for me and my daughter. Kudos to Mr. Carlos, his team, and SERVPRO!
Had to call on the SERVPRO® team for my own home that had a waterline leak that flooded the kitchen into the basement on New Year’s Day no less! The crew arrived within an hour, explained the mitigation process and got immediately to work.
I am highly impressed with the professionalism, follow up and quality of this restoration company’s services. I’ve gotten to know Trinh who works on their team and would recommend them to anyone needing their services!
I had extensive water damage and was given phenomenal service by SERVPRO of Rockville and SERVPRO of Laurel. This occurred over a period 5 months and required multiple teams. Each team did an amazing job returning my condo better and new, "like it never even happened."
Massive thank you to Megan Sweeney, Carson Okay, and Candace Tash for all the behind the scenes coordination and communication. They took the time to keep me in the loop, explained what was going on, and were always ready to be on the phone with me.
Another massive thank you to Alex Marquez and his repair team to make everything look brand new, Carlos and his team to move my belongings in and out for repairs, and Javier and his team for mitigation and careful demolition and removal. They communicated with me throughout each process and listened to my concerns. I appreciate what everyone has done at SERVPRO® to help and I would recommend this branch to anyone needing mitigation and repair services.
Carlos M. and his team did a great job addressing the water damage in my house! Thank you SERVPRO!
Carlos A. and Joel B. came as soon as possible to help. They were professional from the very beginning to the end. Provided great quality of service with an excellent work ethic and customer service. They went above and beyond to explain their procedure, policies and findings during their work. I am very satisfied with their service and professionalism. Highly recommend them two to service our home!
So grateful to Oscar B. and his crew from SERVPRO for coming to our rescue after a water connection failed overnight in an upstairs bathroom flooding most of upstairs and down into the garage and family room. Oscar and crew have been completely professional and explained everything that needed to be done and accomplished it as quickly as possible. Oscar was a voice of calm in the face of what was for us, a disaster. I would highly recommend everyone in need use their services!
Carlos A. and his team are incredible! At 3am had a massive flood and pipe broken. He came the same day, full game plan, with his crew. Within a few hours we knew the cause and a full layout of the home and wet spots. He went right to work. His guys are diligent and on top of it! And Carlos is so professional!!!
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
