About Us
SERVPRO of Rockville and Silver Spring North is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- IICRC Certified Firm
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- OCT - Odor Control Technician
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- SCT - Subrogation Claims Training
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
Payment Info
The following cards are accepted:Awards
- Founder's Bronze: Outstanding 2016 Sales Performance
- Chairman's Silver: Outstanding 2013 Sales Performance
- Hispanic Chamber of Commerce Montgomery County Business of the Year
- SERVPRO Franchise of the Year
- Chairman's Silver: Outstanding 2011 Sales Performance
- Greater Rockville Chamber of Commerce Large Business of the Year Rockstar Award
- Chairman's Bronze: Outstanding 2012 Sales Performance
- Chairman's Platinum: Outstanding 2014 Sales Performance
- Founder's Gold: Outstanding 2015 Sales Performance
Affiliations
- American Bio Recovery Association - ABRA
- National Air Duct Cleaners Association – NADCA
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
Carlos Majata and his team did an amazing job for me. My laundry machine broke and ruined the flooring on 3 floors including the tile in the laundry room. Carlos and his team came quickly and set up all the remediation equipment, responded to all my questions thoroughly, and left my house perfectly cleaned. They were very pleasant and supportive through the entire process. I cannot recommend them highly enough.
Very professional, address all my concerns, Carlos Majata and his crew was great to work with.
Oscar was quick, clean, and efficient with our carpets after a water leak in our apartment. Very much appreciated 🙏
I reported water damage to my unit at Leisure World and three reps (Oscar Borjas and his fellow workers) appeared so rapidly I could hardly believe it. They took care of the damage and made arrangements to follow-up when all is dry again in two days. Highly recommended!
Carlos Majata and his team were very helpful in mitigating a mold issue and were available within 2 hours of being notified, even late on a Saturday night. They took the time to explain the process and issue and were great company. Thank you Carlos and to your team as well!
Very responsive on a Friday evening for water damage from an HVAC leak. Fast and efficient in set up and pick up.
Carlos Aguilar. Thank you for your help Carlos. we appreciate it.
Carlos Aquilar was an exceptional service provided who explained everything extremely well
Carlos Majata was very informative, helpful, and empathetic. They came right away. I would call them again!