About Us
SERVPRO of Rockville and Silver Spring North is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.
Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.
As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!
Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.
Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.
If you would like to schedule service for your home or business, please call us today!
Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust.
Service Area
Certifications
- RRRP - Lead-Based Paint Activities and Renovation
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- SCT - Subrogation Claims Training
- IICRC Certified Firm
- CCT - Carpet Cleaning Technician
- ECTP - Employee Certification Training Program
- RRT - Carpet Repair & Reinstallation Technician
- WRT - Water Damage Restoration Technician
- OCT - Odor Control Technician
Payment Info
The following cards are accepted:Awards
- Founder's Bronze: Outstanding 2016 Sales Performance
- Chairman's Silver: Outstanding 2013 Sales Performance
- Hispanic Chamber of Commerce Montgomery County Business of the Year
- SERVPRO Franchise of the Year
- Chairman's Silver: Outstanding 2011 Sales Performance
- Greater Rockville Chamber of Commerce Large Business of the Year Rockstar Award
- Chairman's Bronze: Outstanding 2012 Sales Performance
- Chairman's Platinum: Outstanding 2014 Sales Performance
- Founder's Gold: Outstanding 2015 Sales Performance
Affiliations
- American Bio Recovery Association - ABRA
- National Air Duct Cleaners Association – NADCA
- Institute of Inspection, Cleaning and Restoration Certification – IICRC
What our
customers are saying
Oscar B. Addressed a leak we had coming into our apartment. He identified the point of the leak very quickly. He then initiated the actions needed to be taken. The whole effort was done with professionalism, courtesy, candor. Highly recommend him and ServPro.
Oscar B and his crew came in for the rescue in a Sunday when my kitchen flooded. They were very professional and thorough at explaining everything that needed to be taken care of and did a great job.
Very through with explaining the entire process and with getting the process moving to get us whole again. Very helpful and great communication.
Carlos Aguilar was very professional about his job. He is a excellent Supervisor. His team listen to his order.
The crew majata was awesome they did a thorough job and was prompt and polite they knew what they were doing and was very helpful
Oscar and his team were on time, professional, and located the problem. Everything was explained a clear terms.
Excellent job from Oscar B. and the team! Oscar explained all issues when he arrived and when he completed the job and answered all questions!
Great service, very professional and organized. They explained the procedure and provided follow up service. Recommend Oscar B. (Lead) And Eduardo
Great excellent customer service by Oscar B !!