Michelle & Jorge Gutierrez
Michelle & Jorge Gutierrez
Owners of SERVPRO of Rockville and Silver Spring North

About Us

SERVPRO of Rockville and Silver Spring North is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.

Here to Help® 24/7

SERVPRO of Rockville and Silver Spring North
Our Google Reviews
(301) 340-1313
4.9
(1759 reviews)

About Us

SERVPRO® of Rockville-Olney and SERVPRO® of Silver Spring North have been serving Montgomery County, Maryland for 41 years and counting.

Eric Thompson created the stepping stones of success for these franchises. Eric’s daughter, Michelle Gutierrez, joined the SERVPRO franchises 18 years ago. Alongside Michelle is her husband, Jorge Gutierrez, who joined the team 10 years ago. With our online ratings being a 4.9 out of 5, and hundreds of online reviews, this success can be directly attributed to our commitment to our customers and their satisfaction through every phase of mitigation, reconstruction, remediation or restoration.

As our team has grown over the years, our efforts have remained the same: We aim to be “Faster to Any Size Disaster,” so we can restore your properties “Like it never even happened.” And we do that by putting you -- our customers -- first!

Our response teams at SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North understand the stress and worry that come with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North, along with our sister franchises SERVPRO of Laurel and SERVPRO of Greenbelt NE/Beltsville E, are a full-service restoration company that specializes in the cleanup, restoration & reconstruction of residential and commercial property after a fire, smoke or water damage. We also mitigate mold and mildew, and biohazards from your home or business.

Additionally, we offer thorough cleaning of homes, businesses small and large, with our Certified: SERVPRO® Cleaned program that is especially beneficial during the Covid-19 pandemic. Certified: SERVPRO® Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions and remediation processes, we're helping businesses across the country reopen safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned!


Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North. We remain available and ready 24/7.

If you would like to schedule service for your home or business, please call us today!

Serving Montgomery County, Maryland for 40+ years, SERVPRO of Rockville-Olney and SERVPRO of Silver Spring North are the cleaning and restoration brands you know and trust. 

Service Area

Rockville, MD | Silver Spring, MD | Olney, MD | Redland, MD | Burtonsville, MD | Brookeville, MD | Derwood, MD | Laytonsville, MD | Sandy Spring, MD | Ashton, MD | Norbeck, MD | Brinklow, MD | White Oak, MD | Colesville, MD | Cloverly, MD | Ednor, MD | Spencerville, MD | Fairland, MD | Kemp Mill, MD | Burnt Mills Village, MD

Certifications

  • IICRC Certified Firm
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • SCT - Subrogation Claims Training
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician

Payment Info

The following cards are accepted:

Awards

  • Founder's Bronze: Outstanding 2016 Sales Performance
  • Chairman's Silver: Outstanding 2013 Sales Performance
  • Hispanic Chamber of Commerce Montgomery County Business of the Year
  • SERVPRO Franchise of the Year
  • Chairman's Silver: Outstanding 2011 Sales Performance
  • Greater Rockville Chamber of Commerce Large Business of the Year Rockstar Award
  • Chairman's Bronze: Outstanding 2012 Sales Performance
  • Chairman's Platinum: Outstanding 2014 Sales Performance
  • Founder's Gold: Outstanding 2015 Sales Performance

Affiliations

  • American Bio Recovery Association - ABRA
  • National Air Duct Cleaners Association – NADCA
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC

What our
customers are saying

Majatas crew i am very please whit the work that carlos did in my house i highly recomend

Lesley Craig

Majata did an amazing job! He and his crew were so professional. They went above and beyond!

Laura Proctor

Javier and his team did a great job cleaning up after a sewer backup. Always on time and very efficient.

James H

Oscar B and two his colleagues work great job!

Vil Space

Oscar and his team were extremely helpful and quick to assist when my condo flooded. They help dry the carpets

Alfred P (Alfsnowball)

Carlos Aguilar is fantastic, excellent communicator. He is an MVP. I will recommend your company anytime based on how professional he treated me.

Dorrell Brooks

Carlos Aguilar Great guy. Easy to work with. Commanded his workers exceptionally well. Everything went smoothly. He’s the best. MVP award

scott polk

We had water damage from a broken main water line and Carlos Aquilar from ServPro responded within only a few hours with his team and cleaned everything up. They were professional, friendly and very informative on how to manage the damage through final restoration. I highly recommend them!

Chris Keenan

Carlos Aguilar was the best. He has now helped me a second time. He’s the GOAT!

Pokemon Game
Variant served: ControlVariant served: Test