Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Monroe / West Monroe

Our Google Reviews
(318) 345-5121
4.8
(143 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Monroe / West Monroe we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Super satisfied! Great group of people!

Troy and Robyn F.
Kennedale

SERVPRO's Calvin Blunt was extremely helpful and courteous.

Michele M.
Ruston

On a scale of 1 to 10, I'm just sad I couldn't give 11's!

Jimmie S.
Bearden

We thought our home was nearly destroyed, but your team performed a miracle.  It's cleaner now than before the flood. You've done a beautiful job.  Can't thank you enough.

Bill P
Minden

My wife especially was very impressed with how careful the workers were in moving equipment through the house and handling her valuables. Thank you SERVPRO of South Shreveport.

Paul S
Minden

I would be happy to refer or tell about my experience to any of your potential customers. Shane Snyder treated us like he was one of our family members, excellent customer service. 

Debbie S
West Monroe

Think SERVPRO did a wonderful job. Would recommend them to anyone.

Freddy F
Downsville

(Staff) was very professional and courteous.

Carol C.
West Monroe

Great job by everyone. Thanks!!!

Cathy D
St. Joseph

Super satisfied! Great group of people!

Troy and Robyn F.
Kennedale

SERVPRO's Calvin Blunt was extremely helpful and courteous.

Michele M.
Ruston

On a scale of 1 to 10, I'm just sad I couldn't give 11's!

Jimmie S.
Bearden

We thought our home was nearly destroyed, but your team performed a miracle.  It's cleaner now than before the flood. You've done a beautiful job.  Can't thank you enough.

Bill P
Minden

My wife especially was very impressed with how careful the workers were in moving equipment through the house and handling her valuables. Thank you SERVPRO of South Shreveport.

Paul S
Minden

I would be happy to refer or tell about my experience to any of your potential customers. Shane Snyder treated us like he was one of our family members, excellent customer service. 

Debbie S
West Monroe

Think SERVPRO did a wonderful job. Would recommend them to anyone.

Freddy F
Downsville

(Staff) was very professional and courteous.

Carol C.
West Monroe

Great job by everyone. Thanks!!!

Cathy D
St. Joseph

About Us

SERVPRO® of Monroe/West Monroe is independently owned and operated by D E Investments, Inc. We operate four franchise businesses located in Louisiana and Arkansas. We currently employ 75 full-time employees and have been in business since 1996.

We are proud members of the Disaster Recovery Team® with the ability to mobilize on short notice with experienced manpower and specialized equipment to respond nation-wide to large disasters.

D E Investments, Inc. currently holds a GSA Federal Supply Schedule contract (Contract No. GS-10F-0017X, Schedule 899-8) under the current Multiple Award Schedules Program offering emergency response and environmental cleanup services to the Government-wide community. Government agencies are invited to visit the gsaadvantage.gov web site for pricing and for more information.

SERVPRO® of Monroe/West Monroe is owned by Don Legg and Ed Aydlett. They have been co-owners of the business for the past 15 years.

Ed Aydlett has a Bachelors Degree in Civil Engineering from Virginia Polytechnic Institute and State University. He practiced engineering and worked in construction management; he has been involved for 27 years as a business owner in the building maintenance and restoration field.

Don Legg has a Bachelors Degree in Finance from the University of Louisiana at Monroe. He teaches remediation certification courses to the insurance industry in Louisiana and Arkansas. Ed and Don have both managed large loss projects for the government and city and state entities, as well as for the insurance industry.

Under Ed and Don's leadership the company has grown from an entry-level franchise to ranking in the top ten franchises nationwide for the past several years.

Donald & Corbin Legg
Donald & Corbin Legg
Owners of SERVPRO of Monroe / West Monroe

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.