SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Greater Covington and Mandeville

Our Google Reviews
(985) 871-5375
4.8
(125 reviews)

Service Areas

Covington, LA | Mandeville, LA | Madisonville, LA | Folsom, LA | Abita Springs, LA | Lacombe, LA | Ramsay, LA

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Staff was professional, courteous, and timely. 

Cynthia
Independence

Everyone was great. Wonderful job! 

Mildred
Mandeville

We had a water leak from our dishwasher which resulted in our floors buckling. SERVPRO was great. They came quickly and came back everyday to check the dryness! Very prompt, friendly, and professional!

Cathy
Slidell

We used SERVPRO of Greater Covington and Mandeville to clean our office carpet. The guys were fast and the carpet looked new again, and the price was lower than I expected.

Michael W.
Mandeville

Harley, Cicerona, and Stuart were amazing. I couldn’t have asked for a better team to come out and help us in a time when we felt lost. I am truly grateful for these 2 wonderful women! They were so honest and really cared about our family! So compassionate about what we were going through. AWESOME company! AWESOME people!

Cecile R.
Madisonville

They arrived on time, were courteous, knowledgeable and helpful. They showed up when they said they would, and called to let me know they were in the area. Jason was great with my grandbaby and dog - which was really sweet and made the process less stressful. Thank you.

E.B.
Mandeville

Very polite and knowledgeable. Took the time to clean well. Explained everything thoroughly. 

Rebecca
Mandeville

The team members of SERVPRO of Greater Covington and Mandeville made a stressful situation much less nerve-wracking with their professionalism, efficiency, knowledge, and humor. Definitely would recommend this company to others!

Jennifer
Covington

Everyone was very professional and worked hard on the job. 

Lisa
Covington

Staff was professional, courteous, and timely. 

Cynthia
Independence

Everyone was great. Wonderful job! 

Mildred
Mandeville

We had a water leak from our dishwasher which resulted in our floors buckling. SERVPRO was great. They came quickly and came back everyday to check the dryness! Very prompt, friendly, and professional!

Cathy
Slidell

We used SERVPRO of Greater Covington and Mandeville to clean our office carpet. The guys were fast and the carpet looked new again, and the price was lower than I expected.

Michael W.
Mandeville

Harley, Cicerona, and Stuart were amazing. I couldn’t have asked for a better team to come out and help us in a time when we felt lost. I am truly grateful for these 2 wonderful women! They were so honest and really cared about our family! So compassionate about what we were going through. AWESOME company! AWESOME people!

Cecile R.
Madisonville

They arrived on time, were courteous, knowledgeable and helpful. They showed up when they said they would, and called to let me know they were in the area. Jason was great with my grandbaby and dog - which was really sweet and made the process less stressful. Thank you.

E.B.
Mandeville

Very polite and knowledgeable. Took the time to clean well. Explained everything thoroughly. 

Rebecca
Mandeville

The team members of SERVPRO of Greater Covington and Mandeville made a stressful situation much less nerve-wracking with their professionalism, efficiency, knowledge, and humor. Definitely would recommend this company to others!

Jennifer
Covington

Everyone was very professional and worked hard on the job. 

Lisa
Covington

About Us

Our History

Stuart Andrus first opened SERVPRO® of Greater Covington and Mandeville in 2009 with the help of his nephew, one green van, and a few pieces of equipment. Since then, our team has grown to be the largest full-time restoration crew on the Northshore operating from a 15,000 sq. ft. climate-controlled building with hundreds of pieces of professional restoration equipment. We have now helped thousands of homeowners and business owners throughout St. Tammany Parish and the entire Greater New Orleans region. 

Our Commitment to Our Community

St. Tammany Parish is a special place to live and work. We are happy to be the #1 trusted restoration provider for our community and we strive to give back as much as possible. We frequently sponsor local charity events, host blood drives at our office, and teach continuing education classes for insurance professionals. For our local business community, we offer no-charge disaster planning services to teach their teams how to properly respond during an emergency. 

SERVPRO® of Greater Covington and Mandeville is a proud member of the St. Tammany Chamber of Commerce, Northshore Home Builders Association, Northshore Claims Association, Covington Business Association, and New Orleans Claims Association. 

Full-Service Restoration Provider

With the assistance of our rebuild partner, Complete Restoration Services, we manage your project smoothly from start to finish. After our mitigation team has completed the water or fire damage restoration process, our reconstruction project managers will work with you to rebuild your home or business. By efficiently working together, our restoration and rebuild teams are truly the best at making any size disaster "Like it never even happened."  

Exceptional Customer Service 

Our leadership team has over 50 combined years of experience in the restoration industry. We understand the stress and worry you may feel. Navigating the claims process can often be an overwhelming experience. SERVPRO® of Greater Covington and Mandeville is here to help you each step of the way. We are happy to answer all of your questions and thoroughly explain our process. 

Read our 70 + glowing customer reviews here

Stuart Andrus
Stuart Andrus
Owner of SERVPRO of Greater Covington and Mandeville

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.